Job Title Here Experience Director

Title: Manager, FCSO Trade, HK
Bukit Jalil KL, MY
Job Summary
Strategy
• Input to Country/Client Business operating model design of relevant FCSO and business processes.
• Ensure that there is adequate support (people, processes, tools, frameworks, systems) in the Country/Department for necessary FCSO controls
• Implement the vision, strategy, direction and leadership for the Country/Department, consistent with the vision and strategy for FCSO and in support of the Group’s strategic direction and growth aspirations
Business
• Support the implementation of the FCSO strategy by escalating appropriate FCC and AML surveillance issues and executing activities in line with guidance documents, Group requirements and regulatory expectations.
• Maintain thorough knowledge of bank products across all segments (i.e. retail, commercial, private, correspondent banking and trade) and the ability to execute end-to-end investigations across all segments.
• Support relevant stakeholders to make decisions based on current and possible future policies, practices, and trends.
• Keep track of and provide advice to relevant stakeholders on the interpretation and application of regulatory expectations, laws, best practices and policies related to FCC.
Processes
• Day to day processing of Transaction Monitoring (Trade) (TM) and transaction screening non-sanctions alert trade cases in line with AAA procedures and in a timely manner within agreed TAT’s whilst maintaining Quality Control/Quality Assurance results in line with Group and local expectations.
• Support Head, FCSO TM Trade Fraud & Monitoring with any complex investigations as required.
• Ensure timely initiation of any follow up actions to effectively process cases with clear narratives.
• Assist the Head, FCSO TM Trade Fraud & Monitoring to implement investigation and surveillance standards set by regulators and the Group FCC function (via processes defined by Group FCSO GPO’s), and Country FCC.
• Reporting Internal for cases escalated through FCSO Trade transaction monitoring processes to Country FCC / CMLCO.
• Ensure names are added to the watch lists on a timely basis.
• Share high profile cases with Head, FCSO TM Trade Fraud & Monitoring to develop typologies and other materials to improve controls.
Key Responsibilities
People & Talent
• Promote a culture of openness, trust and risk awareness, where ethical, legal, regulatory and policy compliant conduct is the norm.
• Ensure forward planning, prioritization, deadline management, streamlined workflows and efficient work practices are the norm.
• Individual accountability for Learning and Development Plans and execution.
Risk Management
• Understand technical aspects of systems relevant to List Management, CDD, Client Risk Assessments, Name and Transaction Screening, AML Monitoring and Case Management.
• Inform Line Manager / Senior Management and relevant regulators of serious regulatory breaches (or where risk tolerances have been breached) and ensure that actions are taken quickly to remediate and/or activities are ceased.
• Map risks, quantify the potential impact and escalate where necessary.
• Provide intelligence (to internal forums) on specific clients, client-types and emerging risk typologies.
• Ensure the suitability and quality of case data maintained on enterprise case management systems.
• Partner with legal counsels for advice on technical matters.
Governance
• Propose control improvements, enhancements and simplifications where appropriate.
• Support all control checks undertaken by FCSO under the Operational Risk Framework (ORF).
• Collate, analyses and interpret data in reports.
• Analyze and interpret data to produce reports that help the bank identify and manage emerging areas of risk / vulnerability and support in remediation actions within the FCSO function.
Regulatory & Business Conduct
• Display exemplary conduct and live by the Group’s Values and Code of Conduct.
• Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across Standard Chartered Bank. This includes understanding and ensuring compliance with, in letter and spirit, all applicable laws, regulations, guidelines and the Group Code of Conduct.
• Effectively and collaboratively identify, escalate, mitigate and resolve risk, conduct and compliance matters.
Key stakeholders
• Business or Unit heads and managers (for risk management and compliance initiatives)
• Regional and Group FCSO colleagues/project teams (system implementation and enhancement)
• Internal/External Audit and Country Operation Risk (for audit and reviews)
• Legal and compliance (for interpretation and consultation on legal and regulatory requirements)
Other Responsibilities
• Embed “Here for good” and the Group’s brand and values in the team.
• Perform other responsibilities assigned under Group, Country, Business or Functional policies and procedures.
• Providing guidance and training to relevant value chain stakeholders (e.g. New Joiners) when and as needed as directed by Country Head FCSO.
• Provide back up support to FCSO team colleagues as required.
Skills and Experience
Compliance Policies and Standards
Compliance Advisory
Compliance Review and FCC Assurance
Surveillance (including Screening and Monitoring)
Investigations
Compliance Risk Assessment
Regulatory Liaison
Qualifications
EDUCATION A recognised university degree or professional qualification in Law / Finance / Accounting / Business or related disciplines.
CERTIFICATIONS CAMS/CAME/ICA (Not mandatory)
LANGUAGES Mandarin (Optional)
About Standard Chartered
We're an international bank, nimble enough to act, big enough for impact. For more than 170 years, we've worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If you're looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents and we can't wait to see the talents you can bring us.
Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, you'll see how we value difference and advocate inclusion.
Together we:
- Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do
- Never settle, continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well
- Are better together, we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term
What we offer
In line with our Fair Pay Charter, we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing.
- Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations.
- Time-off including annual leave, parental/maternity (20 weeks), sabbatical (12 months maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum.
- Flexible working options based around home and office locations, with flexible working patterns.
- Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits
- A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning.
- Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential.