Job Summary

In partnership with Business Management and Business PMOs, the role is responsible for enabling Domains and Hives to achieve optimal business and delivery outcomes through strong financial governance, operational discipline, and proactive management oversight. The incumbent acts as a trusted advisor to Domain Technology Leads (DTLs), Hive Leads, and delivery teams, ensuring effective management of contracts, infrastructure expenditure, planning activities, financial controls, and reporting processes.

The role drives end-to-end financial stewardship across the Domain by establishing structured governance frameworks, monitoring budgets and forecasts, optimizing spend, and ensuring compliance with organizational policies and procurement standards. It provides transparency over financial performance, contractual obligations, infrastructure investments, and project delivery commitments, while supporting strategic planning cycles such as Big Room Planning (BRP).

A key aspect of the role is to partner closely with stakeholders to identify opportunities for cost optimization, improve operational efficiency, maintain data quality and reporting accuracy, and ensure the effective transition of initiatives from project delivery into Business-as-Usual (BAU) operations. The role also provides leadership and mentorship to junior resources, fostering a culture of accountability, operational excellence, and continuous improvement.

Key Responsibilities

Contract & Vendor Management

•    Contract Governance

•    Proactively manage contract renewals in partnership with Domain Technology Leads (DTLs) and Hive Leads who own the vendor contracts.
•    Ensure Engagement Request (ER), Service Request (SR), and SC Buy processes are followed in accordance with procurement policies.
•    Provide regular progress updates to Domain Heads on contract renewal and procurement activities.
•    Participate actively in the Deal Review Board (DRB) process and provide required inputs to secure Management Team (MT) approvals and sign-offs.

•    Vendor Payment Management

•    Raise purchase orders following DRB approval.
•    Ensure invoices are allocated to the correct cost centres and project codes.
•    Submit invoices to Finance based on contractual milestone completion.
•    Follow up with Finance teams to ensure timely vendor payments.
•    Maintain and review vendor payment trackers for projects, with Hive Leads through regular governance meetings.

Financial Management & Governance
•    Budget, Forecasting & Spend Management

•    Monitor and track infrastructure expenditure, including both one-time and recurring costs.
•    Provide visibility and forecasting of infrastructure spend across the portfolio.
•    Collaborate with Domain Leads to identify opportunities to optimise software and hardware expenditure.
•    Ensure Forecast vs Actuals and Budget Variance reporting is effectively managed across Hives.
•    Manage financial accruals and recharge activities within the financial year.

•    Project Financial Controls

•    Monitor and govern Project-to-BAU financial transitions on a monthly basis.
•    Ensure work items and resource allocations align with Capex and Opex accounting guidelines.
•    Review timesheet submissions and ensure optimal cost recovery across the domain.
•    Ensure YTD under recovery is submitted via backend in clarity to minimise impact to BAU financials.

Resource & Portfolio Governance
•    Workforce and Portfolio Management

•    Review and maintain aXess resource data in collaboration with Domain Tech Leads, Hive Leads and Chapter Leads.
•    Facilitate periodic reviews and obtain formal sign-off from Domain Technology Leads.
•    Ensure portfolio data accuracy and governance standards are maintained across systems (ADO and Utilisation metrics) and reporting platforms.

Agile Planning & Delivery Support
•    Big Room Planning (BRP) Enablement

•    Coordinate and facilitate Pre-BRP and Big Room Planning activities.
•    Support planning sessions and ensure appropriate stakeholder engagement and readiness.
•    Committed Say Do deliverables reviewed with DTLs and finalised in ADO.

•    Delivery Tracking & Reporting

•    Monitor committed BRP features within Azure DevOps (ADO).
•    Provide Sprint-wise delivery and execution metrics to Hive and Domain Leadership.
•    Validate data quality within ADO and coordinate corrections with Product Owners and delivery teams.

Leadership & Team Development (only for the Lead)
•    Capability Building

•    Lead, coach, and mentor junior team members.
•    Drive consistency in processes, governance standards, and best practices.
•    Foster a culture of accountability, operational excellence, and continuous improvement.

•    Key Success Measures

•    Timely contract renewals with zero service disruption.
•    Accurate financial forecasting and budget management.
•    Strong governance and audit compliance across procurement and financial processes.
•    Effective vendor payment and invoicing management.
•    High-quality portfolio and resource data.
•    Successful BRP execution and delivery performance visibility.
•    Development and growth of team capability and effectiveness.

Regulatory & Business Conduct
•    Display exemplary conduct and live by the Group’s Values and Code of Conduct. 
•    Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across Standard Chartered Bank. This includes understanding and ensuring compliance with, in letter and spirit, all applicable laws, regulations, guidelines and the Group Code of Conduct.
•    Effectively and collaboratively identify, escalate, mitigate and resolve risk, conduct and compliance matters.

Key Stakeholders
•    Domain Tech Leads
•    Domain Leads
•    Hive Leads
•    Product Owners
•    Finance
•    Delivery Excellence
•    Business Management team
•    Business PMO
•    Hive/Squad Members

Skills and Experience

•    Vendor Contract Management
•    Financial Management
•    Timesheet Management
•    Resource Management 
•    Knowledge in ADO
•    Agile – Big Room Planning
•    Clarity
•    aXess
•    Supply Chain Management
•    Strong MS Office skills
•    Analytical Skills
•    Communication Skills
•    Clarity, ADO, aXess
•    MS Office

Qualifications

•    Education: Bachelor’s degree in relevant field
•    Training: Clarity, ADO, aXess & MS Office.
•    Languages: Excellent English communication skills – oral and written

About Standard Chartered

We're an international bank, nimble enough to act, big enough for impact. For more than 170 years, we've worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If you're looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents and we can't wait to see the talents you can bring us.

Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, you'll see how we value difference and advocate inclusion.

Together we:

• Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do
• Never settle, continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well
• Are better together, we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term

What we offer

In line with our Fair Pay Charter, we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing.

• Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations.
• Time-off including annual leave, parental/maternity (20 weeks), sabbatical (12 months maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum.
• Flexible working options based around home and office locations, with flexible working patterns.
• Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits
• A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning.
• Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential.