Job Summary
Key Responsibilities
• Define and lead the bancassurance transformation strategy in line with the Bank’s Segment, Wealth, Customer, and Digital priorities.
• Translate strategic objectives into a practical transformation roadmap with clear business cases, milestones, investment priorities, target operating model changes, and measurable outcomes.
• Identify opportunities to enhance product proposition, channel strategy, customer segmentation, partnership model, and sales productivity while maintaining customer protection and fair treatment standards.
• Drive strategic alignment between the Bank and insurance partners on process and service model, training standards and performance management.
• Own delivery of bancassurance transformation initiatives of insurance penetration and process optimization across all channels.
• Review and redesign end-to-end bancassurance processes across insurance selling, insurance operation, premium financing, referral activities and after-sales service.
• Implement monitoring routines to detect process breakdowns, sales quality issues, operational bottlenecks, customer detriment risks, and control gaps, and lead remediation where required.
Ideal Candidate
• Bachelor’s degree in Finance, Business Administration or related disciplines; MBA or postgraduate degree preferred
• Experience in Operational Resilience, Business Continuity, Risk management and Project Management of Wealth Products
• Strong understanding of Wealth Products
• Experience with Business Impact Analysis, process mapping, scenario Planning and resilience testing methodologies
• Excellent Stakeholder Management. communication and Leadership Skills
• Strong project and program management capabilities
• Relevant qualification or certification in operational resilience , business continuity management or risk management preferred
About Standard Chartered
We're an international bank, nimble enough to act, big enough for impact. For more than 170 years, we've worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If you're looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents and we can't wait to see the talents you can bring us.
Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, you'll see how we value difference and advocate inclusion.
Together we:
- Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do
- Never settle, continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well
- Are better together, we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term
What we offer
In line with our Fair Pay Charter, we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing.
- Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations.
- Time-off including annual leave, parental/maternity (20 weeks), sabbatical (12 months maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum.
- Flexible working options based around home and office locations, with flexible working patterns.
- Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits
- A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning.
- Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential.
