Job Summary

•    Execute the business development strategy for the Africa region -Nigeria and Introducer channel within this area as set by the business. The strategy will also include a corridor engagement for all key markets as defined by the business and distribution channels across them.
•    Assist in designing the strategy for Business development across key channels  
•    Interface with key influencers within the Standard Chartered Bank (SCB) network, local Relationship Managers (“RMs) and external introducers for:
•    Education - training on the Jersey proposition and driving referral activity.
•    Prospect Management – handle all referrals from clients who are interested in offshore banking -including mortgage.
•    Pre-approval of prospects and leads – ensure prospects being referred meet business criteria.
•    Feedback on prospects/applications - ensure that all business is accurately tracked and monitored. Feedback to be given to referrer on all applications.
•    Carry out prospecting activity through all available channels, i.e., Face to face meetings, group presentations, telephone, marketing communications, third party introducers.
•    Responsibly for ensuring end to end process is followed for account opening and completion of product paperwork. 
•    Meet scorecard targets for acquisition as set by the business. 

Strategy
•    The role is responsible for executing Business development in line with strategy. The role needs to develop network, Broker and introducer relationships across core regions, together with key corridors across SCB. The role will need to establish good relationships and bring deals through the door to ensure acquisition targets are met.

Key Responsibilities

Business
The role will manage the following:
•    Deliver the sales targets across products from various channels  
•    Deliver Account, AUM, mortgages and revenue targets as defined by the business 
•    Assist in designing the sales and marketing strategy for the region of focus 
•    Establish, develop, and nurture introducer relationships and establish alternate sales channels 
•    Keep up to date with industry practice 

Processes
This will also include:
•    Ensure Bank policies are adhered to across onboarding and mortgage process and checklist to be accurately completed 
•    Country Engagement Rules (CERs ) to be followed as per each Country 
•    All Banks policies and procedures should be followed at all times when conducting above mentioned business activities  

People & Talent
•    Provide tools and training support to region wise BDM/RMs and share best practice across the team 
•    Lead through example and build the appropriate culture and values.  Set appropriate tone and expectations and work in collaboration with partners.

Risk Management
•    Ensure the right type of client is recruited into the bank. 
•    Ensure that all procedures are followed to ensure that we meet our regulatory requirements.
•    Ensure that all documents/corroborations that are required are provided in a timely manner for new account and mortgage requirements. 

Governance
•    AML measures must be followed at all times. 
•    Where additional approvals are required from any risk owners or a governance committee to ensure that where required, the necessary information is provided to facilitate such presentations
•    All procedures relating to onboarding and mortgage process must be completed. 
•    All CER must be followed at all times. 
•    All eLearning and courses required to keep compliance skills up to the required level must be completed in a timely manner. 
•    Group code of conduct must be followed and adhered to at all times. 

Regulatory & Business Conduct
•    Display exemplary conduct and live by the Group’s Values and Code of Conduct. 
•    Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across Standard Chartered Bank. This includes understanding and ensuring compliance with, in letter and spirit, all applicable laws, regulations, guidelines and the Group Code of Conduct.
•    Effectively and collaboratively identify, escalate, mitigate and resolve risk, conduct and compliance matters.
•    Comply with regulator guidelines and Consumer Protection regulations

Key stakeholders
•    Team Leaders, Priority Banking – Nigeria and Jersey 
•    Head, Product, Segments and Client Experience Jersey 
•    Regional Team Leaders –Africa
•    Credit Risk, Compliance, Ops, and other relevant support functions, Jersey 

Other Responsibilities
•    Perform other responsibilities assigned under Group, Country, Business or Functional policies and procedures; Multiple functions (double hats)

Skills and Experience

•    Sales Management 
•    Client Experience 
•    Risk Management

Qualifications

Leadership Competencies
•    Spot Opportunities
•    Solve Problems
•    Take the Lead
•    Build Resilience
•    Collaborate
•    Communicate
•    Deliver Sustainably
•    Achieve Results
Technical Competencies
•    Manage Conduct
•    Manage Risk
•    Manage People
•    Business – Strategy and Business Model
•    Retail – Products CA & Credit Cards, Mortgage & Personal Lending
•    Business - Market Knowledge
•    Business – Products & Processes
•    Brand - Marketing Strategies and Channels

Minimum 3 Years Experience in Relevant Industry

About Standard Chartered

We're an international bank, nimble enough to act, big enough for impact. For more than 170 years, we've worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If you're looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents and we can't wait to see the talents you can bring us.

Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, you'll see how we value difference and advocate inclusion.

Together we:

• Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do
• Never settle, continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well
• Are better together, we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term

What we offer

In line with our Fair Pay Charter, we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing.

• Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations.
• Time-off including annual leave, parental/maternity (20 weeks), sabbatical (12 months maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum.
• Flexible working options based around home and office locations, with flexible working patterns.
• Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits
• A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning.
• Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential.