Job Summary

This role could be based in Malaysia and India. When you start the application process you will be presented with a drop down menu showing all countries, Please ensure that you select a country where the role is based.

Looking for a candidate that brings wealth of experience to efficiently handle customer inquiries and technical issues. Known for fostering team collaboration and consistently delivering outstanding results. Reliable and adaptable, with skills in conflict resolution and team building.
Ensure production stability with near-zero unscheduled outages. Proactively detect and fix potential failures. Define best practices, standardize processes, and promote continuous improvement across platforms.

Key Responsibilities

•    Advice future technology capabilities and architecture design considering business objectives, technology strategy, trends and regulatory requirements
•    Awareness and understanding of the Group’s business strategy and model appropriate to the role.

Business
•    Awareness and understanding of the wider business, economic and market environment in which the Group operates.
•    Understand and Recommend business flows and translate them to API Ecosystem

Processes
•    Responsible for executing and supervising microservices development to facilitate business capabilities and orchestrate to achieve business outcomes

People & Talent
•    Lead through example and build the appropriate culture and values. Set appropriate tone and expectations from their team and work in collaboration with risk and control partners.
•    Ensure the provision of ongoing training and development of people, and ensure that holders of all critical functions are suitably skilled and qualified for their roles ensuring that they have effective supervision in place to mitigate any risks.

Risk Management
•    The ability to interpret the Portfolio Key Risks, identify key issues based on this information and put in place appropriate controls and measure

Governance
•    Awareness and understanding of the regulatory framework, in which the Group operates, and the regulatory requirements and expectations relevant to the role

Regulatory & Business Conduct
•    Display exemplary conduct and live by the Group’s Values and Code of Conduct. 
•    Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across Standard Chartered Bank. This includes understanding and ensuring compliance with, in letter and spirit, all applicable laws, regulations, guidelines and the Group Code of Conduct.
•    Effectively and collaboratively identify, escalate, mitigate and resolve risk, conduct and compliance matters.

Key stakeholders
•    CIB Business Stakeholders, End users, Downstream & Upstream Applications

Other Responsibilities
•    Core/individual contributor in handling the applications and all the stake holders.
•    Interaction with CIO teams for the better collaboration to get the insight on the upcoming projects and the system enhancements.
•    Should be available 247 to support the application and to guide the team members on taking decisions and for issue resolution.
•    Team management is the key for this role as they need to interact/encourage team members effectively and to ensure zero escalations.
•    Need to provide functional support  on the system for minor enhancements which will help to reduce the team’s efforts and to reduce manual tasks.   
•    Needs to take care of complete Batch related activities and to interact with the interface teams to ensure for smooth Batch management.
•    With the knowledge in the application, needs to participate in RCA discussion and RCA document preparation
•    Closure of incidents within the SLA and to perform incident trend analysis which will help to reduce tickets via fix and enhancements. 
•    All the medium and above incidents should be tracked under Problem management. All the problem tickets should be closed with proper evidence without any escalation.

•    They need to take care of Change management via remedy. Changes needs to be scheduled and closed as per the SLA.
•    Infra and capacity managements is one of the key items where they need to ensure no capacity leave breach in the application. They need to ensure no incidents because of capacity related issues.
•    All the Audit RFI’s needs to be prepared and shared to the auditors. There should be nil findings in terms of audit findings.
•    Expectation is to handle the Finance management at the Domain level. Forecast should be done on time. Needs to work on cost reduction.

Our Ideal Candidate

•    Java & Spring Boot
•    Database
•    Cloud
•    Hadpoo/Scala
•    Container concepts
•    Automation tools
•    Trade & Banking Functional

Skills and Experience

•    Big data, 
•    Hive,
•    Spark,
•    Pyspark
•    Control M/Airflow 

About Standard Chartered

We're an international bank, nimble enough to act, big enough for impact. For more than 170 years, we've worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If you're looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents and we can't wait to see the talents you can bring us.

Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, you'll see how we value difference and advocate inclusion.

Together we:

• Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do
• Never settle, continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well
• Are better together, we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term

What we offer

In line with our Fair Pay Charter, we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing.

• Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations.
• Time-off including annual leave, parental/maternity (20 weeks), sabbatical (12 months maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum.
• Flexible working options based around home and office locations, with flexible working patterns.
• Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits
• A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning.
• Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential.