Job Summary

The AMH (Alliance Messaging Hub) Production Engineering Delivery Lead will be accountable for driving release governance, ensuring audit and compliance readiness, and coordinating SRE delivery initiatives across the SWIFT AMH platform. Leveraging expertise in release management, Agile delivery, and cross-functional leadership, the role ensures timely, high-quality releases, audit preparedness, and operational reliability.

The role requires a balance of technical delivery discipline, stakeholder engagement, and operational excellence, ensuring production stability while enabling continuous improvements across engineering and support squads.

Key Responsibilities

Processes
Release & Change Management
•    Establish and enforce structured release management processes for AMH and related SWIFT services.
•    Coordinate & review release planning and delivery across Production Engineering and Development squads, ensuring adherence to governance and compliance standards.
•    Track and report KPIs related to release quality, frequency, and stability.

SRE & Reliability Engineering
•    Plan and prioritize SRE-driven improvements (monitoring, observability, automation, and resilience).
•    Partner with support and engineering teams to reduce operational toil and improve system stability.

Incident & Problem Management
•    Participate in high-severity production incident management and lead post-incident RCAs.
•    Collaborate with SMEs to ensure permanent fixes are implemented.
•    Improve incident response readiness by standardizing playbooks and knowledge sharing.

Regulatory & Business Conduct
•    Display exemplary conduct and live by the Group’s Values and Code of Conduct. 
•    Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across Standard Chartered Bank. This includes understanding and ensuring compliance with, in letter and spirit, all applicable laws, regulations, guidelines and the Group Code of Conduct.
•    Lead to achieve the outcomes set out in the Bank’s Conduct Principles

Key stakeholders

•    Production Engineering Head
•    Hive Leads
•    Production Chapter Lead

Qualifications

•    Education: Degree In Computing Or Similar Qualifications 
•    Languages: English 

Skills and Experience

About Standard Chartered

We're an international bank, nimble enough to act, big enough for impact. For more than 170 years, we've worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If you're looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents and we can't wait to see the talents you can bring us.

Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, you'll see how we value difference and advocate inclusion.

Together we:

• Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do
• Never settle, continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well
• Are better together, we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term

What we offer

In line with our Fair Pay Charter, we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing.

• Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations.
• Time-off including annual leave, parental/maternity (20 weeks), sabbatical (12 months maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum.
• Flexible working options based around home and office locations, with flexible working patterns.
• Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits
• A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning.
• Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential.