Job Summary
As part of the award-winning Transaction Banking Global Content and Proposal Management Team, the Content Specialist will quickly grasp TB topics and collaborate with Sales, Relationship Managers, and stakeholders to translate technical features into clear value propositions, positioning, and messaging for all client segments. The role supports creating sales materials like deal announcements, case studies, and award submissions.
Key Responsibilities
• Manage deal announcement workflows, optimizing templates and processes.
• Maintain the deal tracker for timely records and publication.
• Draft case studies across industries, translating complex data into clear, client-friendly narratives.
• Support content analytics, including performance tracking and reporting.
• Identify trends and improvement opportunities using data and research.
• Champion brand standards to ensure consistency and quality in client materials.
• Stay updated on market trends and industry best practices to enhance content relevance.
• Collaborate with cross-functional teams to support sales enablement and content needs.
Key stakeholders
• Transaction Banking Sales
• CIB Relationship Managers
• Transaction Banking Product
• Implementation
• Client Service
• CIB Digital Channels
• CIB Business Development
• CIB Business Platforms and Partnerships
• CIB Brand and Marketing
• Other stakeholders within the Group
Other Responsibilities
• Accountability for driving the deal team in clearly articulating competitive transaction banking solutions in a client centric manner
• Accountability for ensuring effective interaction between teams across different geographies
• Accountability for driving centre of excellence in content and bid management
• Drive consistency and brand standards across all proposals globally
• Understand risk issues and incorporate appropriate solutions within proposals
• Embed Here for good and Group’s brand and values
Skills and Experience
• Good critical thinking, analytical skills, and ability to identify key insights.
• Process-driven with discipline in following processes and best practices.
• Excellent project management with organization, planning, and documentation skills.
• Proven stakeholder management, able to influence and collaborate across regions.
• Client-centric mindset delivering consistent experiences.
• Familiar with analytics tools, CMS, CRM, and digital platforms.
• Content creation and development experience beneficial.
• Knowledge of Transaction Banking advantageous.
Professional
• Degree holder in Communications, Marketing, Banking, Business, Journalism, Computer or Information Science.
• Minimum 5 years relevant industry experience with success in similar roles.
Technical
• Proficient in Microsoft Office including Word, Excel, PowerPoint, and SharePoint.
• Content creation, editing, marketing, or research experience advantageous.
• Familiarity with transaction banking and Generative AI, analytics, digital tools is a plus.
Role Specific Technical Competencies
• Writing skills
• Communications
• Addressing Customer Needs
• Data analysis
• Project Management
About Standard Chartered
We're an international bank, nimble enough to act, big enough for impact. For more than 170 years, we've worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If you're looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents and we can't wait to see the talents you can bring us.
Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, you'll see how we value difference and advocate inclusion.
Together we:
- Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do
- Never settle, continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well
- Are better together, we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term
What we offer
In line with our Fair Pay Charter, we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing.
- Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations.
- Time-off including annual leave, parental/maternity (20 weeks), sabbatical (12 months maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum.
- Flexible working options based around home and office locations, with flexible working patterns.
- Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits
- A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning.
- Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential.
