Job Summary

The Cash Business Analyst will help gather and define requirements for Payment Surveillance project, providing solutions based on business requirements and assist in resolving issues related to testing or system solutions. This role will also be responsible for providing ad hoc and project related support to the Program leadership team and will act as a go-between the business and delivery teams

RESPONSIBILITIES

• Strategy
  Work with the necessary business representatives to help drive and identify requirements for project, and note any challenges or opportunities to the project
• 
  Business
  Work closely with business stakeholders & SME’s to ensure Functional and Non-Functional requirements are clearly understood and aligned with agreed project objective
• Processes
  Own and create Solution Specification documentation such as Traceability Matrix/FSD for assigned work area and assist in creation of test strategy and project plans ensuring complete traceability
• People & Talent
  Co-ordinate and support testing efforts, SIT, UAT and in addition help develop test strategy and perform specific testing to ensure new capabilities are tested thoroughly
• Risk Management
  Create high quality Documentation to capture data linkage, end to end flow and lifecycle by product using tools like Word, Visio, etc
• Governance
  Collaborate and share knowledge across teams create a streamlined and effective flow of information.

Key Responsibilities

Regulatory & Business Conduct

•    Display exemplary conduct and live by the Group’s Values and Code of Conduct. 
•    Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across Standard Chartered Bank. This includes understanding and ensuring compliance with, in letter and spirit, all applicable laws, regulations, guidelines and the Group Code of Conduct.
•    Effectively and collaboratively identify, escalate, mitigate and resolve risk, conduct and compliance matters.
•    [Fill in for  regulated roles] 
•    Lead the [country / business unit / function/XXX [team] to achieve the outcomes set out in the Bank’s Conduct Principles: [Fair Outcomes for Clients; Effective Financial Markets; Financial Crime Compliance; The Right Environment.] * 
•    [Insert local regulator e.g. PRA/FCA prescribed responsibilities and Rationale for allocation].
[Where relevant - Additionally, for subsidiaries or relevant non -subsidiaries]
•    Serve as a Director of the Board of [insert name of entities]
•    Exercise authorities delegated by the Board of Directors and act in accordance with Articles of Association (or equivalent) 
Key stakeholders

•    Cash Operations Teams
•    Business Product Teams
•    Cash Technology Delivery Teams
•    Fraud Risk Delivery Team
•    Technical Support Teams
•    Project Testing Teams 

Other Responsibilities
    The candidate must understand Payment Systems (ideally SWIFT), support and testing experience.
    Working knowledge of Payment Channels, e.g. SWIFT, RTGS, ACH, interfaces and message formats.
    Knowledge of Fraud Surveillance platforms is an added advantage
    Analytical ability to troubleshoot issues, and follow through on issues handed off to other internal teams.
    Excellent interpersonal/communication skills 
    An ability to work under pressure.
    Availability to work non-standard business hours when necessary to provide project support.
    Experience in dealing with geographically diverse teams located globally

Our Ideal Candidate

• Minimum 10+ yrs of experience in the Business Analyst role and in that a couple of years of experience as BA lead role is an added advantage, good knowledge in SWIFT/ISO 20022, Payment background and stakeholders management, Java, Microservices and Spring boot
• Technical Knowledge: Java / Spring Boot, Kafka Streams, REST, JSON, Netflix Micro Services suite ( Zuul / Eureka / Hystrix etc., ), 12 Factor Apps, Oracle, PostgresSQL, Cassandra & ELK
• Ability to work with geographically dispersed and highly varied stakeholders.
• Very Good communication and interpersonal skills to manage senior stakeholders and top management Knowledge on JIRA and Confluence tools are desired.
• Hands-on experience and good knowledge of different Payment domain and Channels, e.g. SWIFT, RTGS, ACH, interfaces and message formats
• Demonstrating analytical abilities to address issues and guarantee follow-up on tasks assigned to other internal teams.
• Deep knowledge of Fraud Surveillance platforms is an added advantage.

   Optional Skills/Certs:

•  Excellent interpersonal/communication skills to effectively manage stakeholders.
• Knowledge of Fraud Surveillance platforms is an added advantage
• Analytical ability to troubleshoot issues, and follow through on issues handed off to other internal teams.
• Excellent interpersonal/communication skills
• An ability to work under pressure.
• Availability to work non-standard business hours when necessary to provide project support.
• Experience in dealing with geographically diverse teams located globall

       Educational Qualification/Certification:

• Bachelor’s or Master Degree in specialization related to Technology

About Standard Chartered

We're an international bank, nimble enough to act, big enough for impact. For more than 170 years, we've worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If you're looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents and we can't wait to see the talents you can bring us.

Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, you'll see how we value difference and advocate inclusion.

Together we:

• Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do
• Never settle, continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well
• Are better together, we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term

What we offer

In line with our Fair Pay Charter, we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing.

• Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations.
• Time-off including annual leave, parental/maternity (20 weeks), sabbatical (12 months maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum.
• Flexible working options based around home and office locations, with flexible working patterns.
• Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits
• A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning.
• Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential.