Job Summary

•    The Mercury Program is a pan-bank, multi-year Program, led by the Group Chief Data Office in partnership with the Group’s Business and Function CDO, COO and 2nd line of defense teams, and focused on ensuring long-term and tangible improvement across all data risk sub-types across all lines of business, functions and geographies. Mercury’s ultimate objective is to sustainably reduce data risk for the bank, aligning with our overall strategy, enabling our business, supporting our clients, and meeting our regulatory requirements. 
•    Mercury will effect this change as the delivery vehicle for the detailed design and execution of the Bank’s Data Management Strategy end-to-end, building central capabilities and end-to-end processes, for prioritized and phased implementation. Capabilities span all aspects of the Data Management Strategy, from our approach to identification and governance of critical data, through to operating model, data architecture and control frameworks, as well as our approach to data sovereignty horizon risk and data literacy. 
•    The Program is highly visible to the PRA, the Group’s Board and Risk Committees, and with Group Management Team Sponsorship. Successful delivery of the Program requires ongoing collaboration with interdependent strategic initiatives, including those within GCFO, Technology & Architecture, FCSO and others. Interlocks with these initiatives, as well as business and function risk treatment plans, will need to carefully managed.

Purpose of the role 
The CIB Mercury Enablement role is responsible for supporting adoption of Mercury capabilities across CIB. The role coordinates onboarding, readiness, training, and delivery of Mercury tooling changes; serves as a bridge between Group Data Mercury teams and CIB stakeholders; and ensures alignment of execution with the CIB Data Strategy and Operating Model. The role also has strong Change & Comms responsibilities, with the need to work with the Mercury Change team in tailoring communications to business as well as ensuring a consistent communications strategy across CIB CDO.

Key Responsibilities

Strategy
•    Support CIB wide planning and prioritization for Mercury capability deployment. 
•    Provide analysis and inputs to align Mercury roadmap with CIB transformation objectives.

Business
•    Engage business stakeholders to support readiness, impact analysis, and adoption planning. 
•    Provide advisory to CIB teams on Mercury capabilities, data model changes, and process impacts.
•    Serve as a conduit between business stakeholders and Mercury Program team

Processes and Governance
•    Track adoption, issues, and dependencies for CIB teams and escalate to Mercury Program for resolution as required
•    Prepare governance materials, updates, and reports for CIB governance forums leadership and Mercury Program governance. 

Communications
•    Tailor communications to business stakeholders, working in conjunction with Mercury Change Team and CIB Data Change and Engagement Lead.
•    Drafts CIB-centric communications and ensures a consistent messaging for the organization
•    Maintain Stakeholder Mapping and executes the Stakeholder Engagement Plan with the wider team 

Regulatory & Business Conduct
•    Display exemplary conduct and live by the Group’s Values and Code of Conduct. 
•    Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across Standard Chartered Bank. This includes understanding and ensuring compliance with, in letter and spirit, all applicable laws, regulations, guidelines and the Group Code of Conduct.
•    Effectively and collaboratively identify, escalate, mitigate and resolve risk, conduct and compliance matters.

Key stakeholders
•    Mercury Program Teams 
•    CIB CDO 
•    CIB Business COOs 
•    GCDO transformation and engineering teams 
•    Technology and Ops stakeholders 

Cultural & Leadership Attributes: 
•    Embody the Group’s values of Integrity, Courage, Empathy, and Innovation. 
•    Demonstrate resilience and agility in fast-paced, regulated environments. 
•    Act as a role model for collaboration, accountability, and continuous improvement. 
 
Other Responsibilities
Embed Here for good and Group’s brand and values

Qualifications

Specific skills/experience/attributes:
•    6+ years of experience working in or consulting for Financial Institutions is critical. Knowledge of Corporate & Institutional Banking is strongly preferred.
•    Able to prioritize work, manage stress, time, and change effectively 
•    Experience working with business, operations, compliance and technology stakeholders across varying levels of seniority

•    Experience in change management skills with prior experience in hands-on leading changes or implementation within organisation.

•    Strong stakeholder management skills with prior experience in articulating and communicating changes with large group of audience

•    Ability to take initiative, identify opportunities and work with minimal management oversight 
•    Strong communication skills – oral, written and presentation. Ability to craft meaningful yet succinct PowerPoint presentations and reports / proposals is a must. 
•    High level of attention to detail with the ability to craft consistent communications and messaging across CIB CDO
•    Ability to create effective work relationships across functions & borders
•    Good presentation, time management, negotiation and influencing skills
•    Any other relevant project management certification(s)

Skills and Experience

•    Project Management
•    Business Acumen
•    Planning: Tactical, Strategic
•    Agile Methodologies
•    Analytical Thinking
•    Business Process Design
•    Stakeholder Management
•    Communication (oral, written, presentation)
•    Time Management 

Other Competencies:  
•    Should be proficient on working with project management tools – Clarity, ADO, Confluence, MS-Office (Word, PowerPoint, excel), MS-Project, MS-Planner, MS-whiteboard, etc. 
•    Should possess excellent communication and presentation skills (both written and oral). 
•    Should be proficient in doing financial forecasting & budgeting. 
•    Knowledge of Bank’s policies and procedures and key risk areas/risk types such as data quality is a must. 

About Standard Chartered

We're an international bank, nimble enough to act, big enough for impact. For more than 170 years, we've worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If you're looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents and we can't wait to see the talents you can bring us.

Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, you'll see how we value difference and advocate inclusion.

Together we:

• Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do
• Never settle, continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well
• Are better together, we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term

What we offer

In line with our Fair Pay Charter, we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing.

• Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations.
• Time-off including annual leave, parental/maternity (20 weeks), sabbatical (12 months maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum.
• Flexible working options based around home and office locations, with flexible working patterns.
• Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits
• A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning.
• Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential.