Job Summary

As the Associate Director of Corporate & Business Communications at Standard Chartered Hong Kong, you will play a pivotal role in orchestrating comprehensive communication strategies that effectively enhance and safeguard our brand's reputation. You will be responsible for crafting and executing a wide spectrum of communication initiatives, encompassing corporate messaging, business updates, executive communications, and crisis management. Your work will directly contribute to reinforcing the Bank's position as a trusted and innovative leader within the financial industry.

In this role, you will build and nurture robust relationships across diverse internal and external stakeholders including senior leadership, business teams, media representatives, regulators, and local communities. You will take an active role in managing our social media presence, ensuring that our messaging is timely, relevant, and resonates with varied audiences. Your insightful understanding of the banking sector and the Bank's suite of products and services will enable you to anticipate potential challenges and seize opportunities to promote our business effectively.

We seek a versatile communicator who combines strategic thinking with practical execution skills, capable of aligning day-to-day communication activities with the broader corporate objectives of Standard Chartered. This position demands a proactive and collaborative approach to communication, supporting both the enhancement of our brand and the mitigation of reputational risks.

Key Responsibilities

Key responsibilities for the Associate Director of Corporate & Business Communications include:

• Strategic Media Engagement: Lead the management of media relations for senior executives, including developing impactful speaking points, detailed media FAQs, and ensuring smooth and effective handling of media interactions to fortify the Bank’s public image and distinctiveness in the market.
• Content Development and Storytelling: Create and curate compelling content that elevates the external profiles of the Bank and senior leadership. This includes preparing press releases, arranging high-profile interviews, and developing engaging social media materials that showcase the Bank’s initiatives and leadership views.
• Message Alignment and Stakeholder Communication: Coordinate and align key messages across multiple platforms and audiences, ensuring consistency and clarity in communications delivered to employees, investors, media, community partners, and regulatory bodies.
• Collaboration with Group Communications: Work closely with Group Communications and other internal teams to synchronize local communication efforts with global strategies, ensuring a unified and coherent message that supports corporate goals.
• Social Media Leadership: Oversee and manage the Bank’s and senior executives’ social media channels, employing both proactive and reactive communication tactics to enhance engagement and brand awareness.
• Crisis and Issues Management: Act as a key player in the Bank’s crisis communication team, monitoring social and traditional media to anticipate and manage potential reputational risks, and providing swift, strategic responses during incidents.
• Strategic Planning: Develop communication strategies that are aligned with the Group’s overall business strategy, ensuring that all communication activities support the organisation’s long-term objectives.

Job Qualifications

We are looking for candidates who possess the following qualifications and skills:

• Educational Background: A Bachelor’s degree in Communications, Journalism, Public Relations, or related disciplines is essential. Advanced qualifications or relevant certifications will be advantageous.
• Professional Experience: A minimum of 8 years’ extensive experience in communications, media and social media management, issues and crisis management, and content creation within a large corporate or financial institution.
• Language Proficiency: Excellent command of both spoken and written English and Chinese is required to effectively communicate across diverse audiences and channels.
• Media Savvy: Deep understanding of the media landscape and different communication platforms, with a proven track record of engaging effectively with traditional and digital media.
• Stakeholder Engagement: Demonstrated ability to build and influence relationships with key internal and external stakeholders, including senior leaders, media, community groups, and regulators.
• Organisational Skills: Strong ability to prioritise and manage multiple complex projects simultaneously while working under pressure and tight deadlines.
• Communication Excellence: Exceptional writing, editing, and verbal communication skills, coupled with excellent interpersonal abilities and a collaborative approach.
• Strategic Mindset: Ability to understand and interpret business needs and align communication strategies accordingly, contributing to business growth and risk mitigation.

About Standard Chartered

We're an international bank, nimble enough to act, big enough for impact. For more than 170 years, we've worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If you're looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents and we can't wait to see the talents you can bring us.

Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, you'll see how we value difference and advocate inclusion.

Together we:

• Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do
• Never settle, continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well
• Are better together, we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term

What we offer

In line with our Fair Pay Charter, we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing.

• Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations.
• Time-off including annual leave, parental/maternity (20 weeks), sabbatical (12 months maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum.
• Flexible working options based around home and office locations, with flexible working patterns.
• Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits
• A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning.
• Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential.