Job Summary

•    This role drives sustainable growth of the WRB franchise by identifying, developing and converting commercial opportunities into long-term client relationships and business value.
•    The role expands the Bank's presence within target markets by understanding client needs, originating business opportunities and connecting clients with solutions that support their financial objectives and the Bank's growth ambitions. Working across client acquisition, relationship development and commercial execution, the role builds market connectivity, develops qualified opportunities and works with internal partners to deliver solutions that create value for clients and sustainable growth for the business.

Key Responsibilities

Client Acquisition & Relationship Growth
•    Develop new client relationships and convert business opportunities that contribute to sustainable growth across target customer segments. 
•    Strengthen client engagement by understanding customer objectives, financial needs and growth opportunities. 
•    Expand share of wallet by identifying opportunities to deepen existing client relationships and solution adoption. 
•    Build long-term client value through trusted relationships and consistent delivery of customer outcomes.

Revenue Growth & Commercial Performance
•    Drive sustainable revenue growth through effective acquisition, relationship expansion and opportunity conversion.
•    Apply commercial judgement to balance customer value, profitability and long-term relationship outcomes.
•    Monitor business performance, pipeline effectiveness and conversion outcomes to identify actions that improve growth performance.
•    Translate market opportunities into targeted commercial strategies that support customer acquisition, retention and franchise growth.

Commercial Performance & Revenue Growth 
•    Drive revenue growth through disciplined pipeline management, opportunity conversion and proactive customer engagement. 
•    Monitor sales performance, pipeline quality and conversion outcomes to identify areas requiring additional focus or intervention. 
•    Apply sound commercial judgement when pursuing opportunities, ensuring effort is directed towards activities with the greatest potential impact. 
•    Support business growth objectives through consistent execution of sales and acquisition strategies.

Client Solutions & Value Creation
•    Understand customer priorities and business objectives to identify opportunities where the Bank can create value.
•    Connect customers with relevant banking solutions that address financial needs and support growth ambitions.
•    Partner with product specialists and stakeholders to develop customer propositions that improve commercial and customer outcomes.
•    Strengthen client confidence through solution-led engagement, responsiveness and effective delivery.

Risk, Conduct & Customer Outcomes
•    Protect customers and the Bank by conducting business development activities in line with regulatory requirements and responsible selling practices. 
•    Promote fair customer outcomes by ensuring recommendations remain appropriate to customer needs and circumstances. 
•    Identify and escalate conduct, reputational and commercial risks arising from acquisition or relationship activities. 
•    Maintain accurate records and appropriate governance throughout the client acquisition and relationship lifecycle.

Stakeholder Collaboration & Business Execution
•    Partner with product, servicing, risk and operational teams to support effective delivery of customer solutions. 
•    Coordinate stakeholders to progress opportunities from initial engagement through implementation and onboarding. 
•    Improve customer outcomes through effective collaboration across teams that influence the customer experience. 
•    Build internal networks that strengthen responsiveness, solution delivery and business development effectiveness.

Skills and Experience

Priority Skills    
    •    Business Relationship Management
    •    Client Development
    •    Client Negotiation
    •    Commercial Management
    •    High Impact Sales Strategy
    •    Financial Services
    •    Financial Performance Analysis
    •    Strategic Analysis
    •    Compliance Monitoring
    •    Financial Risk Analysis
    •    Sales Management
    •    Mortgage Sales 
    •    Regulatory & Compliance
    •    Mortgage Lending 
    •    Talent Development

Motivations

•    Enjoy building relationships and creating opportunities that drive business growth and customer value. 
•    Thrive in commercial environments where initiative, networking and customer engagement influence outcomes. 
•    Find satisfaction in identifying customer needs and connecting them with solutions that support their ambitions and the Bank's objectives.

Qualifications

•    Developing new business opportunities and growing client portfolios within banking, financial services or relationship-based commercial environments. 
•    Building and managing client relationships across acquisition, onboarding, relationship expansion and retention activities. 
•    Identifying customer needs and connecting clients with suitable financial solutions, products or services.
•    Managing commercial pipelines, revenue growth initiatives or sales opportunities to achieve business targets. 
•    Collaborating with product, risk, servicing and operational stakeholders to deliver customer solutions while operating within risk and conduct frameworks.
•    Business English
 

About Standard Chartered

We're a global bank connecting clients to our differentiated network, offering growth opportunities in the world's most dynamic markets. Our strategy, which combines cross-border capabilities and leading wealth management expertise, helps us deliver our purpose - to drive commerce and prosperity through our unique diversity.

Over our 170-year history, and across a unique geographical footprint connecting Asia, Africa and the Middle East to each other and the world, we've built a bank like no other, with diverse capabilities and partnerships that set us apart.

What We Offer

• Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions, and geographies.
• In line with our Fair Pay Charter, we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing.
• Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations.
• Time-off including annual leave, parental/maternity (20 weeks), sabbatical (12 months maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum.
• Flexible working options based around home and office locations, with flexible working patterns.
• Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global employee assistance programme, sick leave, mental health first-aiders and self-help toolkits.
• A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual, and digital learning.

Visit our careers website to learn more about us: www.sc.com/careers.