Job Summary

This role could be based in Malaysia or India . When you start the application process you will be presented with a drop-down menu showing all countries, please ensure that you only select a country where the role is based.

The Programme Manager is a critical role within GCIO's COO function to support the GCIO strategic initiatives. This role is responsible for managing complex cross-domain programmes in GCIO to drive organizational efficiency and eliminate silo management. The role holder will lead end-to-end delivery of GCIO transformation programmes while also managing technology modernization initiatives from Technology Infrastructure and Technology Architecture domains. This position requires strong programme management expertise, stakeholder management skills, and the ability to coordinate complex, multi-stakeholder initiatives in a fast-paced environment.

Key Responsibilities

Strategy
•    Accountable for translating strategic initiatives into actionable programme plans across domains in GCIO.
•    Responsible for implementing programme strategies that align with GCIO's cross-domain efficiency objectives and organizational transformation goals
•    Informed of the broader Group & T&O strategies changes that may impact cross-domain programme delivery

Business
•    Accountable for delivering business objectives and financial targets for assigned cross-domain programmes
•    Responsible for programme-level financial management, budget oversight, and cost optimization across multiple domains
•    Responsible for ensuring programme deliverables meet business requirements and drive measurable efficiency gains
•    Accountable for programme performance reporting and communication to senior stakeholders and steering committees

Processes
•    Accountable for establishing and maintaining programme governance frameworks, including working groups and steering committees
•    Responsible for executing and supervising programme management processes in accordance with Change Delivery Standards and Enterprise System Delivery Lifecycle (E-SDLC) Standard
•    Consulted on process improvements and standardization across GCIO domains

People & Talent
•    Responsible for managing cross-functional programme teams including application teams and technology infrastructure team, and technology architecture team.
•    Accountable for setting clear objectives and performance expectations for programme team members
•    Responsible for fostering collaboration and breaking down silos between across domains
•    Consulted on resource allocation and capacity planning for cross-domain initiatives.

Risk Management
•    Accountable for identifying, assessing, monitoring, and mitigating programme-level risks and issues across all domains
•    Responsible for escalating significant risks to programme directors and senior leadership
•    Responsible for implementing risk mitigation strategies and contingency plans
•    Informed of domain-specific risks that may impact overall programme delivery

Governance
•    Accountable for establishing and maintaining programme governance structures, including steering committees and working groups
•    Responsible for ensuring compliance with GCIO governance frameworks and reporting requirements
•    Responsible for coordinating governance activities across multiple domains and stakeholder groups
•    Consulted on governance framework improvements and standardization initiatives

Regulatory & Business Conduct
•    Display exemplary conduct and live by the Group’s Values and Code of Conduct. 
•    Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across Standard Chartered Bank. This includes understanding and ensuring compliance with, in letter and spirit, all applicable laws, regulations, guidelines and the Group Code of Conduct.
•    Effectively and collaboratively identify, escalate, mitigate and resolve risk, conduct and compliance matters.
•    Accountable for ensuring all programme activities comply with regulatory requirements and business conduct standards. 
•    Responsible for maintaining awareness of regulatory changes that may impact programme delivery and ensuring appropriate controls are in place. Consulted on regulatory implications of cross-domain initiatives and transformation programmes. 

Key stakeholders
•    GCIO Technology Application Owners
•    GCIO Application team members
•    QPR Programme Governance & Programme Management Office
•    Technology Infrastructure and Technology Architecture teams

Skills and Experience

•    IT Project Planning and Organization
•    Agile Project Management
•    Application Delivery Process
•    Planning: Tactical, Strategic
•    Release Management 
•    IT Standards, Procedures & Policies

Qualifications

•    Education bachelor’s degree in information technology or computer science.
•    Membership PMI or equivalent professional bodies
•    Certifications PMP or equivalent, Agile/SCRUM certifications
•    Languages English

About Standard Chartered

We're an international bank, nimble enough to act, big enough for impact. For more than 170 years, we've worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If you're looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents and we can't wait to see the talents you can bring us.

Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, you'll see how we value difference and advocate inclusion.

Together we:

• Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do
• Never settle, continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well
• Are better together, we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term

What we offer

In line with our Fair Pay Charter, we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing.

• Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations.
• Time-off including annual leave, parental/maternity (20 weeks), sabbatical (12 months maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum.
• Flexible working options based around home and office locations, with flexible working patterns.
• Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits
• A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning.
• Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential.