Job Title Here Experience Director

Title: Senior Specialist, FCSO Case Investigations AU, JP, MO, PH, TPE
Bukit Jalil KL, MY
Job Summary
To support Senior Manager, FCSO Controls & Investigations AU, JP, MO, PH, TPE to discharge responsibilities from an FCSO Investigation perspective for Country (Australia, Japan, Macau, Philippines and Taipei Branch).
Strategy*
• Support the implementation of the FCSO strategy by escalating appropriate FCC and AML surveillance issues and executing activities in line with guidance documents, Group requirements and regulatory expectations.
• Day to day handling of casework and queue management for the Country FCSO team.
• Maintain an awareness and understanding of the bank’s business strategy and align the financial crime surveillance operations program.
Business*
• Perform a role as FCSO Investigator within the country Financial Crime Surveillance Operations team.
• Perform duties such as Transaction Monitoring, Global Name Screening, List Management, Transaction Screening, amongst others.
• Support and guide relevant stakeholders to make decisions based on current and possible future policies, practices, and trends.
• Develop good working relationships with key stakeholders in the Business Segments.
• Ensure timely reporting and escalation of significant AML/CFT risk issues to FCSO Lead in country and/or Country Head Financial Crime Compliance.
• Coordinate with the relevant operations units to ensure that the relevant lists and database used in screening, transaction monitoring and investigation are up to date and relevant.
• Ensure the suitability and quality of case data maintained on enterprise case management systems.
Processes*
• Daily management of the Watchlists, including but not limited to; timely additions to the relevant watchlist, and watchlist reconciliation when and as needed as directed by FCSO Lead.
• Support FCSO Lead with any complex investigations as required.
• Day to day management of legal orders / production orders including responding to law enforcement and conducting related investigations where appropriate (subjected to final decision from Group on the legal orders / production orders process).
• Day to day processing of Transaction Monitoring (TM) and Name Screening (NS) cases in line with AAA procedures and in a timely manner within agreed TAT’s.
• Ensure timely initiation of any follow up actions to effectively process alerts in TM and NS with clear narratives.
• Assist the FCSO Lead to implement investigation and surveillance standards set by regulators and the Group FCC function (via processes defined by Group FCSO GPO’s), and Country FCC.
• Reporting Internal SARs for cases escalated through FCSO screening or transaction monitoring processes to Country FCC / CMLCO.
People & Talent*
• Promote a culture of openness, trust, and risk awareness, where ethical, legal, regulatory and policy compliant conduct is the norm.
• Demonstrate exemplary integrity, ethics, and values.
• Develop skills with continuous learning in the Financial Crime Surveillance Operations environment.
Risk Management*
• Identify and highlight any compliance gaps in existing controls or relevant systems.
• Apply Group and FCC policies and processes (TM, NS, AML surveillance, client screening, risk assessment) to manage risks.
• As directed by the FCSO Lead, manage interaction / communication / meetings with stakeholders and other departments as and when needed in order to mitigate risks.
• Gathering and processing risk data related to FCSO processes to meet the Group’s risk reporting requirements.
Governance*
• Propose control improvements, enhancements, and simplifications where appropriate.
• Support control checks undertaken by FCSO under the Operational Risk Framework (ORF).
• Collate, analyse, and interpret data in reports.
• Analyse and interpret data to produce reports that help the bank identify and manage emerging areas of risk / vulnerability and support in remediation actions within the FCSO function.
• Be accountable for identification and escalation of potential risks and issues to FCSO Lead.
• Provide support to the FCSO Lead in engagement of Second Line of Defence for approval, guidance and challenge for FCSO processes.
Qualifications
Strong knowledge of Microsoft Office Suite
• Open-mindedness and motivation to learn new things.
• Ability to analyse, compare, infer, interpret, evaluate and synthesize gathered data.
• Advanced knowledge and understanding of anti-money laundering.
• Very good knowledge of Microsoft Office Suite (Outlook, Word, Excel) and ability to learn quickly of new systems/applications.
• Research skills, including general Internet use. Displaying an appropriate knowledge of available sources and knowledge regarding the methods, typologies and trends attendant to potential money laundering, financial crime and terrorism financing to identify possible indicators of these illicit activities in the Bank’s transactional environment.
• Good communication skills. Ability to share knowledge, as well as provide and receive feedback.
• Orientation to details. Good analytical skills
• Capability to work pro-actively and independently, as well as being part of the team or working group.
• Ability to work under time constraints.
Language - English and Japanese
About Standard Chartered
We're an international bank, nimble enough to act, big enough for impact. For more than 170 years, we've worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If you're looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents and we can't wait to see the talents you can bring us.
Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, you'll see how we value difference and advocate inclusion.
Together we:
- Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do
- Never settle, continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well
- Are better together, we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term
What we offer
In line with our Fair Pay Charter, we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing.
- Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations.
- Time-off including annual leave, parental/maternity (20 weeks), sabbatical (12 months maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum.
- Flexible working options based around home and office locations, with flexible working patterns.
- Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits
- A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning.
- Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential.