Manager, OTC Derivatives Operations, Settlements
Job Description
Requisition Number:
55234
Job Location:
Bukit Jalil KL, MYS
Global Grade:
Band 7
Work Type:
Office Working
Employment Type:
Permanent
Posting Start Date:
05/06/2026
Posting End Date:
26/06/2026
Job Description:
Key Responsibilities
- Leading the resolution of confirmation and settlement-related issues.
- Participating in capacity planning to determine the daily production capacity required to meet the evolving demands of job allocation.
- Prioritizing and scheduling departmental workloads to effectively manage volume fluctuations.
- Organizing leave coverage to ensure sufficient resources for continuous departmental operations.
- Communicating work plan challenges and escalating potential bottlenecks to Line Managers.
- Managing one or multiple processes through a team of Operations Officers, addressing escalations and errors, and potentially overseeing selected projects.
- Maintaining strong business relationships with the Front Office.
- Continuously reviewing the DOI to keep process procedures up to date.
- Facilitating treasury operations for derivatives asset classes promptly and efficiently.
- Understanding various product booking models and performing end-to-end operational processing for derivatives and commodity products.
- Daily responsibilities include affirming cash flows and settlement instructions, releasing payments, and conducting end-of-day controls.
- Constructing manual payments when necessary.
- Ensuring timely resolution of internal and external customer inquiries.
- Guaranteeing adequate resources, both in quantity and quality, to meet established Service Level Agreements (SLAs) and achieve customer satisfaction.
- Providing guidance to junior analysts on daily business-as-usual functions within the derivatives and commodity products department.
- Assisting the Manager in overseeing all departmental BAU functions across relevant asset classes, including settlement, exception processing, MIS reporting, control and risk mitigation, as well as project and people management.
Skills and Experience
- Minimum of 5-7 years of relevant experience in banking operations, specializing in the settlement of OTC derivative products.
- Knowledge of trade confirmation and middle office processes is an added advantage.
- Experience in mentoring and coaching junior staff.
- Seeking positive, adaptable, and well-rounded professionals with the ability to collaborate effectively, demonstrate curiosity, and maintain an engaging work environment.
- Strong problem-solving abilities, data literacy, analytical thinking, and sound judgment are essential.
- Results-driven with keen attention to detail and strong research skills.
- Excellent communication skills, both written and verbal.
- Capable of working collaboratively within a team setting.
- Basic to intermediate proficiency in the MS Office suite (Word, Excel, and PowerPoint) is required.
Qualifications
- Degree or Diploma, Advanced/Higher/Graduate Diploma in Finance/Accountancy/Banking or equivalent.
About Standard Chartered
We're an international bank, nimble enough to act, big enough for impact. For more than 170 years, we've worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If you're looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents and we can't wait to see the talents you can bring us.
Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, you'll see how we value difference and advocate inclusion.
Together we:
- Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do
- Never settle, continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well
- Are better together, we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term
What we offer
In line with our Fair Pay Charter, we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing.
- Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations.
- Time-off including annual leave, parental/maternity (20 weeks), sabbatical (12 months maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum.
- Flexible working options based around home and office locations, with flexible working patterns.
- Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits
- A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning.
- Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential.
Information at a Glance
