Job Summary

Strategy

• Awareness and understanding of the Group’s business strategy and model appropriate to the role.
• Contribute towards the future strategic direction and process innovation of Securities Services by keeping 
• abreast of changes in customer needs, technology and business environment and taking pro -active steps to 
• embrace and capitalize on these changes.
• Support the roll-out of appropriate quality management systems and other initiatives by the Company/Group.

Business

• To assist the Line Manager - FMO Securities Services Fund Services to manage the operations of Fund 
  Services Processes, in ensuring consistent delivery of high quality services to customers and meeting 
  objectives set by the Group using available resources allocated while maintaining operational risk to an 
  accepted level.
• To assist the Line Manager - Securities Services Fund Services to achieve team service quality by meeting / 
  exceeding and set service standards and achieving zero defect for the Bank customers.

Processes
➢ To deliver service / reports to Country Stakeholders/clients in accordance with requirement and 
timeline as agreed in Services Level Memorandum and ensure reporting deadlines are met. 
➢ To ensure accurate calculation and posting entries in relation to valuation including management fee, 
expenses, performance fee…etc in accordance with Service Level Memorandum, and as appropriate 
the Fund Offering Memorandum and related documents such as f und’s SLM. 
➢ To ensure accurate capturing of trades / prices / Corporate Actions/ FX rates data and relevant 
accounting entries for the purpose of providing accurate Net Asset Value calculation.
➢ Responsible for the daily maintenance of full accounting and client records of several investment 
funds books including general ledgers, cash positions, distribution records, investment records and 
pricing records of investments and support in fund administration related matters, such as recording 
and processing transactions, obtaining and verification of relevant documentation thereof and 
ensuring that investments are correctly recorded and priced, and accounted for Purchase and sale of 
listed or unlisted securities, Corporate Actions, Forward FX deals, OTC deals (Swaps, Options etc) 
and relevant accounting entries for the purpose of providing accurate Net Asset Value calculation.

Key Responsibilities

➢ Perform detailed review of the reports to CPC/clients including: Verification trades to relevant 
supporting, Ensure valuation of investments being checked to third party sources, Ensure appropriate 
accounting for complex investment, Ensure compliance with internal investment restrictions, external 
regulations and international accounting standards, if applicable. Identify issues and report to 
senior/supervisor with suggested solutions. 
➢ To be responsible for daily activities, cash & trade reconciliation.
➢ Preparing NAVs reportings, FA / Financial reports or other reporting, as required.
➢ To calculate the Net Asset Value (on a daily, weekly, monthly or other basis as agreed) and deliver 
service / reports to CPC/clients in accordance with requirement and timeline as agreed in Services 
Level Memorandum.
➢ To ensure proper and accurate calculation and posting of management fee, expenses, performance 
fee…etc in accordance with Service Level Memorandum, and as appropriate the Fund Offering 
Memorandum. 
➢ Recording and disbursing dividends either by payment or re-investment.
➢ Calculating and disbursing payments of fees to the investment manager/advisor, custodian, 
administrator and other service providers as required.

INTERNAL
➢ To ensure fund administration services fees are settled by the client on timely manner.
➢ Establish in-depth knowledge of the funds’ underlying documentation, investment rules and 
regulations, KYC, AML, corporate secretary practices, IFRS and US GAAP.
➢ Preparing or assisting in the preparation of, interim and annual financial statements in connection 
with the fund’s audit.

Governance
➢ Responsibilities relating to the direction, planning, structure, frameworks (e.g. processes and policies) 
and oversight. For example, Responsible for assessing the effectiveness of the Group’s arrangements 
to deliver effective governance, oversight and controls in the business and, if necessary, oversee 
changes in these areas; Awareness and understanding of the regulatory framework, in which the Group 
operates, and the regulatory requirements and expectations relevant to the role.

Regulatory & Business Conduct
➢ Display exemplary conduct and live by the Group’s Values and Code of Conduct. 
➢ Take personal responsibility for embedding the highest standards of ethics, including regulatory and 
business conduct, across Standard Chartered Bank. This includes understanding and ensuring 
compliance with, in letter and spirit, all applicable laws, regulations, guidelines and the Group Code of 
Conduct.
➢ Lead the GBS Malaysia FMO Fiduciary & Fund Services team to achieve the outcomes set out in the 
Bank’s Conduct Principles: Fair Outcomes for Clients; Effective Financial Markets; Financial Crime 
Compliance; The Right Environment. *
➢ Effectively and collaboratively identify, escalate, mitigate and resolve risk, conduct and compliance 
matters.
➢ [Insert local regulator e.g. PRA/FCA prescribed responsibilities and Rationale for allocation] – N/A
➢ [Where relevant - Additionally, for subsidiaries or relevant non -subsidiaries] – N/A
➢ Serve as a Director of the Board of - N/A
➢ Exercise authorities delegated by the Board of Directors and act in accordance with Articles of 
Association (or equivalent) – N/A

Key stakeholders
Key relationships include:
➢ FMO Management Team in Hub, Country and Group.
➢ Securities Services GBSMY – Staffs all level.
➢ Standard Chartered Bank various countries.
➢ GBS various internal department.
➢ Securities Services GBS locations.
➢ Countries respective Regulator, Depository, Central Bank, etc
For
➢ Reporting, approvals, directions, policies, referrals, discussions relating to operational issues.
➢ Referrals & discussions on systems-related issues.
➢ Referrals & discussions on HR-related matters.
➢ Referrals & discussions on processing-related issues.
➢ Clients Lien Accounts & IB Accounts
➢ Foreign Exchange related matters
➢ Payments
➢ System Support
➢ Vendor Management

Other Responsibilities
Embed Here for good and Group’s brand and values in GBS Malaysia FMO Fiduciary & Fund Services team; 
Perform other responsibilities assigned under Group, Country, Business or Functional policies and 
procedures; Multiple functions (double hats); [List all responsibilities associated with the role]

People & Talent
➢ Ensure that all staff of the department continues to be equipped and developed with the necessary 
knowledge, skills and tools to achieve the required level of competency to facilitate them to perform their 
roles and responsibilities effectively, efficiently and accurately.
➢ Facilitate the building of a performance-driven organization by setting SMART objectives, constantly 
reviewing the dept’s and individual performance against these objectives and providing the appropriate 
support, motivation and guidance to staff to achieve these objectives.
➢ Responsible for succession planning for key positions, managing the attrition of employees and ensuring 
that a plan is developed and executed for high potential individuals in the department.

Risk Management
➢ To ensure all control/operating procedure and documentations are properly followed.
➢ To ensure compliance to all established procedures, regulations and the Group Guidelines.
➢ To keep track of changes (internal and external) affecting Clients and communicate such changes, along 
with impact analyses, on a pro-active basis, through newsflashes, market insights, operations guides and 
through other routine communication. 
➢ Be guided accordingly and aware of the roles and responsibilities for money laundering prevention as 
stipulated in the Money Laundering Policy, Group Sanction Policy and Escalation Procedure.
➢ Be guided accordingly and aware of the roles and responsibilities for money laundering prevention as 
stipulated in the Money Laundering Prevention (MLP) Group Policy, Money Laundering & Suspicious 
Transaction Guidelines for Securities Services Management, Suspicious Money Laundering Transaction 
Reporting Procedures and / or Monitoring Checklist, and Escalation Procedure for Suspicious Money 
Laundering Transactions.
➢ Ensure due care and diligence is exercised on day to day operational matters relating to Money Laundering 
and KYC, acquiring relevant knowledge and training; thus, providing support to superiors and subordinates.
➢ Conforming and adhering to the Team’s risk profile, by following the guidelines / policies / procedures 
stipulated for Operation Losses, Escalation Procedures, Securities Services Policies, etc.
➢ Ensure that control and security policies / procedures governing all processes in the department are in 
place, implemented and reviewed (as and when necessary) and to ensure that these policies / procedure 
not only continue to be relevant and effective in mitigating risk, but also supports the need for high 
operational efficiency and excellent customer service.
➢ Key Control Standards Assessment within department with nil over dues.
➢ Follow up on corrective/ preventive actions to a point where concerns arising from these findings are 
addressed to a satisfactory level.
➢ Ensure awareness and full compliance of all laid down rules, regulations, policies, (including Sanctions 
Policy) guidelines, procedures, practices and code of conduct imposed by the Company/Group.
➢ No major adverse findings from internal auditors or external auditors including quality audits.

Skills and Experience

Multifonds Accounting System 
Fund Accounting knowledge/experiences 
Banking/Finance/Audit 
MS Office Tools

Qualifications

EDUCATION Degree or Diploma in Accounting, Finance, Banking. Economics 
or equivalent is essential
LANGUAGES English
3 to 5 years of relevant work experience in the following areas:
• Good knowledge of fund administration services including fund valuation Mutual / Hedge funds and offshore 
private funds;
• Good attention to detail with high levels of accuracy;
• Ability to work independently with minimal supervision and able to handle variety of fast changing situations 
in terms of work pressure and clients’ requirements;
• Strong communication, client servicing and problem solving skills;
GLOBAL STANDARD JOB DESCRIPTION TEMPLATE
[All items in square brackets require tailoring for the individual job and / or person]
INTERNAL
• Excellent inter-personal and communication skills and the ability to adapt these to work with both external and 
internal clients;
• The ability to adhere to established procedures but also to think proactively and to communicate suggested 
procedural changes

About Standard Chartered

We're an international bank, nimble enough to act, big enough for impact. For more than 170 years, we've worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If you're looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents and we can't wait to see the talents you can bring us.

Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, you'll see how we value difference and advocate inclusion.

Together we:

• Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do
• Never settle, continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well
• Are better together, we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term

What we offer

In line with our Fair Pay Charter, we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing.

• Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations.
• Time-off including annual leave, parental/maternity (20 weeks), sabbatical (12 months maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum.
• Flexible working options based around home and office locations, with flexible working patterns.
• Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits
• A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning.
• Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential.