Job Summary

This role could be based in Malaysia and India. When you start the application process you will be presented with a drop down menu showing all countries, Please ensure that you select a country where the role is based.

•    The Journey Delivery Lead / Product Owner is accountable for the end to end delivery of the Standard Chartered advisory portfolio proposition, leveraging the EAS model and scaling it across priority Private and Priority Banking markets.
•    This role owns the strategy-to-execution journey covering proposition design, portfolio and fee model enablement, regulatory-compliant advisory workflows, and multi system technology delivery. The objective is to enable separate advisory portfolios, differentiated fee structures, and enhanced client experience that supports AUM growth, recurring revenues, and improved portfolio risk governance for HNW and UHNW clients.
•    The role acts as the single accountable owner across business, technology, operations, and governance to ensure advisory portfolio propositions are launched safely, scalably, and consistently across markets.

Key Responsibilities

Strategy
Program Leadership
•    Own and translate the advisory portfolio and funds vision into a clear, phased delivery roadmap aligned to Wealth Solutions strategy. 
•    Define the target-state advisory journey, ensuring convergence of global CIO views, regional execution, and personalization at scale. 
•    Drive delivery and shape capabilities including advanced reporting, alerts, risk platform connectivity, and discretionary portfolio management alignment. 
•    Ensure the advisory portfolio delivers measurable outcomes across AUM growth, client retention, share of wallet, and recurring revenue stability. 
•    Act as the strategic interface between Business Heads, CIO Office, COO, Technology, and Risk on proposition evolution.

Business
•    Own the business requirements and product backlog for advisory portfolio, covering: 
•    Separate advisory portfolio creation
•    Fee models (All in, Tiered + Trade Fees, Flat %)
•    Minimum fee logic, overrides, exclusions, and waivers
•    Investment universe expansion (Phase 1 → Phase 2)
•    Partner with Private Banking and Priority Banking to ensure the proposition meets client, RM, and regulatory expectations across markets. 
•    Define and manage pricing, fee calculation logic, exclusions (e.g. CIO funds) and ensure transparency and auditability. 
•    Ensure the proposition supports advisory mandates, ongoing portfolio monitoring, and suitability obligations. 
•    Drive alignment between advisory portfolio and DPM mandates, ensuring consistent client experience and reporting structures.

Processes
•    Design and deliver end to end advisory processes, including: 
•    Portfolio onboarding and segregation
•    Trade execution indicators for MA/EAS portfolios
•    Quarterly fee calculation, overrides, and waivers
•    Client reporting and disclosures
•    Own cross system process alignment across: 
•    Order Management (GL Trade, FI Connect, Triple A Plus, Temenos Transact)
•    New Trade Instruction Type
•    portfolio indicators
•    Trade and fee reporting
•    Client portals, Portfolio Insight, Client Statements
•    Ensure clear segregation of mandated vs non mandated assets in statements and reporting. 
•    Establish scalable operating models that can be reused for future markets (2027 onwards).

People & Talent 
•    Act as the single Product Owner / Journey Lead, coordinating squads, vendors, and platform teams across Wealth Capabilities. 
•    Lead and influence cross functional delivery teams spanning Technology, Operations, Compliance, Finance, and Markets. 
•    Provide clear prioritisation, outcome-based backlog management, and decision clarity to delivery squads. 
•    Partner with regional stakeholders to ensure local regulatory and operational readiness without fragmenting the global model. 
•    Build strong working relationships with CIO Office, Risk, Compliance, and COO functions to embed advisory discipline. 
•    Coach teams on advisory-led, client-centric product thinking, not just system delivery.

Risk Management
•    Risk control and governance: ensuring oversight and driving improvement in the control & resilience agenda.
•    Ensure compliance with country regulatory requirements and internal governance frameworks.
•    Proactively identify delivery risks and implement mitigation strategies.

Governance 
•    Ensure full compliance with regulatory requirements for ongoing advisory, portfolio monitoring, suitability, and disclosure. 
•    Own delivery of required Change Risk Assessments, Data Risk Assessments, and governance artefacts. 
•    Ensure fee logic, overrides, exclusions, and waivers are: 
•    Transparent
•    Auditable
•    Properly controlled
•    Embed strong portfolio risk governance, reducing dispersion and aligning client portfolios with CIO risk frameworks. 
•    Partner with Compliance and Risk to ensure readiness for regulatory reviews and audits across all launch markets. 
•    Ensure controlled rollout with clear go/no go criteria, market readiness assessments, and post launch monitoring.

Regulatory & Business Conduct 
•    Display exemplary conduct and live by the Group’s Values and Code of Conduct. 
•    Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across Standard Chartered Bank. This includes understanding and ensuring compliance with, in letter and spirit, all applicable laws, regulations, guidelines and the Group Code of Conduct.
•    Effectively and collaboratively identify, escalate, mitigate and resolve risk, conduct and compliance matters.

Key stakeholders
•    Group, Regional and Country WM COO team
•    WM Digital Journey Domain & Hive Leads
•    Global Private Bank and WM Product Teams
•    Global and Country Technology teams
•    Product Owners across Digital and Client Journey
•    Global and Country WM Compliance teams

Qualifications

•    Education - Bachelor’s or Master’s degree in Computer Science, Finance, or related field. 
•    Certifications - PMP or equivalent preferred
•    Experience - 10+ years of experience in banking technology delivery, with at least 5 years in leadership of strategic transformation roles.

•    SDLC experience in a banking environment

•    Experience with in products like Mutual Funds, ETF, Fixed Incomes, Securities and Structured Products

Skills and Experience

Leadership 
•    Ability to lead cross-functional teams across geographies and time zones. 

Strategic Mindset 
•    Strong problem-solving and decision-making skills with a focus on business outcomes.

Application Design Architecture and Application Programming Interfaces
•    Experience with API-driven integration, middleware, and data migration strategies.

Change Management 
•    Proven ability to manage complex change programs and mitigate delivery risks.  

Communication
•    Excellent stakeholder engagement and negotiation skills. 

Application Delivery Process
•    Proficiency in Agile/Scaled Agile frameworks, DevOps practices, and SDLC pipelines.  

Core Banking Expertise 
•    Understanding of Temenos Transact Wealth Suite modules (e.g., Securities, Corporate Actions, Portfolio Management).  

About Standard Chartered

We're an international bank, nimble enough to act, big enough for impact. For more than 170 years, we've worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If you're looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents and we can't wait to see the talents you can bring us.

Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, you'll see how we value difference and advocate inclusion.

Together we:

• Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do
• Never settle, continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well
• Are better together, we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term

What we offer

In line with our Fair Pay Charter, we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing.

• Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations.
• Time-off including annual leave, parental/maternity (20 weeks), sabbatical (12 months maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum.
• Flexible working options based around home and office locations, with flexible working patterns.
• Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits
• A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning.
• Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential.