Job Summary

Strategy

• Support in the latest WRB strategy in pivoting to Affluent market and the execution in Retail Product space.
• Support and implement the latest product governance strategy for WRB products.
• Support Product Service-related activities for WRB, and work with WRB countries and group business in Product Program Governance document (PPG) and Country Addendum (CA) updates in the eProduct platform, adhering to the group Product Governance Standard requirement

Business

• Work with Group Process Owner of the Product Management Process (For Retail Product Management) and relevant Functional Heads to drive the design, implementation, and maintenance of Product Management related processes. 
• Drive business Operational Risk governance by working with Business Heads and Risk Owners to identify and resolve existing operational risks and horizon risks that is unique to retail products.
• Take the lead in identifying and driving initiatives designed to increase business operating efficiency and strengthen first line operational risk management in the Product Management process.

Key Responsibilities

Processes

•    Work with WRB business members to deliver and maintain optimal global design for WRB products per the Product Governance Standard 
•    This includes end-to-end assessment of operational risk, establishing and maintaining Key Control Indicators, Control Sample Tests and Key Risk Indicators to manage operational risk arising from product management / product governance.
•    Assess the impact of Group Risk Owner policy changes on the Product Governance process, amend the relevant governance documents and ensure that the same is cascaded to countries and embedded with proper gap analysis and approved dispensations

People & Talent

•    Contribute and participate to any people / talent development programs setup of the BRM family.

Risk Management

•    Provide business input and oversight of the development of end-to-end scalable infrastructure (where appropriate) and processes to execute business processes pertaining to Product Management. 
•    Reinforce an effective and exemplary risk and control culture and further strengthen the control environment.
•    Act to minimize operational loss and audit failures and take proactive measures to respond to matters arising and identify and manage forward looking risks.
•    Overall responsible for the implementation of ERMF/ORF for the process

Governance

•    Enhance an integrated governance structure for the robust and efficient governance processes in the business.
•    Reinforce an effective and exemplary risk and control culture and further strengthen the control environment.
•    Support countries on issues and risk resolutions arising from product governance activities, audits, risk reviews etc within the processes.
•    Responsible to ensure that key stakeholders and governance forums are kept up to date on key issues and resolution plans and overall progress on initiatives.

Regulatory & Business Conduct

•    Display exemplary conduct and live by the Group’s Values and Code of Conduct. 
•    Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across Standard Chartered Bank. This includes understanding and ensuring compliance with, in letter and spirit, all applicable laws, regulations, guidelines and the Group Code of Conduct.
•    Effectively and collaboratively identify, escalate, mitigate and resolve risk, conduct and compliance matters.

Skills, Experiences and Qualifications

• Bachelor's and Master's degree from recognised unversities
• Minimum experience of years in Business Risk Management & Product Governance Support with retail product & management knowledge is preferred.
• Excellent leadership, communication and interpersonal skills.
• Demonstrated ability to work effectively with diverse teams and stakeholders.
• Proven track record of managing complex projects and driving change in a large organization
• Demonstrate proficiency in Microsoft 365 applications.
• Business correspondence skills with excellent proficiency of English – written and spoken.

About Standard Chartered

We're an international bank, nimble enough to act, big enough for impact. For more than 170 years, we've worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If you're looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents and we can't wait to see the talents you can bring us.

Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, you'll see how we value difference and advocate inclusion.

Together we:

• Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do
• Never settle, continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well
• Are better together, we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term

What we offer

In line with our Fair Pay Charter, we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing.

• Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations.
• Time-off including annual leave, parental/maternity (20 weeks), sabbatical (12 months maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum.
• Flexible working options based around home and office locations, with flexible working patterns.
• Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits
• A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning.
• Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential.