Job Title Here Experience Director

Title: Director, Compliance, Financial Crime & Conduct Risk- Transaction Banking Cash(Hong Kong, Singapore)
Central, HK
JOB SUMMARY
Role Briefing:
- A CFCR Advisory role for Transaction Banking (TB) focused on Cash. SCB has a strong global heritage as a leading cash management bank, and this is an exciting opportunity for a seasoned risk manager to support a growing business that is at the forefront of contributing to global economies. The role holder will join the Group CFCR Transaction Banking Advisory team in their capacity as Director, CFCR Advisory, TB, Cash and support the Executive Director, Group CFCR Advisory TB, Cash, in managing all compliance, financial crime and conduct risks relating to TB Cash business, covering all TB Cash product and service offerings, especially the Clearing services offered within the geographical location of this role.
The role holder will be responsible:
- To help the Group meet its commitment of being "Here for Good" by building a sustainable framework that places Compliance, Conduct and FCR best practice standards, at the forefront of the Group's agenda.
- As an independent second line risk control function, to execute the relevant aspects of the Compliance, Conduct and FCR Principal Risk Type Frameworks (“PRTFs”) through robust independent risk control and the provision of specialist advice and constructive challenge in a manner proportionate to the nature, scale and complexity of the Group's TB Cash products and service offerings including focus on the Clearing service capability in the geographical cover by location of the role.
- For the evalution and assessment of the effectiveness of the Group's Compliance, Financial Crime and Conduct Risk commitments and requirements.
- To proactively support and challenge the Group's businesses and supporting functions to exhibit appropriate conduct, comply with regulatory and compliance requirements and strive to achieve fair outcome for the Group's clients.
- For maintaining independence, delivering timely responses, and timely escalation of risks and issues where the management tolerance of the firm is exceeded.
- For maintaining constructive and effective stakeholder relationships with the relevant business and supporting functions, and to assist the Executive Director, Group CFCR Advisory TB, Cash, to interface with and support all key stakeholders.
- For supporting the management of regulatory relationships with all of the Group’s regulators, whose rules the Group is subject to.
Strategy
- Contribute materially towards the development, support and implementation the vision, strategy, direction and leadership for Executive Director, Group CFCR Advisory TB, Cash, consistent with the Global Head, CFCR Advisory, TB vision and strategy for the CFCR function and in support of the Bank’s strategic direction and growth aspirations.
- Provide consistent support to colleagues with responsibilities for CIB Advisory TB, including highlighting key areas of pan-geographical focus. Drive an increased awareness of CFCR Advisory TB technical and strategic knowledge in regions and countries to sharpen focus on how local regulatory reform impacts the client segments. Emphasise global standards.
Business
- Build and maintain an effective and constructive relationship with all key business and functional stakeholders that is based on trust, capability and integrity, providing timely, responsive and quality regulatory compliance advice and guidance to enable the business and functions to meet/ achieve their strategic/tactical objectives.
- Provide robust challenge to business and functional stakeholders where activities are outside risk tolerance/ appetite, escalating as necessary, until appropriate oversight and ownership is achieved including actions and plans to address any remedial action needed to come back within risk tolerance/ appetite.
- Work closely with TB business to provide timely regulatory compliance advice to ensure compliance with all relevant laws and regulations and support the transition to pro-active and pre-emptive compliance and conduct risk mitigation.
- Provide and communicate timely CFCR related advice, analysis (and challenge when appropriate) in relation to TB business including product design through to post sale reviews / assessments, new business initiatives, bespoke projects, remedial activities (including nature, scale and rigour of past business reviews), and transactional advice.
- Taking ownership of incoming queries by not handing them off, taking a leading role in actively becoming the go-to person for the business/function in the geographical location and ensuring advice provided is consistent throughout CFCR Advisory in relation to TB Business, and ensuring there is timely and proactive reporting to the oversight of Executive Director, Group CFCR Advisory TB, Cash.
- Support the provision of timely regulatory compliance advice to ensure compliance with all relevant laws and regulations and support the transition to pro-active and pre-emptive compliance and conduct risk mitigation.
Processes
- Support efforts to establish and maintain effective processes (including training, advice and support) to ensure that policies, procedures and standards to address compliance risks (excluding financial crime) are effectively implemented and adhered to across TB business.
- Timely mitigation and resolution of risks and issues, establishments of effective controls, in collaboration with all relevant stakeholders.
- Provide support and challenge to relevant stakeholders to ensure that they establish and monitor appropriate processes for compliance with compliance policies, procedures and standards (including meeting regulatory obligations and maintaining high standards of conduct).
- Collaborate with training teams to input into training curriculum to support closing of capability gaps and to meet the training needs of TB business.
Risk Management
- Support efforts to ensure the effective management of CFCR matters, management of regulatory issues that have a significant impact on the Bank and support relevant stakeholders to respond to regulatory questions.
- In the event of serious regulatory breaches, or where risk tolerances have been breached, ensure appropriate and timely escalation within the Group and that actions are taken quickly to remediate and/or activities are ceased. Ensure proactive and timely identification, assessment, advice and dissemination of evolving regulatory changes/practices and associated risks impacting TB business.
- Collaborate with other CFCR teams to support a programme for conduct, financial crime and compliance monitoring, surveillance and/or assurance for TB business.
- Support the provision of robust second line challenge and oversight of risk acceptance, mitigating action plans and processes owned by TB business including (but not limited to) specific Risk Framework Owner oversight of processes in TB business. Pro-active identification of risks and concerns, including escalation to all relevant stakeholders. Ensuring there is timely and proactive reporting to the group oversight of Executive Director, Group CFCR Advisory TB, Cash.
- Ensure effective management of compliance matters, and in collaboration with the rest of the Compliance team, effectively manage regulatory issues that have a significant impact on the Bank.
- Provide reports and/or escalate to relevant risk and control committees and management group on key CFCR risks and issues.
- Maintain adequate management MI / trackers across all aspects of their coverage and responsibility to ensure all issues and matters are tracked, followed, regularly assessed and reported on.
- Ensure that global standards are understood and implemented, with any identified exceptions, or need for more/less stringent standards escalated to senior CFCR Management for joint decision-making.
- Collaborate with the other CFCR teams to anticipate horizon risks that may have a significant impact on the Bank and develop effective strategies to mitigate such horizon risks including global standards for conduct of business.
People & Talent
- Role-model and assist the Global Head, CFCR Advisory, TB to build the appropriate culture and values.
- Promote and embed a culture of openness, trust and risk awareness, where ethical, legal, regulatory and policy compliant conduct is the norm.
- Stimulate an environment where forward planning, prioritisation, deadline management and streamlined workflows and collaborative, inclusive yet effective and efficient work practices are the norm.
- Provide constructive developmental feedback at business, function, country and individual level as appropriate, on CFCR matters.
- Contribute materially towards the migration of skill, knowledge, best practice and lesson learned across the network between CFCR Advisory especially in relation to legal/regulatory risks and compliance with relevant regulations and internal policies/standards as they pertain to TB business.
Governance
- Within the Group's overall Enterprise Risk Management Framework, support the appropriate risk based CFCR frameworks for identifying, assessing, managing, monitoring, mitigating and reporting compliance (including regulatory and financial crime) risks across TB business.
- Support the development and recommend (for approval by the relevant Risk Committee), appropriate compliance policies and procedures.
- Awareness and understanding of the regulatory framework, in which the Group operates, and the regulatory requirements and expectations relevant to the role
- Ensuring there is timely escalation and proactive reporting to the group oversight of Executive Director, Group CFCR Advisory TB, Cash.
Regulatory & Business Conduct
- Display exemplary conduct and live by the Group’s Values and Code of Conduct.
- Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across Standard Chartered Bank. This includes understanding and ensuring compliance with, in letter and spirit, all applicable laws, regulations, guidelines and the Group Code of Conduct.
- Support TB business to achieve the outcomes set out in the Bank’s Conduct Principles
- Effectively and collaboratively identify, escalate, mitigate and resolve risk, conduct and compliance matters.
Key Stakeholders
- Heads of CFCR Segments & Products
- Country and Cluster Heads/Leads of CFCR Advisory, TB
- Head of Sanctions, Segments & Products
- Head, FCR Screening
- Head, FCR Controls
- Senior TB Business Management
- TB COO teams
- Financial Crime Surveillance & Operations (FCSO)
- Group Internal Audit
Our Ideal Candidate
- 5+ years working experience in Banking and Cash products
- Experience in Risk Management
- Good grasp of banking regulatory environment
- Experience in Cross-functional Collaboration
- Experience in Change Management
- Effective presentation & Communication
Other Responsibilities
- Embed Here for good and Group’s brand and values in CFCR TB Advisory team. Perform other responsibilities assigned under Group, Country, Business or Functional policies and procedures; Multiple functions (double hats)
Role Specific Technical Competencies
- Business Acumen
- Business Ethics
- CFCR Risk Type Advisory
- Compliance and Financial Crime Compliance Policies and Standards
- Compliance Review and FCR Assurance
- Risk Management
- Surveillance (including Screening and Monitoring)
- Organization Governance
- Compliance Risk Assessment
- Regulatory Environment – Financial Services
- Manage Change
- Manage Projects
- Data Gathering and reporting
About Standard Chartered
We're an international bank, nimble enough to act, big enough for impact. For more than 170 years, we've worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If you're looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents and we can't wait to see the talents you can bring us.
Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, you'll see how we value difference and advocate inclusion.
Together we:
- Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do
- Never settle, continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well
- Are better together, we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term
What we offer
In line with our Fair Pay Charter, we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing.
- Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations.
- Time-off including annual leave, parental/maternity (20 weeks), sabbatical (12 months maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum.
- Flexible working options based around home and office locations, with flexible working patterns.
- Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits
- A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning.
- Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential.