Job Summary

This role could be based in Malaysia and India. When you start the application process you will be presented with a drop down menu showing all countries, please ensure that you select a country where the role is based.

The Portfolio Support Lead will play a pivotal role in supporting the Head of the Property & Procurement Portfolio to deliver a diverse set of transformation and optimisation programmes. The individual will act as a trusted deputy, ensuring programme standards are upheld, portfolio governance is effectively managed, and delivery risks are surfaced and addressed.

This role requires someone who can move seamlessly between high-level coordination and hands-on problem solving—able to prepare executive-ready materials for senior governance forums while also rolling up their sleeves to understand root causes of delivery challenges and drive resolution.

Key Responsibilities

Strategy
•    Good understanding of the Bank’s vision and strategy appropriate to the role
•    Thorough understanding of the Bank Change Management framework and the key focus areas
•    Understanding of SCM, Finance and the organizational structure of the bank would be beneficial 
Business
•    Awareness and understanding of the wider business, economic and market environment in which the Group operates 

Processes
•    Prepare, coordinate and quality-assure materials for Portfolio Working Group (PWG), Programme Steering Group (PgSG), and other senior governance forums with the support of the Portfolio PMO and Initiative Owners as required.
•    Provide well-structured briefing materials, talking points, and recommendations for decision-making forums.
•    Track follow-ups and action items, ensuring accountability across programme teams.
•    Identifying, defining, developing, and implementing improvements to Portfolio reporting and monitoring processes.
•    Support the Portfolio Manager in coordinating a comprehensive Portfolio-wide communication plan, encompassing stakeholder engagement, briefings, and updates. 
•    Identify and deliver actions to improve the quality of deliverables based on monitoring and reporting activities and management information.
•    Partner with the Portfolio PMO to support programme managers in applying best practice methodologies, aligning to enterprise PMO frameworks, through the delivery of training sessions, FAQs, etc.
•    Step in to provide hands-on support for priority programmes facing delivery challenges.
•    Stakeholder Management - establish working relationships with key stakeholder across the portfolio.
•    Upkeep of Portfolio document repository and artifacts.
•    Promote a culture of honest feedback through retrospectives and strong collaboration among team members.
•    Develop a strong understanding on Change Governance Policy and Change Management Standards as relates to the FFG parameters through active partnership with the FFG Control Tower and other senior stakeholders.

Risk Management
•    Monitor and escalate the risks relating to delivery of the Procurement and Property FFG transversal stream.
•    Take personal responsibility for understanding the risk and compliance requirements of the role.
•    Understand and comply with applicable laws and regulations, the Groups policies, procedures and the Group Code of Conduct.
•    Contribute to a culture in which all stakeholders feel safe to raise concerns and where risk and compliance matters are addressed and misconduct appropriately dealt with.

Regulatory & Business Conduct 
•    Display exemplary conduct and live by the Group’s Values and Code of Conduct.
•    Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across Standard Chartered Bank. This includes understanding and ensuring compliance with, in letter and spirit, all applicable laws, regulations, guidelines and the Group Code of Conduct.
•    Perform with a focus on the outcomes set out in the Bank’s Conduct Principles: Fair Outcomes for Clients; Effective Financial Markets; Financial Crime Compliance; The Right Environment.
•    Effectively and collaboratively identify, escalate, mitigate and resolve risk, conduct and compliance matters.
 

Skills and Experience

•    10+ years experience in project management in a financial institution setup
•    Strong understanding of project and programme management frameworks, governance, and reporting.
•    Proven ability to prepare high-quality senior management packs and present complex information concisely.
•    Hands-on problem-solving skills with experience investigating delivery issues and driving resolutions.
•    Strong analytical skills with the ability to interpret project performance, adept at accurately summarizing, categorising, spotting trends in numbers.
•    Excellent organisational skills and attention to detail.
•    Ability to manage multiple priorities under pressure and meet tight deadlines.
•    Strong communication and stakeholder management skills across diverse groups.
•    High levels of personal accountability and proactive initiative taking, together with a pragmatic, customer-focused approach.
•    Exposure to property, procurement, or operations-related change programmes desirable but not essential.

Role Specific Technical Competencies

•    Analytical and Problem Solving
•    Communications skills (written and verbal)
•    Project and Programme Management
•    Excel
•    PowerPoint 
•    Clarity 

About Standard Chartered

We're an international bank, nimble enough to act, big enough for impact. For more than 170 years, we've worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If you're looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents and we can't wait to see the talents you can bring us.

Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, you'll see how we value difference and advocate inclusion.

Together we:

• Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do
• Never settle, continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well
• Are better together, we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term

What we offer

In line with our Fair Pay Charter, we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing.

• Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations.
• Time-off including annual leave, parental/maternity (20 weeks), sabbatical (12 months maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum.
• Flexible working options based around home and office locations, with flexible working patterns.
• Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits
• A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning.
• Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential.