Job Summary

•    Partner the Global Head of Cash Management and Cash Management Leadership Team to drive strategic execution, business performance, organizational effectiveness, and transformation priorities across the global Cash Management franchise.
•    Act as a central coordination point across Cash Management team to ensure alignment, governance and delivery of key business objectives & priorities.
•    Drive business performance through management reporting, strategic planning, scorecard governance, financial oversight, change management initiatives, and executive decision support.
•    Lead business management initiatives that enhance productivity, operational efficiency, colleague engagement, talent development, AI adoption, resource management and organizational effectiveness while supporting sustainable revenue growth and disciplined cost management.
•    Support the Global Head of Cash Management in fulfilling business, people-leader and governance responsibilities, including senior hiring, year-end performance and compensation processes, certification requirements, leadership communications and critical business approvals.
•    Support senior leadership engagement with clients, regulators, industry bodies, media, investors and internal stakeholders, including thought leadership, industry conferences, client events and board-level forums.

Key Responsibilities

Strategy
•    Partner the Global Head of Cash Management in developing, communicating and executing strategic priorities, annual business plans and growth initiatives.
•    Lead the preparation of management business reviews, executive updates, board and committee materials, performance presentations and associated research and analysis.
•    Translate strategic priorities into measurable outcomes, governance frameworks, implementation plans and clearly assigned actions across the Cash Management business.
•    Drive alignment of objectives, KPIs and scorecards across global product teams and regions to support franchise priorities.
•    Track strategic deliverables, decisions and dependencies to ensure the timely completion of business goals and management actions.
•    Support the identification, assessment and execution of strategic growth opportunities, transformation initiatives, organisational changes and operating-model enhancements.
•    Leverage data analytics, dashboards, Copilot and other AI-enabled tools to strengthen decision-making, reporting quality, productivity and management effectiveness.
•    Support CIB-wide strategic people initiatives, including the validation of role-based skills profiles to ensure that Product Management and related Cash Management capabilities are accurately reflected for hiring, talent management, development planning, internal mobility and skills analytics

Business
•    Oversee headcount governance, workforce planning, hiring approvals, budget tracking and cost management processes.
•    Manage and monitor business performance against financial, client, people and strategic objectives.
•    Lead annual planning activities, including headcount planning, budget submissions and resource prioritization exercises.
•    Support the development and governance of business scorecards and performance management frameworks.
•    Support the key business initiatives and transformation programme across Cash Management, including organizational redesign, operating model enhancements and productivity initiatives.
•    Coordinate executive engagements with internal and external stakeholders, including clients, regulators, consultants, vendors, auditors, media organisations and industry forums.
•    Drive internal communications, leadership messaging, employee engagement programmes and townhall events.
•    Support initiatives aimed at strengthening culture, employee engagement, diversity and inclusion, future skills, internal mobility and talent development.
•    Identify opportunities to improve business productivity through automation, digitalisation and AI-enabled solutions.

Processes
•    Drive continuous improvement of business management processes, governance frameworks and operating procedures.
•    Enhance management reporting capabilities through automation, dashboard development, analytics and digital solutions.
•    Coordinate business planning, forecasting, headcount governance and financial management processes.
•    Support implementation of initiatives that improve operational efficiency, execution discipline and business transparency.
•    Partner with technology, data and infrastructure teams to identify and prioritise process improvement opportunities and technology investments.
•    Maintain oversight of delegated authorities, access governance, client portfolio governance and business administration processes.
•    Support adoption of new ways of working, including AI-enabled productivity tools and automation initiatives across the Cash business.

People & Talent 
•    Support the Global Head of Cash Management and leadership team on talent strategy, succession planning, workforce planning and organisational effectiveness.
•    Coordinate people-related governance processes, including performance management, promotion reviews, talent discussions and organisational planning.
•    Lead employee engagement initiatives, including MyVoice action planning, culture programmes, recognition initiatives and leadership communications.
•    Support learning and development programmes, future skills initiatives, certification programmes and AI readiness initiatives.
•    Facilitate collaboration across regions and product teams to strengthen leadership effectiveness and employee experience.
•    Monitor and analyse workforce metrics and employee feedback to identify opportunities to improve engagement, retention and organisational health.

Risk Management
•    Support the Global Head of Cash Management and Product Leadership Team in maintaining effective business and product governance frameworks across the Cash Management franchise.
•    Drive governance and oversight of strategic initiatives, ensuring risks, dependencies, issues and mitigating actions are identified, tracked and escalated appropriately.
•    Coordinate governance processes related to Product Lifecycle (PLC), regulatory commitments, audit actions, management actions and business remediation activities.
•    Monitor delivery against agreed milestones, scorecards and performance commitments, ensuring timely escalation of execution risks and missed deliverables.
•    Partner with Product, COO, Risk, Compliance and Control functions to identify, assess and mitigate operational, conduct and execution risks impacting Cash Management.
•    Provide oversight of management information, KPIs and governance reporting to support transparent and risk-informed decision making.
•    Ensure governance expectations, accountability frameworks and performance metrics are clearly communicated and embedded across product teams.
•    Support reviews of product performance, product health indicators, client outcomes and strategic objectives to identify areas requiring management intervention.
•    Coordinate responses to internal audits, regulatory reviews, governance assessments and control-related requests where required.
•    Promote a strong culture of accountability, risk awareness and disciplined execution across the Cash Management organisation.
•    Support the implementation of governance processes that strengthen product accountability, enhance transparency of delivery commitments and reinforce ownership of business outcomes.

Governance 
•    Organise and coordinate key management forums, including Cash MT, MBRs, strategy onsites/offsites, product reviews, governance committees and executive workshops.
•    Prepare executive-level reports, presentations, business cases and briefing materials for senior management committees and governance forums.
•    Track and monitor execution of leadership actions, strategic initiatives and management decisions.
•    Ensure appropriate governance and controls are maintained across business planning, financial management, headcount management and operational processes.
•    Support internal and external audit activities and regulatory engagements where required.
•    Promote a culture of accountability, transparency and effective risk management across the Cash Management business.

Regulatory & Business Conduct 
•    Display exemplary conduct and live by the Group’s Values and Code of Conduct. 
•    Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across Standard Chartered Bank. This includes understanding and ensuring compliance with, in letter and spirit, all applicable laws, regulations, guidelines and the Group Code of Conduct.
•    Effectively and collaboratively identify, escalate, mitigate and resolve risk, conduct and compliance matters.

Key stakeholders
Internal
•    Global Head of Cash Management
•    Cash Management Leadership Team
•    Cash Management COO / Enablement 
•    Global and Regional Product Heads
•    CIB and Transaction Services Management Team
•    Sales and Coverage
•    Finance
•    Human Resources
•    Marketing and Communications
•    Corporate Affairs
•    Strategy
•    Operations
•    Technology, Data and Transformation teams
•    Risk and Compliance
•    Country and regional business-management teams

External
•    Clients
•    Regulators
•    Consultants
•    Vendors
•    Auditors
•    Media and industry publications
•    Conference and event organisers
•    External service providers

Other Responsibilities
•    Embed Here for good and Group’s brand and values; Perform other responsibilities assigned under Group, Country, Business or Functional policies and procedures; Multiple functions (double hats)

Motivations

•    Energised by translating strategy into execution and enabling senior leaders to deliver franchise-wide outcomes.
•    Passionate about improving business performance through data, analytics, automation and AI-enabled solutions.
•    Motivated by solving complex business challenges, driving organisational effectiveness and influencing outcomes across a global stakeholder network.
•    Thrives in dynamic environments that combine strategy, execution, transformation, governance, financial management and people priorities.
•    Enjoys building strong partnerships across functions, regions and leadership teams to deliver sustainable business growth.
•    Values disciplined execution, clear accountability and the opportunity to bring structure, clarity and momentum to complex priorities.

Our Ideal Candidate

•    15+ years of working experience supporting senior executives within financial services, transaction banking, cash management or a similarly complex global business.
•    Proven ability to translate strategic priorities into actionable plans, measurable outcomes and effective governance.
•    Experience leading strategic initiatives, transformation programmes and business-performance-management activities.
•    Strong experience in executive communications, senior-management materials, management reporting, financial oversight and stakeholder engagement.
•    Demonstrated ability to influence senior stakeholders and drive outcomes across a global matrix organisation.
•    Experience coordinating management forums, business reviews, planning cycles and executive decision-making processes.
•    Experience managing or supporting headcount, cost, budget, procurement, compensation and workforce-governance processes.
•    Experience leveraging data analytics, dashboards, automation, Copilot and AI tools to improve productivity, reporting and decision-making.
•    Strong judgement, discretion and attention to detail when handling sensitive business, people and compensation information.

•    Educated to degree level or able to demonstrate equivalent relevant professional experience.
•    Relevant qualifications in business management, finance, strategy, project management, data analytics or a related discipline would be advantageous.

Role Specific Technical Skills

•    Effective Communications
•    Budget Management
•    Business Analytics
•    Operational Functions
•    Planning: Tactical, Strategic
•    Relationship Management
•    Influencing Through Expertise

About Standard Chartered

We're an international bank, nimble enough to act, big enough for impact. For more than 170 years, we've worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If you're looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents and we can't wait to see the talents you can bring us.

Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, you'll see how we value difference and advocate inclusion.

Together we:

• Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do
• Never settle, continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well
• Are better together, we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term

What we offer

In line with our Fair Pay Charter, we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing.

• Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations.
• Time-off including annual leave, parental/maternity (20 weeks), sabbatical (12 months maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum.
• Flexible working options based around home and office locations, with flexible working patterns.
• Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits
• A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning.
• Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential.

Recruitment Assessments

Some of our roles use assessments to help us understand how suitable you are for the role you've applied to. If you are invited to take an assessment, this is great news. It means your application has progressed to an important stage of our recruitment process.

Visit our careers website www.sc.com/careers