Job Summary

As a Product Owner in our cross-functional squads, you will drive the outcomes of the squad to deliver on their objectives and key results. You will build and prioritize the product backlog to achieve business goals and manage stakeholder relationships to align expectation, prioritization and overall product roadmap.  Product Owner is responsible to deliver and maintains high value customer/client centric products or services that meet end user needs and business objectives.

Key Responsibilities

• Forge strategic partnerships with stakeholders to craft a unified product vision, strategy, and roadmap that drives organisation success and aligns with overarching strategic outcomes.
• Define and communicate clear product milestones that ensure every product release generates measurable business value, securing alignment with stakeholders before requesting for appropriate funding and prioritising of resources for implementation.
• Own and maintain the product roadmap and product backlog by continuously refining and evolving it in collaboration with key stakeholders, ensuring that it is a dynamic tool for driving strategic value and clarity. Balance functional and non-functional requirements, ensuring that every backlog item reflects the full scope of both customer and technical needs, with a clear strategy to mitigate potential issues or technical debt.
• Collaborate as a core member of the squad, be present and actively drive and participate in key ceremonies including but not limited to backlog refinement, sprint planning, and sprint reviews to ensure alignment, transparency, and continuous improvement across the board.
• Ensure there is handshake and seamless alignment from other Product Owners to manage dependencies across product backlogs, driving coordinated roadmap execution and ensuring dependencies are acknowledged and addressed early in the process. 
• Ensure transparent planning, tracking, and communication of progress and product value through our enterprise tools like ADO, Confluence and Clarity.
• Take ownership of proactive risk management for all product features, identifying, mitigating, and communicating potential risks early to ensure smooth execution and timely delivery including but not limited to GRAM and CRA.
• Initiate the Solution Intent (SI) in collaboration with tech teams for Chapter 1, ensuring its completion through clear alignment, while monitoring progress and offering support across Chapters 2 and 3

Skills and Experience

• 10+ year experience and proven knowledge in the customer interaction channels, especially Mobile Banking, Online Banking, ATM, Interactive Voice Response, Wearables or any other digital channels or devices.
• 10+ years in Agile as a Product Owner (or a similar role), strong skills of maintaining and prioritizing a backlog.
• Deep understanding of industry trends and client needs, ability to create a value proposition and a squad vision.
• Strong business acumen.
• Demonstrated track record of leading teams to deliver objectives.
• Previously coached and mentored team members with regular feedback sessions.
• Previously defined product requirements and development roadmap based on functional expertise.

Qualifications

Product Owner Certification

About Standard Chartered

We're an international bank, nimble enough to act, big enough for impact. For more than 170 years, we've worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If you're looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents and we can't wait to see the talents you can bring us.

Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, you'll see how we value difference and advocate inclusion.

Together we:

• Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do
• Never settle, continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well
• Are better together, we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term

What we offer

In line with our Fair Pay Charter, we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing.

• Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations.
• Time-off including annual leave, parental/maternity (20 weeks), sabbatical (12 months maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum.
• Flexible working options based around home and office locations, with flexible working patterns.
• Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits
• A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning.
• Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential.