Job Summary

Standard Chartered Bank is a global leader in international banking, proudly supporting individuals and businesses driven by investment, trade, and wealth creation across Asia, Africa, and the Middle East. Upholding the core values reflected in our brand promise – here for good – we are committed to making a lasting positive impact.

We are seeking an experienced Senior System Analyst to join our Technology & Innovation team, focusing on CARD-400 (Credit Card systems). This pivotal role demands expertise in gathering requirements, facilitating solution discussions, and designing both functional and technical solutions. You will be responsible for the development, testing, and documentation of project changes within the Credit Card systems, following our Agile System Development Framework (SDF). In addition, you will provide support in project management activities alongside delivery managers and scrum masters.

Ideal candidates are proactive, self-motivated, and capable of working independently while demonstrating strong analytical skills that translate system analysis into robust solutions. Familiarity and compliance with the System Development Framework, Quality Management Framework, and the organization’s Risk Mitigation frameworks are essential, ensuring adherence to process, security, regulatory, and audit requirements.

You will work collaboratively within Agile Scrum teams, leveraging your 6-8 years of experience on the AS400 platform using RPG, CL, PL/SQL, and Control-M, complemented by 2-3 years of proficiency in Java, Maven, Git, and Azure DevOps. Leadership skills are key, as you will review and mentor junior developers to uphold coding standards and facilitate continuous improvement. Experience with credit card domain knowledge, DevOps practices, Jira, Confluence, and CI/CD pipelines is necessary, with additional knowledge of AR Remedy and software lifecycle management tools like Thenon or Aldon considered an advantage. Flexibility and adaptability to evolving environments are highly valued, reflecting our commitment to innovation and excellence.

Key Responsibilities

• Serve as a subject matter expert with deep understanding of the Credit Card business and foundational knowledge of the Personal Loan business.
• Lead and support credit card system development projects, aligning technical delivery with client and business outcomes.
• Interpret and clarify business concepts and primary goals for new products or feature enhancements.
• Assist in setting strategic benchmarks such as customer acquisition strategies and value propositions.
• Collaborate with software development teams through workshops, user story creation, backlog grooming, and sprint planning.
• Prioritize features balancing stakeholder and technical needs.
• Validate business requirements thoroughly with stakeholders before integrating into the development backlog.
• Oversee project outcomes to ensure alignment with customer objectives and regulatory standards.
• Gather stakeholder feedback to continuously improve products.
• Manage project delivery within Standard Chartered's project management framework, ensuring timelines and budget adherence without compromising quality.
• Advocate for incremental software releases to enhance speed to market while maintaining system reliability.
• Align solutions to the Credit Card & Personal Loan (CCPL) Tribe mission to foster business growth and profitability.
• Recommend system solutions that drive growth in balances, interchange income, and interest income, focusing on the personal segment.
• Transform manual processes into efficient, real-time, straight-through digital processing.
• Deliver business initiatives at local, regional, group, and global levels.
• Support standardisation efforts for Standard Chartered Bank’s Global Brand Products.
• Ensure solutions meet speed-to-market requirements while preserving production system stability.

At the core of your daily responsibilities, you will:

• Analyse, design, and document system specifications for credit card related projects, providing both functional and technical perspectives.
• Lead requirement gathering sessions with business stakeholders, translating complex needs into actionable software features.
• Collaborate closely with development, testing, and operations teams to ensure seamless system delivery and integration.
• Manage risk by enforcing compliance with security, audit, regulatory, and quality frameworks embedded within the system development lifecycle.
• Conduct code reviews, sharing expertise and mentoring junior team members to foster a high-performing development environment.
• Champion Agile methodologies and foster a culture of continuous improvement by guiding Scrum ceremonies and facilitating effective team collaboration.
• Track and report on project progress, proactively addressing impediments to keep deliverables on schedule.
• Stay abreast of emerging technologies and best practices within the payments and banking technology space, applying this knowledge to continuously enhance solution architectures.

Skills and Experience

The successful candidate will bring a strong technical and experiential foundation including:

• Proven expertise in RPGLE, CLLE, PL/SQL programming within the AS400 platform environment, with 6-8 years of experience demonstrating problem-solving and coding proficiency.
• Intermediate to advanced knowledge of Java, Maven, Git, and BitBucket repositories, including continuous integration and deployment practices.
• Hands-on experience with tools for software lifecycle management such as Thenon or Aldon, facilitating controlled and auditable code changes.
• Practical knowledge and application of System Development Framework (SDF) and Disciplined Agile Delivery methodologies to ensure compliance and efficiency throughout project life cycles.
• Familiarity with Jira and Confluence for Agile project tracking and documentation, supporting clear communication and transparency.
• Strong understanding of DevOps principles, CI/CD pipelines, and automation tools that enhance delivery speed, quality, and collaboration.
• Credit card industry domain expertise, encompassing core processes, regulatory requirements, and business challenges.
• Excellent analytical skills that enable translating complex requirements into actionable solutions aligned with business goals.
• Demonstrated ability to mentor junior colleagues, review code effectively, and promote best practices within development teams.
• Adaptability and receptiveness to evolving technologies, priorities, and business needs, maintaining a growth mindset.

Qualifications

• A bachelor's degree in Computer Science, Information Technology, Software Engineering, or a related discipline.
• Professional certifications in Agile (such as Certified Scrum Master or Product Owner) or System Analysis are advantageous.
• Certifications or formal training related to AS400 systems, RPG programming, or financial services technology add valuable credibility.
• Continuous professional development through relevant workshops, technology courses, or seminars demonstrating commitment to staying current in your field.

About Standard Chartered

Standard Chartered is a purpose-driven international bank, nimble enough to act and large enough to create meaningful impact. For over 170 years, we have been making a positive difference for our clients, communities, and colleagues. We are passionate about challenging the status quo and embracing innovation to uncover new opportunities that drive growth and improvement.

When you join Standard Chartered, you join a diverse, inclusive community celebrating individuality and fostering a culture where everyone can thrive. Our commitment to valuing difference and advocating for inclusion is fundamental to how we operate.

Together, we:

• Do the right thing: We uphold integrity, challenge respectfully, and place clients at the core of every decision.
• Never settle: We continuously strive for improvement, innovation, simplicity, and learning.
• Are better together: We welcome authenticity, inclusiveness, and collective efforts to build enduring success.

What we offer

Aligned with our Fair Pay Charter, Standard Chartered offers a competitive remuneration package accompanied by a comprehensive suite of benefits to support your holistic wellbeing – mental, physical, financial, and social.

• Retirement savings, medical, and life insurance: We provide core funding with flexibility for voluntary benefits in many locations.
• Generous time-off policies: Including annual leave, parental and maternity leave (up to 20 weeks), sabbatical opportunities (up to 12 months), volunteering leave, and a minimum of 30 combined annual and public holidays globally.
• Flexible working arrangements: Designed to accommodate hybrid working models and flexible patterns aligning with your home and office preferences.
• Wellbeing initiatives: Access to Unmind, a leading digital wellbeing platform, resilience and professional development courses, Employee Assistance Programmes, mental health first aiders, and a variety of self-help resources.
• Continuous learning culture: Opportunities for reskilling and upskilling through physical, virtual, and digital learning platforms to encourage career growth.
• Inclusive and values-driven environment: We celebrate diversity across geographies, teams, and business functions, creating an atmosphere where everyone feels respected and empowered to realise their full potential.