Job Summary

SCB GBS Malaysia Confirmations / Documentation hub supports more than 20 regional offices, covering a large array of Derivatives products ranging from Equity Derivatives, Commodity Derivatives, FX Options, Interest Rate Products and Credit Derivatives.  With the visions in acquiring new developing markets and pioneering of new evolving products will transform the business into new heights.  The department is currently supported by about 100+ staff across Bangalore, Chennai and Kuala Lumpur.

Derivatives Documentation desk currently consists of 100+ team members from a variety experiences and different cultural backgrounds.  With the continuous growth to support an increasingly demanding business within an ever-changing environment, this is a dynamic and enthusiastic team thriving for excellence.

Business
Financial Market Operations  

Processes
End to end documentation for Derivatives products ranging from Equity Derivatives, Commodity Derivatives, FX Options, Interest Rate Products, Credit and all other derivatives product.   

Key Responsibilities

•    Understand the day to day operations for the various product businesses between Middle Office and Confirmations team. Key deliverables to integrate both teams.
•    Management and co-ordination of Change management for OTC Derivatives on strategic initiatives, including monthly reporting to key stake holders
•    Develop relationships with the various internal stakeholders (for example, Middle Office, Front Office, Legal and Customer Services Groups, Product Enablement (TMG), Settlements and Senior Management in FMO) 
•    Assist in production of various reports to be presented to Senior Managements
•    Assist management to develop the growth and development for all the staff
•    Cascade and support management’s visions to the team members
•    Working with management team to develop and implement of innovative solutions, providing value added support to new markets and new products and FMO teams.
•    Continuously creating opportunities/efficiencies on process improvement and professional development within the team and across the bank
•    Reconciliation and Exception Queue Management
Responsible for the execution of accurate and timely reconciliations and break investigations according to the latest approved global, product, and regionally defined procedures.
•    Query, Investigation and Escalation Management
Responsible for the execution of accurate & timely management of queries, investigation and escalation according to the latest approved global, product and regionally defined procedures.
Applies to all management of all queries, investigations, and escalations.
•    Ensure all controls are applied including those defined in the Operational Risk Framework
•    Supporting ad-hoc requests/projects/initiatives, on non-business days inclusive (if necessary)
•    Continuous product trainings/ presentations given from Front Office to facilitate greater understanding of the respective businesses and product knowledge

The Ideal Candidate:

•    Degree / Diploma or equivalent
•    Min 3-5 years relevant experience in financial markets operations.
•    Good Knowledge in SWIFT ie. Confirmations
•    Positive mindset, agile and well-rounded individuals 
•    Strong problem-solving, data literacy, analytical and judgement skills
•    Proficiency in MS Office ie Word, Excel , Power Point
•    Flexible to shift hours (ASA/UK) ie.10am-7pm, 11am-8pm
•    Flexible to work on weekend as required by the business. 

About Standard Chartered

We're an international bank, nimble enough to act, big enough for impact. For more than 170 years, we've worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If you're looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents and we can't wait to see the talents you can bring us.

Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, you'll see how we value difference and advocate inclusion.

Together we:

• Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do
• Never settle, continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well
• Are better together, we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term

What we offer

In line with our Fair Pay Charter, we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing.

• Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations.
• Time-off including annual leave, parental/maternity (20 weeks), sabbatical (12 months maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum.
• Flexible working options based around home and office locations, with flexible working patterns.
• Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits
• A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning.
• Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential.