Job Summary

The Senior Risk Controller (RC/RP) role is responsible for and has oversight over Operational Risk (OR) management, control management and audit management across the function/unit that has been assigned to the role. This role is key and responsible for applying the function’s approach to risk identification and mitigation, control management and audit engagement within the framework set out by the relevant authorities.
This operations role ensures a constant state of preparation, readiness and continuous improvement across process, risk management and reduction, audit success, documentation, MIS systems and reporting.

Key Responsibilities

Strategy

Providing first line of assurance services to various business units under WRB Vertical.

-    Assist the BRM in coordinating, driving and directing effective compliance with the prescribed operational risk management framework.
-    Support BRM in driving the implementation of effective controls to minimise / mitigate operational impact.
-    Continuous monitoring for effectiveness and efficiency of controls leading to effective management of Operational Risk. 
-    Drive the understanding and practice of Operational Risk within the Unit.
-    Suggest / Facilitate Implementation of controls within the business unit to meet all regulatory and internal requirements.
-    Support BRM in implementation of OR policy guidelines, review of existing control checks/CSTs and process reviews.
-    Support in smooth conduct of Unit Level Risk Committee Meetings and Service Review Meeting.

Risk Reviews

-    Execute risk/control reviews as per plans and in consultation with the BRM.
-    Track to closure, all actions and risks arising from the reviews.
-    Ensure that the affected Unit is sufficiently prepared for upcoming audits.
-    Review and advice BRM on the adequacy of management response to audit findings for the Unit.
-    Monitor and track progress and timely closure of audit findings.
-    Share thematic risk & audit findings across units.
-    To ensure regular update of all risk/loss related issues in M7 and escalation to BRM as applicable.
-    Compliance with all applicable process procedures, guidelines, rules& regulations of company and Group Policies relating to Risk.
-    Ensure unit specifically complies with Group Money Laundering Prevention / Sanctions Policies and Procedures to the extent applicable and reports all suspicious transactions to the risk authorities and stakeholder groups.

Risk Committee Meetings & Service Review Meetings

-    Facilitation of pack production for the meetings.
-    Provide challenge to ensure robust compliance to OR policies and framework.
-    Submission of risk and control related details to the forums within schedule and at the required quality.
-    Facilitate, coordinate, and consolidate operational risk and loss reporting of the unit for the reporting to the NFRF, SRM, BRM and Business Unit Head.  
-    Ensure data accuracy and completeness.
 

Management Information 

Ensure integrity of source and the processing of data to deliver accurate representation in management information.

Validation of Controls: Control Sample Testing / Key Risk Indicators (KRI) & Key Control Indicators (KCI)

-    Perform CST, KCI & KRI as prescribed by the Group and/or Country with proper documentation of test results and working paper in both M7 System and Secured Shared Folder (SSF).
-    Review and approve CST, KCI & KRI as applicable.
-    Continuous monitoring of key controls. Validate sampling techniques, results and exceptions arising thereof.
-    Obtain, agree and track to closure of treatment plan from responsible parties.
-    Provide BRM periodical view of status and progress.
-    Contribute towards / Facilitate implementation of control measures and monitoring plans for compliance and operational risk management. 
-    Identify areas / CST etc for automation, reduction of non-value-added steps / work around
-    Volunteer to share ideas for improvement, undertake to perform more tests as a result of knowledge and experience gained over a period of time.
-    Standardization of approach towards performance of CST through periodic discussion.

Issue Management & Risk Events (records in M7)

-    Investigate, document and report risk events and treatment plans on M7 in conjunction with BRMs and keep them updated.
-    Ensure that the issue and risk events incidents are updated and approved on a timely manner.

Regulatory & Business Conduct

•    Display exemplary conduct and live by the Group’s Values and Code of Conduct. 
•    Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across Standard Chartered Bank. This includes understanding and ensuring compliance with, in letter and spirit, all applicable laws, regulations, guidelines and the Group Code of Conduct.
•    Effectively and collaboratively identify, escalate, mitigate and resolve risk, conduct and compliance matters.
 

Qualifications

• EDUCATION     GRADUATE WITH 8+ YEARS OF EXPERIENCE IN WEALTH & RETAIL BANKING OPERATIONS
• LANGUAGES     ENGLISH, MALAY.

About Standard Chartered

We're an international bank, nimble enough to act, big enough for impact. For more than 170 years, we've worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If you're looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents and we can't wait to see the talents you can bring us.

Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, you'll see how we value difference and advocate inclusion.

Together we:

• Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do
• Never settle, continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well
• Are better together, we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term

What we offer

In line with our Fair Pay Charter, we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing.

• Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations.
• Time-off including annual leave, parental/maternity (20 weeks), sabbatical (12 months maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum.
• Flexible working options based around home and office locations, with flexible working patterns.
• Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits
• A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning.
• Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential.