Job Summary

SCB GBS Malaysia Trade Confirmation and Documentation supports more than 20 regional offices, covering a large array of Derivatives products ranging from Equity Derivatives, Commodity Derivatives, FX Options, Structured Notes, Interest Rate Products and Credit Derivatives.  With the visions in acquiring new developing markets and pioneering of new evolving products will transform the business into new heights.  The department is currently supported across Bangalore, Chennai and Kuala Lumpur.

Key responsibilities to reflect the duties and responsibilities of this role as follows:

•    Responsible for end-to-end processing of trade confirmations across a broad range of derivative products including FX options, FX forwards/swaps, interest rate derivatives, structured notes, equity derivatives, and credit derivatives.

•    Manage the full lifecycle of confirmations: drafting, validation, matching, chasing, execution tracking, and exception resolution.

•    Act as a primary point of contact for external clients and counterparties to ensure timely and accurate confirmation execution.

•    Proactively manage relationships with internal stakeholders including Front Office, Middle Office, Legal, Risk, and Technology to resolve discrepancies and ensure timely escalation of unresolved issues.

•    Maintain and update internal systems and industry platforms (e.g., CFETS, internal trade capture tools) to reflect current confirmation status and trade events.

•    Ensure adherence to regulatory requirements, market standards, and internal SLAs for all supported product confirmations.

•    Handle client and internal queries professionally, providing accurate and timely resolutions.

•    Prepare, review, and distribute regular and ad hoc reports related to confirmation metrics, exceptions, breaks, and aging.

•    Provide subject matter expertise and support during internal audits, regulatory reviews, and compliance investigations.

•    Participate in and support automation and process improvement initiatives on an ad hoc basis, including identification of efficiency opportunities and user acceptance testing (UAT).

•    Stay informed of changes in product structures, market practices, and regulatory developments impacting confirmation processes.

•    Perform other responsibilities as assigned in line with evolving business requirements and management strategy.

Key Responsibilities

Strategy
•    Contribute to the development and implementation of the Derivatives Confirmations team’s strategy in alignment with broader organizational and operations goals.

•    Identify operational inefficiencies, control gaps, or emerging risks and recommend process enhancements to support strategic improvement initiatives.

•    Collaborate with management and cross-functional teams to support the execution of strategic projects, including technology enhancements, workflow redesign, and automation efforts.

•    Provide feedback and frontline insight to help shape future-state operating models and support scalability, resilience, and regulatory alignment.

•    Participate in the implementation of strategic change programs, including new product rollouts, regulatory adaptations, and global alignment initiatives.

•    Support the communication and adoption of group strategy within the team by championing best practices, driving awareness, and fostering a culture of continuous improvement.

•    Assist in tracking key performance indicators (KPIs) and progress against strategic goals, using data to support reporting and decision-making.

Business

• Financial Market Operations 

Processes

Trade Confirmations and Documentation for Derivatives products ranging from Equity Derivatives, Commodity Derivatives, FX Options, Structured Notes, Interest Rate Products and Credit Derivatives.  

The Ideal Candidate:

•    Degree / Diploma or equivalent
•    Min 3-5 years relevant experience in banking operation
•    Ability to read, write and speak Mandarin fluently to cover China & Taiwan
•    Positive mindset, agile and well-rounded individuals 
•    Strong problem-solving, data literacy, analytical and judgement skills
•    Proficiency in MS Office ie Word, Excel , Power Point
•    Flexible to shift hours (ASA/UK) ie.10am-7pm, 11am-8pm
•    Flexible to work weekend as required by the business.

About Standard Chartered

We're an international bank, nimble enough to act, big enough for impact. For more than 170 years, we've worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If you're looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents and we can't wait to see the talents you can bring us.

Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, you'll see how we value difference and advocate inclusion.

Together we:

• Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do
• Never settle, continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well
• Are better together, we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term

What we offer

In line with our Fair Pay Charter, we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing.

• Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations.
• Time-off including annual leave, parental/maternity (20 weeks), sabbatical (12 months maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum.
• Flexible working options based around home and office locations, with flexible working patterns.
• Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits
• A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning.
• Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential.