Job Summary

The Director, Risk & Control is responsible for supporting country head in managing end to end process risks for Corporate and Institutional Banking Client Coverage (CIB CC) in the country, for the processes owned by the Banking Platform in the Single Process Universe. The candidate is responsible for supporting and executing the first line of defence and ensures effective implementation of Operational Risk Framework (under the Enterprise Risk Management Framework), process controls and governance within the country.

Strategy

Country Process Ownership

• Support Country Heads / Cluster Heads, Risk & Control for:
• Identification and management of the end-to-end processes as defined by the combined CIB CC Process Universe and associated risks for the activities carried out by the business (including hubbed or outsourced).
• Implementing CAS (Control Assessment Standards) to monitor the effectiveness of the controls and standards governing the end to end process.
• Escalating significant risks and issues, through Country / Regional Heads, to the Process Universe Owners, relevant Risk Framework Owners or Policy Owners.

Business

• Support Country / Cluster Heads for maintaining an awareness of the wider business, economic and market environment in the country / countries which the Group operates.
• Continuously support in evaluation and identification of operational risk implications of business strategies and programmes and provide guidance on any operational risk remediation actions.
• Support implementation and ensuring adoption of COO CIB CC initiatives in the country / countries.

Processes

• Responsible for ensuring adherence to specified BAU operational risk deadlines, along with the consistent execution of CST / KCI for relevant processes in the country.
• Responsible for being a key escalation recipient for the business for all operational risk related incidents and queries that arise in the country.
• Ensure risk ownership over centrally / GBS performed validation checks is retained at the country level – specifically ownership of residual risk evaluations and associated remediation activities.
• Responsible for coordinating with stakeholders in the country / countries, increase transparency and share key developments, learnings and best practices.
• Responsible for supporting the business in the country in minimizing operational risks and losses, and ensuring material operational losses are investigated to prevent recurrence.
• Identify non-standard processes and ensure appropriate control mechanisms are implemented and approved.
• Responsible for regular dialogue with CIB CC and country Compliance teams to ensure that Country Teams are informed of product changes, regulatory changes, new policies, compliance reviews and audits.

People & Talent

• Responsible for driving appropriate culture and values within the country. Setting appropriate tone and expectations for the team, working in collaboration with risk and control partners across all functions to effectively embed a strong culture of risk awareness and good conduct for CIB CC staff.

Risk Management

• Support in evaluation and identification of operational risks for new products and new business, regulatory and thematic risks, and drive the implementation of appropriate controls to mitigate these risks.
• Responsible for raising awareness of business controls, governance and supervision responsibilities amongst relevant staff in the country and ensure an appropriate culture amongst all staff in this regard.
• Responsible for ensuring compliance with policies applicable to CIB CC which impact operational risk. Challenge processes, procedures, and policy together with Country Heads, if there is opportunity for efficiency improvements.
• Responsible for speaking out on emerging risks for the businesses in the country.
• Responsible for identifying knowledge gaps, facilitate development of training on Operational Risk for business staff and country Risk &Control Teams.
• Supporting the Regional / Country Heads in conducting peer reviews.
• Responsible for developing strong working relationship with country, regional and global stakeholders to facilitate end-to-end investigation of business issues.
• Responsible for providing guidance to the business on working towards an advanced MCA, driving improvements in year-on-year average MCA ratings.

Governance

• Support Country / Cluster Heads in effective running of Country CIB CC Business Risk Forum (BRF).
• Support Country / Cluster Head in ensuring adequate governance and oversight of operational risk in the country, through the escalation and appropriate resolution of risk exposures to the Country Risk Committee (CRC) and Non Financial Risk Committees (NFRCs) as required.
• Responsible for escalation of issues, blockages, challenges and trends to the Country / Cluster Head, Risk & Control and Country business head (s), as required.

Key stakeholders

• Corporate, Commercial and Institutional Banking Client Coverage Heads in the country / countries
• Regional and Country CTOO 
• Internal Audit
• Regional / Country Heads of Risk & Control 
• Business & Country Compliance teams
• Operations (GBS / GTO)
• Client Management Teams
• GBS Hub Teams
• Country CFCC team
• Regulators and their appointed auditors (where applicable)

Other Responsibilities

• Embed Here for good and Group’s brand and values in Risk & Control team, Client Coverage HK; Perform other responsibilities assigned under Group, Country, Business or Functional policies and procedures; Multiple functions (double hats); 

Our Ideal Candidate

• Graduate

Role Specific Technical Competencies

• Enterprise Risk Management
• Good verbal and written English/ Chinese

About Standard Chartered

We're an international bank, nimble enough to act, big enough for impact. For more than 170 years, we've worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If you're looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents and we can't wait to see the talents you can bring us.

Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, you'll see how we value difference and advocate inclusion.

Together we:

• Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do
• Never settle, continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well
• Are better together, we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term

What we offer

In line with our Fair Pay Charter, we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing.

• Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations.
• Time-off including annual leave, parental/maternity (20 weeks), sabbatical (12 months maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum.
• Flexible working options based around home and office locations, with flexible working patterns.
• Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits
• A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning.
• Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential.