Job Summary

Group Compliance Surveillance is a central Second Line of Defence (“2LoD”) surveillance team, outsourced by CFCR to execute global Trade and Communication Surveillance on in-scope compliance risk sub-types across in-scope CIB & WRB businesses and functions. 

One of various teams under Group Compliance Surveillance is the Surveillance Process Governance & Controls (“G&C”) team. The role of the G&C team is to lead and support the establishment and maintenance of a robust governance framework for consistent and transparent risk management of surveillance activities and on programme build and planning.

Key Responsibilities

Strategy
•    Support the Head, Surveillance Process Governance and Controls in implementing the vision, strategy, direction set by Global Head of Compliance Surveillance for the surveillance function.

Business
•    Keep abreast of the Bank’s business model and strategy and understand how they impact and influence the objectives and strategy of compliance surveillance, particularly in relation to governance.

Processes
•    Assist surveillance Process Owners (PO) with maintenance and monitoring of the effectiveness and completeness of surveillance processes and controls, in line with the Bank’s required standards, policies, and procedures which addresses compliance risks (excluding financial crime). 
•    Support POs in the completion of operational resilience reviews and submissions across Compliance Surveillance Business Continuity Plans (BCPs) and their Business Impact Assessments (BIA) and on systems/ platforms (Security-BIA). Ensure consistency in submissions where applicable.
•    Responsible for the upload of progress updates on initiatives across a range of information reports (e.g., ADO, M7, etc)
•    Assist in refreshing the Procedure, relevant DOIs and desk manuals where applicable.
•    Facilitate review from various surveillance sub-teams on ORX published enforcement cases and regulatory publications such as Market Watch.
•    Facilitate recording of monthly and quarterly governance forums (GCSF Meeting), tracking of stakeholder availability and marking of attendance.

People & Talent
•    Adopt and apply good values in working relations with stakeholders, team colleagues and peers.
•    Build and maintain effective and constructive relationships with key functional stakeholders based on trust, capability, and integrity, providing timely, responsive, and quality advice and guidance where appropriate. 
•    Establish close links with colleagues across group, region, country, achieve common platforms and work plans, and implement a One Bank approach to goals and deliverables where applicable.

Risk Management
•    Build the appropriate compliance culture and values, working in collaboration with risk and control partners.
•    Develop an in-depth understanding of key standards and regulatory requirements relevant to surveillance and help the function embedded relevant controls into its framework and processes. 

Governance
•    Support the ongoing application of a centralised, end-to-end risk assessment framework to assess gross and residual risks inherent in Compliance Surveillance processes, and continued oversight of the reviews of RCSAs. 
•    Responsible for the oversight of the control self-testing executed by Controls Testing Hub team and conduct of control self-testing (CST) across the Programme, as applicable.
•    Facilitate and or complete Third-Party Risk Management (TPRM) control reviews across circa 60 Country CFCR outsourcing requests to Group Compliance Surveillance, and on Group Compliance Surveillance intra-group GBS outsourcing arrangements across its rightshoring entities. Ensure consistency in submissions where applicable.

Regulatory & Business Conduct
•    Display exemplary conduct and live by the Group’s Values and Code of Conduct. 
•    Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across Standard Chartered Bank. This includes understanding and ensuring compliance with, in letter and spirit, all applicable laws, regulations, guidelines and the Group Code of Conduct.
•    Effectively and collaboratively identify, escalate, mitigate and resolve risk, conduct and compliance matters.

Key stakeholders
•    Heads of CFCR Coverage & Heads of CFCR
•    Risk Framework Owners (RFO)
•    Operations Risk
•    CFCR Governance
•    TPRM/ Outsourcing functions

Other Responsibilities
Embed Here for good and Group’s brand and values in the course of executing role responsibilities and or other responsibilities assigned under Group or Functional policies and procedures.

Qualifications

•    Education: Degree/ Diploma Holder
•    Languages: English  

Skills and Experience

•    Knowledge of products and segments, and business/ banking models
•    Background in controls and governance
•    3 or more years of risk management and control governance, compliance and/or surveillance experience
•    Critical thinking abilities to identify failure points, operational risks, and the ability to propose solutions
•    Demonstrated knowledge of Financial Markets products and emerging trends / themes in Markets businesses
•    Ability to foster positive relationships with key stakeholders 
•    Ability to deliver outcomes efficiently despite complexity and ambiguity and work independently
•    Demonstrated relationship building skills - both internal and external

Role Specific Technical Competencies
•    Compliance policies and standards
•    Compliance review and FCC Assurance
•    Surveillance (including Screening and Monitoring)
•    Effective Communication
•    Internal Controls
•    Cross-functional Collaboration
•    Investigations
•    Manage change
•    Manage Projects 

About Standard Chartered

We're an international bank, nimble enough to act, big enough for impact. For more than 170 years, we've worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If you're looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents and we can't wait to see the talents you can bring us.

Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, you'll see how we value difference and advocate inclusion.

Together we:

• Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do
• Never settle, continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well
• Are better together, we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term

What we offer

In line with our Fair Pay Charter, we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing.

• Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations.
• Time-off including annual leave, parental/maternity (20 weeks), sabbatical (12 months maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum.
• Flexible working options based around home and office locations, with flexible working patterns.
• Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits
• A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning.
• Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential.