Job Summary

Cyber Security Services (CSS) is a global function within Standard Chartered Bank that confers cyber security services to the bank and its clientele. It operates in over seventy countries and territories. It is comprised of a myriad of operations teams who confer those services.  The CSS program team is charged with delivering new capabilities to those operations teams who confer cyber security services. 

As part of the Security Transformation activities within SCB, the Project Manager Lead is part of the Programme’s leadership team and is responsible for the management and leadership of the project managers in the CDOT programme. Project Managers are split across multiple geographies, and the Project Manager Lead draws upon experience, domain knowledge and judgememt to assure delivery of those projects managed by project managers in his remit

Key Responsibilities

Strategy
•    Lead project teams in the planning and implementation of projects
•    Assure delivery by being the escalation point for project issues and risks 
•    Manage budget and accurately forecast project spend
•    Drill down into complex project schedules, clarify work packages and their paths to delivery
•    Challenge and then align to product owners’ visions for successful delivery
•    Facilitate the identification of business requirements and the scope and deliverables that fulfil them
•    Atomize and refine project tasks and identify resource requirements 
•    Develop full-scale, integrated project plans 
•    Ensure that Programme submissions to committees are done to standard an on-time
•    Provide regular updates to programme leadership
•    Assemble and coordinate project staff across the programme
•    Constantly monitor and regularly report on progress of the project to all stakeholders 
•    Work with 2nd and 3rd lines of defence to ensure issues that are raised are addressed in a timely manner  

Processes
•    Ensure adherence to all internal and external policies, procedures and regulations.

People & Talent
•    Lead through example and build the appropriate culture and values. Set appropriate tone and expectations from their team and work in collaboration with risk and control partners. 
•    Ensure the provision of ongoing training and development of people and ensure that holders of all critical functions are suitably skilled and qualified for their roles ensuring that they have effective supervision in place to mitigate any risks.
•    Employ, engage and retain high quality people, with succession planning for critical roles.
•    Responsibility to review team structure/capacity plans.
•    Set and monitor job descriptions and objectives for direct reports and provide feedback and rewards in line with their performance against those responsibilities and objectives

Risk Management
•    Be aware of, identify and escalate all risk issues and concentrations in accordance to the firm’s Group Information and Cyber Security Policy. Where appropriate, direct remedial action and/or ensure adequate reporting to Risk Committees.

Governance
•    Promote an environment where compliance with internal control functions and the external regulatory framework is a central priority of the service.

Regulatory & Business Conduct
•    Display exemplary conduct and live by the Group’s Values and Code of Conduct. 
•    Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across Standard Chartered Bank. This includes understanding and ensuring compliance with, in letter and spirit, all applicable laws, regulations, guidelines and the Group Code of Conduct.
•    Effectively and collaboratively identify, escalate, mitigate and resolve risk, conduct and compliance matters.

Key stakeholders
•    CyOps Programme Manager
•    Service Owners
•    Business and COO
•    Regulators
•    T&I Delivery Assurance
•    ICS TRP
•    Internal Audit 

Skills and Experience

•    Project management
•    Domain knowledge in cyber security—particularly the monitoring & detection and incident response space
•    Experience in leading, managing and developing high performing teams

Qualifications

•    Team leader experience as a project manager. 
•    Domain fluency in at least one cybersecurity domain. 
•    Domain knowledge as it relates to cybersecurity in multi-Cloud environments. 
•    Domain knowledge as it relates to cybersecurity in containerized environments. 
•    Band 5A or equivalent. 
•    A minimum of 5 years of project management experience in delivering large and complex, multi-geography, multi-disciplinary projects or programmes
•    Experience in leading, managing and developing high performing teams
•    Experience and success in coaching individuals to elevated levels of performance
•    Experience in devising, calculating and applying metrics to measure and report on performance
•    Domain knowledge in cyber security—particularly the monitoring & detection and incident response space
•    Experience in influencing stakeholders and decision makers, and executing decisions effectively 
•    Superior written communication and interpersonal communication skills.
•    Polished, professional presentation skills
•    Certification in PMP or related project certification
•    Experience making reasoned decisions in the absence of complete information
•    Demonstrated courageousness amid organizational pressures
•    Experience in identifying distressed projects, and intervening early to deliver them successfully 
•    Experience managing competing priorities and trade-offs

About Standard Chartered

We're an international bank, nimble enough to act, big enough for impact. For more than 170 years, we've worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If you're looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents and we can't wait to see the talents you can bring us.

Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, you'll see how we value difference and advocate inclusion.

Together we:

• Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do
• Never settle, continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well
• Are better together, we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term

What we offer

In line with our Fair Pay Charter, we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing.

• Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations.
• Time-off including annual leave, parental/maternity (20 weeks), sabbatical (12 months maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum.
• Flexible working options based around home and office locations, with flexible working patterns.
• Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits
• A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning.
• Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential.