Job Summary

About the team

The Global Content and Proposal Management is a strategic Centre of Excellence for RFPs, pitch materials, and content across Transaction Banking (TB) operating as a core function within the broader Corporate and Investment Banking (CIB) business. The team partners closely with sales, product, and regional stakeholders to deliver high-quality, client-centric, and competitive proposals and presentations globally.

About the role

The Creative and Presentation Manager sits within the award-winning TB Global Content and Proposal Management team in Kuala Lumpur and is accountable for elevating client-facing proposals, pitches and executive presentations. The role partners closely with the Content and Proposal team, deal teams, and senior stakeholders to shape clear, persuasive narratives – translating complex Transaction Banking concepts into compelling visual stories and data-driven communication that strengthens client engagement and supports win outcomes. The role also supports executive communications through corporate video production, including filming senior leaders, shaping strategic narratives, and editing high-quality video content for client engagement.

Key Responsibilities

You will:

• Design and deliver high-impact, client-ready presentations for strategic proposals, pitches, and senior executive engagements – ensuring they are structured, on-brand and built for decision-making.
• Convert complex financial, technical, and operational data into clear visuals (charts, diagrams, infographics, and frameworks) that sharpen key messages and improve client comprehension.
• Own and continuously improve presentation standards, templates, and visual guidelines to increase consistency, speed, and quality across global proposal materials.
• Create and deliver high quality visual and multimedia assets including icons, illustrations, motion elements, and executive-level corporate videos, working with external agencies where required to deliver creative production of client materials and leadership communications.
• Own end‑to‑end video and visual production quality and workflows, managing agencies, assets, and delivery to ensure brand consistency, compliance, and efficient execution across all multimedia content.
• Partner with the Content and Creative Lead and Proposal Managers to review and uplift drafts – improving narrative flow, readability and visual hierarchy while reducing rework through clear design direction.
• Champion brand standards and best practices for Transaction Banking to drive consistency, quality, as well as narrations across all client-facing materials.
• Apply appropriate governance and risk awareness within client documentation, supporting compliant, accurate and controlled outputs.
• Stay abreast of design, presentation, and communication trends, bringing fresh ideas and innovation into how we present to clients.
• Collaborate effectively with cross-functional partners on sales enablement capability building materials, and evolving content projects.
• Work in a group dynamic and actively participate on any given project as the position evolves and as assigned by the line manager.
• Bring innovative ideas to the table

Risk Management

• Ensure adherence to the Risk Management Framework, Group Code of Conduct and various policies, procedures and guidelines of the Bank
• Ensure compliance with Third Party Risk Management, and Vendor Engagement policies

Key Responsibilities

Governance

• Awareness and understanding of the regulatory framework in which the Bank operates, and the regulatory requirement and expectations relevant to the role
• Ensure adherence to the Operational Risk Framework, Group Code of Conduct and various polices, procedures and guidelines of the Bank by the Content and Proposal Management teams
• Completion of all mandatory training needed including e-learning within stated timeframes to support the understanding of the role for delivering effective governance

Regulatory & Business Conduct 

• Display exemplary conduct and live by the Group’s Values and Code of Conduct.
• Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across Standard Chartered Bank. This includes understanding and ensuring compliance with, in letter and spirit, all applicable laws, regulations, guidelines and the Group Code of Conduct.
• Effectively and collaboratively identify, escalate, mitigate and resolve risk, conduct and compliance matters.

Key stakeholders

External stakeholders

• Vendors and agencies

Internal stakeholders

• Transaction Banking Sales
• Coverage Bankers
• Management Team and Business Heads
• Transaction Banking Product
• Implementation
• Client Service
• Digital Channels
• Brand and Marketing
• Other stakeholders within the Group

Other Responsibilities

• Accountability for driving the deal team in clearly articulating competitive transaction banking solutions in a client centric manner
• Accountability for ensuring effective interaction between teams across different geographies
• Accountability for driving centre of excellence in content and bid management
• Drive consistency and brand standards across all client proposals and presentations
• Understand risk issues and incorporate appropriate solutions within client materials
• Embed Here for good and Group’s brand and values

Skills and Experience

Professional

• Bachelor’s degree in Graphic Design, Visual Communications or a related discipline (or equivalent practical experience).
• Minimum 5 -8 years of relevant experience with a strong track record in presentation design, business storytelling and/or proposal/pitch environments.

Technical

• Highly proficiency in Microsoft Office applications – particularly PowerPoint and Word.
• Advanced skills in Adobe Creative Suite, with curiosity and spirit to learn new tools.
• Proficiency in HTML/CSS, video or motion design is advantageous.
• Familiarity with Generative AI, analytics, data visualization and digital collaboration tools is an added advantage.

  ** All shortlisted candidates will be required to complete an assessment exercise as part of the selection process.

Qualifications

Our Ideal Candidate

• Excellent written and verbal communication skills in English.
• A compelling portfolio demonstrating business storytelling, presentation design, and data visualisation.
• Advanced proficiency in PowerPoint (essential) and working knowledge of Adobe Creative Suite (Illustrator, InDesign, Photoshop).
• Proven ability to simplify complex information into clear, engaging, and persuasive visuals.
• A disciplined, process-driven mindset with adherence to governance frameworks and best practices
• Stakeholder management skills, with the ability to collaborate, influence, and deliver outcomes across regions.
• A client-centric approach, focused on delivering consistent, high-quality experiences across all touchpoints.
• Project management, organisation, and prioritisation skills, with the ability to thrive under pressure.
• High proficiency in Microsoft Office applications, particularly PowerPoint and Word.
• Self initiated and positive attitude, with a creative eye and good problem-solving skills.
• Experience supporting proposals, bids, consulting, or corporate environments would be advantageous.

Competencies

About Standard Chartered

We're an international bank, nimble enough to act, big enough for impact. For more than 170 years, we've worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If you're looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents and we can't wait to see the talents you can bring us.

Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, you'll see how we value difference and advocate inclusion.

Together we:

• Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do
• Never settle, continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well
• Are better together, we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term

What we offer

In line with our Fair Pay Charter, we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing.

• Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations.
• Time-off including annual leave, parental/maternity (20 weeks), sabbatical (12 months maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum.
• Flexible working options based around home and office locations, with flexible working patterns.
• Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits
• A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning.
• Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential.

Recruitment Assessments

Some of our roles use assessments to help us understand how suitable you are for the role you've applied to. If you are invited to take an assessment, this is great news. It means your application has progressed to an important stage of our recruitment process.

Visit our careers website www.sc.com/careers