Job Purpose

•    The role will be responsible for executing and updating the controls (KCI / CST) for the Client List Derivation process to minimise and reduce any potential failure arising from operational risk events and conduct root cause analysis on any issues identified and communicate to the relevant stakeholders.

•    Assist to design and update the Key Control Indicator (KCI) / Control Sample Testing (CST) to ensure potential failure points are adequately risk mitigated

•    Assist in coordinating, driving, and directing effective operational risk management for the automated Client List Derivation process.

•    Perform root cause analysis on issues identified and ensure issues identified are communicated to the respective process owner.

Key Responsibilities

•    Responsible for the implementation and execution of the Key Control Indicator (KCI) / Control Sample Testing (CST) process, sampling and testing the population of controls to ensure compliance with agreed control standards as well as facilitating the monitoring/collection of any Key Risk Indicators (KRIs).

•    Enhance and update the automated KCIs to ensure they are effective and in line with the framework requirements

•    Maintain proper record keeping on all KCI / CST related activities.

•    Responsible for the timely identification, assessment, mitigation, reporting and escalation of all identified Operational Risk exposures.

•    Support the team in minimizing operational risks related failures and ensure any material issues identified are investigated to prevent recurrence.

•    Assist in the identification of new potential failure points and the implementation of appropriate controls to mitigate those risks.

•    Coordinate and lead the identification and communication of exceptions identified and track resolution of the risk issue.

•    Identify and report inherent weaknesses in the control standards and ensure effectiveness of the controls implemented.

•    Assist with internal/external audits/reviews and liaise with various stakeholders to ensure timely and accurate information is provided. Contribute towards achieving no fail results on all audits and reviews undertaken by Group Internal Audit, Country Audit, regulators and external auditors (and any others from time to time).

•    Prepare risk related metrics including trend analysis, dashboards, etc.

Our Ideal Candidate

•    7+ years of banking/financial services experience

•    Preferably a university graduate

•    Strong understanding of the Bank's approach to the management of operational risk, or equivalent experience gained in other organizations

•    Excellent analytical skills / problem solver

•    Good background of CDD both policy and procedures

•    Team player with excellent communication, interpersonal and stakeholder management skills

•    Practical, pragmatic and not afraid to challenge the status quo.

•    Ability to work in fast paced environment and operate independently

•    Advance excel skills, able to automate excel functions

•    Good English writing skill

About Standard Chartered

We're an international bank, nimble enough to act, big enough for impact. For more than 170 years, we've worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If you're looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents and we can't wait to see the talents you can bring us.

Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, you'll see how we value difference and advocate inclusion.

Together we:

• Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do
• Never settle, continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well
• Are better together, we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term

What we offer

In line with our Fair Pay Charter, we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing.

• Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations.
• Time-off including annual leave, parental/maternity (20 weeks), sabbatical (12 months maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum.
• Flexible working options based around home and office locations, with flexible working patterns.
• Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits
• A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning.
• Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential.