Job Summary

Business
Support LPs in Achieving Performance Goals
• Assist in preparing presentation materials, reports, and sales support documents.
• Coordinate logistics for RM trainings, client events, and insurer/broker engagement sessions.
• Contribute to referral pipeline tracking and help ensure alignment with KPIs.
• Take initiative to manage assigned tasks independently while collaborating effectively with the team.

Processes
Maintain and Enhance Service Standards for the LP Team
• Proactively support administrative tasks such as documentation, referral tracking, scheduling, and system updates.
• Understand and anticipate the needs of LPs and key stakeholders, delivering timely and effective support.
• Identify and suggest process improvements that increase productivity.
• Help maintain internal records and data accuracy for reporting and governance purposes.

Foster Collaboration and Teamwork
• Serve as a reliable coordination point between LPs, RMs, CSMs, insurers, brokers, and internal functions (e.g., credit and risk).
• Assist in managing follow-ups, ensuring timely responses and smooth handovers across parties.
• Support knowledge sharing across the LP team, contributing to best practices and tools.

Skills and Experience

• Strong organizational skills with attention to detail.   
  Excellent communication skills and a collaborative mindset.   
  Proficiency in Microsoft Office (Excel, PowerPoint, Word);    
  Able to work independently   
  Manage multiple priorities effectively   
  All business guidelines and compliance issues   

Qualifications

• FLUENCY IN BUSINESS ENGLISH/SPEAKING OTHER LANGUAGES WILL BE AN ADVANTAGE

About Standard Chartered

We're an international bank, nimble enough to act, big enough for impact. For more than 170 years, we've worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If you're looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents and we can't wait to see the talents you can bring us.

Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, you'll see how we value difference and advocate inclusion.

Together we:

• Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do
• Never settle, continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well
• Are better together, we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term

What we offer

In line with our Fair Pay Charter, we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing.

• Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations.
• Time-off including annual leave, parental/maternity (20 weeks), sabbatical (12 months maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum.
• Flexible working options based around home and office locations, with flexible working patterns.
• Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits
• A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning.
• Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential.