Job Summary

Cyber Security Services (CSS) is a critical function within Standard Chartered Bank.  This team is instrumental in ensuring the Banks ability to soundly meet its commitments to multiple internal and external stakeholders as well as to maintain an appropriate risk profile for the business we conduct.  Furthermore, the CSS team plays a significant part in the Bank’s ‘Here for Good’ vision and brand promise. 

The need for this capacity has strengthened over time and is a principal concern for our regulators and the communities we operate in. Our success as a Bank is dependent on getting our Risk Management and Security capabilities right to position the Bank for success.

This role is critical in ensuring all Strategic and tactical Investment initiatives for the Vulnerability Management & Infrastructure Security Hive (VMIS) is delivered according to the Bank’s change management standards. The incumbent will be responsible for overseeing and coordinating multiple initiatives to ensure they align with the overall business strategy and objectives

RESPONSIBILITIES

Strategy
•    Lead all change initiatives within the hive to ensure alignment with the organization’s strategic goals and objectives.
•    Coordinate and oversee the execution of all Hive initiatives to ensure they are delivered on time, within scope, and within budget.
•    Facilitate Scrum ceremonies (e.g., sprint planning, daily stand-ups, sprint reviews, retrospectives) when necessary.
•    Plans and participates in Chapter Syncs, Chapter Transformation Check-ins, Hive, Squad and cross Chapter collaboration events. 
•    Where required, manage vendor delivery and resources to ensure milestones are met 

Business

•    Responsibility to deliver the plan feature/scope for the Hive every quarter that is aligned with defined Milestone/CGL/KPI/Risk commitments.
•    Manage & assist CPO with Book of Work & requirements prioritization
•    Financial Management. Manage financial forecasts at hive level for investment projects/initiatives with highest degree of accuracy.

Processes & Governance

•    Compliance: Ensure that changes delivered adheres to organizational policies, change delivery standards, and regulatory requirements.
•    Continuously evaluate and refine Agile processes, identifying areas for improvement and implementing changes to enhance team performance and product quality.

People & Talent 
•    Resource Allocation: Allocate resources (e.g., budget, personnel, equipment) across initiatives/ projects to ensure efficient and effective use.
•    Capacity Planning: Monitor resource capacity and availability to prevent over-allocation and ensure initiative needs are met.
•    Contributes to the continuous improvement of resources in the Chapter by leveraging their skillset and expertise.
•    Monitor and evaluate the performance of Scrum Masters and provide constructive feedback.
•    Build and nurture a community of practice for Scrum Masters to share knowledge, experiences, and support each other.
•    Guide and mentor Scrum Masters within the chapter to ensure they are effectively supporting their teams.

Risk Management

•    Identify potential risks and impediments within Agile processes and work proactively to mitigate them, ensuring smooth project execution.
•    Risk and Issue management for key investment initiatives: Manage RAIDs, Trade-offs. Develop and implement risk mitigation strategies and contingency plans for key initiatives.

Regulatory & Business Conduct 
•    Display exemplary conduct and live by the Group’s Values and Code of Conduct. 
•    Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across Standard Chartered Bank. This includes understanding and ensuring compliance with, in letter and spirit, all applicable laws, regulations, guidelines and the Group Code of Conduct.
•    Lead the [COO T&O and CIO / CSS /VMIS / Scrum Master to achieve the outcomes set out in the Bank’s Conduct Principles: [Fair Outcomes for Clients; Effective Financial Markets; Financial Crime Compliance; The Right Environment.] * 
•    Effectively and collaboratively identify, escalate, mitigate and resolve risk, conduct and compliance matters.
•    [Insert local regulator e.g. PRA/FCA prescribed responsibilities and Rationale for allocation].N/A
[Where relevant - Additionally, for subsidiaries or relevant non -subsidiaries]
•    Serve as a Director of the Board of [insert name of entities] N/A
•    Exercise authorities delegated by the Board of Directors and act in accordance with Articles of Association (or equivalent) N/A

Key stakeholders

•    CSS & ICS MT
•    VMIS Hive Scrum Masters
•    VMIS Hive Product owners
•    VMIS Hive Chief product owners.
•    VMIS Hive Subject matter experts.
•    CSS Product Owners
•    Technology delivery partners (CDO, TSA, DFT, Service Now, etc)
•    Strategic Vendors

Other Responsibilities
Embed Here for good and Group’s brand and values in COO T&O and CIO / CSS /VMIS / Scrum Master team; Perform other responsibilities assigned under Group, Country, Business or Functional policies and procedures; Multiple functions (double hats); [List all responsibilities associated with the role]

Skills and Experience

PM, Program experience in large, multi-geography projects.
Change Management
People Management
Communication & Stakeholder Management
Excellent communication and presentation skills: PowerPoint, Excel, written & oral.
Financial management capabilities: budget tracking, planning, forecast and variance explanations
Knowledge of Change Standards
Knowledge of Clarity, Sharepoint, Confluence, ADO, Tableau and DWOWS.
Knowledge of risk governance frameworks & processes

Qualifications

•    Bachelor's degree in Information Technology, Business, Administration, or a related field.
•    Post Graduate degree / Masters/ Mba in a related field
•    Project Management Professional (PMP) & Scrum Master Certification.
•    A minimum of 15 years of PM or PMO experience in large and complex, multi-geography, multi-displinary projects.
•    More than 5 years of people leadership experience
•    Excellent organizational and leadership skills (successfully lead and managed end-to-end technology services and or technology operations) with ability to manage multiple deadlines and effectively prioritise
•    Highly entrepreneurial with a high level of energy, dedication and an unrelenting drive to deliver value.
•    Strong sense of personal ownership and responsibility in accomplishing the organisation’s goal. Is confident and will roll-up his/her sleeves to drive success
•    Able to get things done in a quick-paced environment. Be transparent and open around what doesn’t work and what does
•    Experience of developing a people strategy, influencing relevant stakeholders and decision makers, and executing decisions efficiently and consistently
•    Excellent communication skills – oral, written and presentation; technical reporting writing across various types of target audiences
•    Knowledge of Clarity, Sharepoint, Confluence

About Standard Chartered

We're an international bank, nimble enough to act, big enough for impact. For more than 170 years, we've worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If you're looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents and we can't wait to see the talents you can bring us.

Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, you'll see how we value difference and advocate inclusion.

Together we:

• Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do
• Never settle, continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well
• Are better together, we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term

What we offer

In line with our Fair Pay Charter, we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing.

• Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations.
• Time-off including annual leave, parental/maternity (20 weeks), sabbatical (12 months maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum.
• Flexible working options based around home and office locations, with flexible working patterns.
• Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits
• A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning.
• Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential.