Job Title Here Experience Director
Title: Manager, OPS FCSO Screening
Bukit Jalil KL, MY
Key Responsibilities
The Name Screening Process sits in the 1st line of Defence within Financial Crime Surveillance Operations (FCSO). The team has the ongoing responsibility to deliver an optimal, efficiency and effective screening solution to monitor Sanctions and AML risks across the organization. The role Analyst is to support the Screening team in terms of the MI and Data Analysis required to ensure the all teams are aligned on projected volumes, Straight through processing percentages, the system is working within normal parameters and align to the priorities of FCSO and the Bank.
Strategy
- Keep abreast of market developments (technologies, best practices, competitor strategies)
- Works with Conduct & Financial Crime Compliance (CFCC), Business/Functions and Financial.
Business
Support the Name Screening Solution for the Segment/Function from initial introduction, lifecycle management, ongoing assessment and optimization. This is also inclusive of any auxiliary support process (eg. S8, Lists, Screening Solution). The Product Management position ensures robust controls and oversight as reflected through the Residual Risk of the Name Screening process, the BRM, results of independent assessment (GIA, Assurance, Regulatory, etc). The candidate is expected to not only maintain these robust controls but also identify efficiency opportunities without impacting effectiveness. The candidate at a minimum will support the following:
- Support for the BRM report, accuracy of information within, own the meeting schedule/frequency and chair the meeting.
- Support for the Data Management Framework SLA, metrics, risk assessment on issues/gaps and associated engagements with the data owner.
- Ongoing assessment on the performance of the screening solution. This includes and not limited to the i) number of alerts/cases/hits generated ii) proactive assessment on alert/case/hit volumes and if within expected range (i.e. identification of abnormal volumes) iii) the risk relevance iv) the underlying drivers of alerts/cases. v) efficiency opportunities.
- If needed, provide impact assessment on new products, channels and clients/non-clients so as to appreciate downstream impact and required technical and operational support.
- Assess and understand risk profiles of products, channels and clients/non-clients so as to provide name screening solutions.
- Assess and provide guidance on possible risk tolerance, system settings, rules and standards that can be applied to the screening systems (inc. translation of the GSS/GSM)
- Maintain a robust channel of communication with FCC and FCSO teams ( AAA, MI, FCC Region/Country/Segment/Function/Group, SPOT, Data Team, Project implementation team) and ITO teams to develop, implement and support the tools required to manage the segment/function e.g. metrics for MOA, Data to support DQ data management framework (DMF)
People and Talent
- Lead through example and build the appropriate culture and values. Set appropriate tone and expectations with the team and work in collaboration with risk and control partners.
Risk Management
- Ensure new technology products deliver effective management of operational risks in compliance with applicable internal policies, external laws, and regulations at a global level
- Act to minimize operational loss and audit failures and take proactive measures to respond to matters arising, identify and manage forward looking risks
- Embed the Group’s values and code of conduct across the function
- Promote an environment of performance, collaboration, and compliance, to ensure issues are raised and blockages are resolved in a timely manner
Regulatory & Business conduct
- Display exemplary conduct and live by the Group’s Values and Code of Conduct.
- Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across Standard Chartered Bank. This includes understanding and ensuring compliance with, in letter and spirit, all applicable laws, regulations, guidelines and the Group Code of Conduct.
- Effectively and collaboratively identify, escalate, mitigate, and resolve risk, conduct and compliance matters.
- Help promote, lead, and manage, throughout the Bank the culture and practice of Financial Crime risk management within the letter and spirit of UK Law. This also includes local Laws and Regulations, UK regulations and in accordance with Group standards.
Leadership and Management
- Help promote, lead and manage, throughout the Bank the culture and practice of Financial Crime risk management within the letter and spirit of UK Law. This also includes local Laws and Regulations, UK regulations and in accordance with Group standards.
Stakeholders Relations
- Represent the Group on name screening through appropriate relationships with segment/function and other key partners both internally and externally (key regulators, relevant industry, and vendor / user Groups)
Skills and Experience
- Financial Crime Compliance
- Business Relationship Management
- Operations Experience
- Project/Change Management
- Data Analytics
Qualifications
- Education - Bachelor's Degree
- Certifications - ACAMS is a plus
- Languages - English
- Financial Crime risk knowledge in Products would be advantageous
- Knowledge of Data models and reporting packages
- Ability to analyse large datasets
- Good at analysis and problem solving. Ability to dig into the data to seek out answers to questions posed by the business.
- Must possess strong leadership qualities, excellent interpersonal skills and cultural awareness and sensitivity
- Strong responsibility and organisation skills
- Excellent negotiation and communication skills – Formal writing skills and verbal communication including presentation skills
- Strong learner, intellect, and relater. Ability to work independently with minimal supervision and to complete tasks in timely manner
- Self-motivated and self-reliant, with the ability to provide practical and effective advice. Inclusive style and good listening skills are required. Being able to accept challenge, listen to the other point of view and adapt your approach accordingly is essential
- Good judgement. Excellent collaborative and team playing skills.
- Diplomacy, empathy and a 'can-do attitude'.
- Politeness, sensitivity, and the ability to stand your ground gently, but professionally when needed
- An inquisitive approach to practices, procedures, and specific transactions. Personal authority and integrity, independence, creativity, resourcefulness, and resilience
About Standard Chartered
We're an international bank, nimble enough to act, big enough for impact. For more than 170 years, we've worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If you're looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents and we can't wait to see the talents you can bring us.
Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, you'll see how we value difference and advocate inclusion.
Together we:
- Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do
- Never settle, continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well
- Are better together, we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term
What we offer
In line with our Fair Pay Charter, we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing.
- Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations.
- Time-off including annual leave, parental/maternity (20 weeks), sabbatical (12 months maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum.
- Flexible working options based around home and office locations, with flexible working patterns.
- Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits
- A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning.
- Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential.