JOB SUMMARY

• Prioritize people development, develop skills, identify training needs and arrange learning opportunities for Chapter Members
• Resolve chapter conflicts, promote diversity and inclusion, encourage collaboration, innovation, and accountability within the Chapter
• Establish a culture of open feedback to foster growth        
• Align talent development strategies with Chapter Area Leads        
• Monitor performance, provide feedback and coaching, regularly assess skills for improvement opportunities also maintain Skill Metrics for respective chapter
• Attract and recruit high-quality talent to the organization and develop future leaders within the Chapter    
• Lead the adoption of new technologies and methodologies, advance practices towards automation, innovation within the Chapter
• Encourage knowledge sharing, maintain documentation and knowledge repositories        
• Track and report on OKRs & KPIs relevant to the Chapter        
• Implement Change Delivery Standards in all stages of the product/service lifecycle        
• Define roles and expectations using the chapter operating model to improve capabilities and performance
• Ensure artefacts and deliverables adhere to eSDLC, change delivery standards and comply with legal, regulatory requirements
• Ensure the Chapter's work meets customer needs and improve customer experience
• Collaborate with CPOs, PO and leadship to balance skills across Squads and Hives
• Manage the chapter's capacity

• Identify potential risks, implement mitigation strategies, develop contingency plans for emergencies and disruptions
• Manage technical debt to maintain system integrity and performance
• Ensure Performance Management compliance to SCB standards are met
• Promote technical excellence through best practices and continuous improvement
• Promote continuous learning, ensure Chapter Members follow functional standards and best practices; provide technical assistance as needed
• The role will be responsible to creating a roadmap for application which are robust and futuristic solutions for ATM Switch and Cards & Payment domain.
• Ability to Identifying and managing risks, including developing contingency plans to mitigate potential issues.
• Knowledge on card issuing and transaction acquiring processing and standards.
• Knowledge on ISO8583 messaging standard protocols.
• Hand on experience with VISA, MasterCard Card, UPI and other national card schemes Issuing & Acquiring, Scheme compliance requirement. 
• Desirable to have knowledge on national schemes and processor integrations.
• Knowledge about API’s (SOAP, JSON, REST..ETC) and Web Service Integration.
• Knowledge about Back Office integration.
• Knowledge about HSM protocols and configuration, Knowledge about encryption Keys/Cryptography both symmetric and asymmetric keys, 3DES, AES, SM4, SHA.
• Familiarity with EMV technologies and standards, and PCI DSS and PA DSS standards.
• Familiarity with Contact and Contactless technologies, Familiarity with 3DS and Tokenization standards.​​​​​​​

• Experience with an EFT transaction switching or on-line banking environment.
• Hands-on experience with automated test tools and simulators. 
• Experience on Google Pay/Samsung Pay/Apple Pay Wallets and QR Code and Emerging payments will be an added Advantage.
• Strong design and programming knowledge on Unix/Linux environment, Unix Shell Scripting 
• Knowledge of end-to-end systems development life cycles (i.e., waterfall, Agile and other modern approaches to software development)
• Excellent verbal and written communication skills to technical and non-technical audiences of various levels in the organization
• Willingly shares relevant technical and/or industry knowledge and expertise to other resources
• Experience in banking or financial services industry.
• Working experience in Cloud and Digital transformation projects is an advantage.
• Good knowledge skill on open banking is a plus.  
• Be an excellent leader, Subject matter expert on the technical and functional knowledge 
• Good team collaboration, relationships within & outside POD to all levels of the organization Strong influencing, conflict resolution & negotiation skills.

Regulatory & Business Conduct

• Display exemplary conduct and live by the Group’s Values and Code of Conduct. 
• Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across Standard Chartered Bank. This includes understanding and ensuring compliance with, in letter and spirit, all applicable laws, regulations, guidelines and the Group Code of Conduct.
• Effectively and collaboratively identify, escalate, mitigate and resolve risk, conduct and compliance matters.

Qualification

• B TECH or BE or MBA grade in Computer Science/ Information Systems or related IT Area; 8 to 15 Years

Role Specific Technical Competencies

• Knowledge of ATM/POS switching, Debit Card Issuance/Management, Digital Channels interface, Encryption, HSM and ISO8583 messaging standards
• Familiarity with EMV Contact/Contactless, VISA and MasterCard Card Issuing & Acquiring, Scheme compliance requirements
• Experience with an EFT transaction switching and processing.
• Familiarity on PCI DSS and PA DSS compliance requirements
• Experience on Switch integration with VISA/Mastercard is mandatory. Others such as UPI, JCB and National switches.
• Experience on Google Pay/Samsung Pay/Apple Pay Wallets and QR Code and Emerging payments will be a added Advantage
• Experience in Web Service integration and API’s
• Knowledge of end-to-end systems development life cycles (i.e., waterfall, Agile and other modern approaches to software development)
• Excellent in preparing the Solution Architecture document, Functional and technical spec
• Excellent problem-solving, team, and time management skills.
• Experience in Programming Languages and other emerging technologies
• Experience in Cloud Services

About Standard Chartered

We're an international bank, nimble enough to act, big enough for impact. For more than 170 years, we've worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If you're looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents and we can't wait to see the talents you can bring us.

Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, you'll see how we value difference and advocate inclusion.

Together we:

• Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do
• Never settle, continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well
• Are better together, we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term

What we offer

In line with our Fair Pay Charter, we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing.

• Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations.
• Time-off including annual leave, parental/maternity (20 weeks), sabbatical (12 months maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum.
• Flexible working options based around home and office locations, with flexible working patterns.
• Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits
• A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning.
• Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential.