Job Summary

The Assistant Relationship Manager (ARM) provides day-to-day operational and client servicing support to Relationship Managers (RMs). The role focuses on execution, coordination, and administrative tasks to ensure smooth delivery of banking services, while developing product and client knowledge.

Key Responsibilities

•    Provide direct sales support to the senior banker/banker on all origination activities for the assigned ARM client portfolio:
•    Proactive assistance to the senior banker/banker with transactional support on client research and meeting preparation/documentation ie pitch book preparation, research into industry trends etc. coordinating with product and other key stakeholders across the network to ensure client materials are of the highest quality and client focused
•    Complete bespoke client’s credit analysis, work with credit analyst to prepare credit application and complete relevant reporting;
•    Provide support on new business transactions ie deal execution support, credit documentation, limit loading, coordination with product sales on fee letters, deal drawdown.
•    Ensure adherence to all sales discipline requirements ie provide support to the senior banker/banker on account planning, deal pipeline and call report administration/discipline, as agreed with the banker
•    Proactive management of portfolio including client and product partner engagement to drive for revenue growth
•    Display exemplary conduct and live by the Group’s Values and Code of Conduct. 
•    Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across Standard Chartered Bank. This includes understanding and ensuring compliance with, in letter and spirit, all applicable laws, regulations, guidelines and the Group Code of Conduct.
•    Effectively and collaboratively identify, escalate, mitigate and resolve risk, conduct and compliance matters.
•    Exercise authorities delegated by the Board of Directors and act in accordance with Articles of Association (or equivalent) 

Job Requirements

•    Bachelor degree in business/economics/finance preferred. 
•    Ideally 5+ year experience in banking or other relevant industries
•    Languages: Fluent English, Mandarin and Cantonese

About Standard Chartered

We're an international bank, nimble enough to act, big enough for impact. For more than 170 years, we've worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If you're looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents and we can't wait to see the talents you can bring us.

Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, you'll see how we value difference and advocate inclusion.

Together we:

• Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do
• Never settle, continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well
• Are better together, we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term

What we offer

In line with our Fair Pay Charter, we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing.

• Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations.
• Time-off including annual leave, parental/maternity (20 weeks), sabbatical (12 months maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum.
• Flexible working options based around home and office locations, with flexible working patterns.
• Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits
• A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning.
• Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential.