JOB SUMMARY
•    As part of the T&O Delivery team you will co-ordinate, prioritise, support, and monitor the initiatives.  The team will also help to manage the governance, communications and reporting of the T&O Delivery Governed Programme & Projects.
•    This role has diverse responsibilities including ideation, portfolio data analysis, business case documentation, preparing materials for governance meetings, providing hands-on support for business case preparation, monitoring and analysing the overall portfolio while acting as an advisor as the program progresses.  
•    The ideal candidate is exceptionally curious and intelligent, thriving in uncertain environments. They are hands-on and analytical, diving into portfolio details to uncover insights.

Our Ideal Candidate

•    Minimum 12 years of experience and 3 years of relevant experience in the role 
•    Proficient in analytical tools such as Excel, Tableau, and Clarity for data analysis, visualization, and reporting to drive insights and support strategic decision-making
•    Ability to quickly absorb and learn new systems, methodologies and types of information. 
•    Hands-on individual contributor with an eye for detail and proactive, self-managed work style
•    Excellent verbal and written business communication 

RESPONSIBILITIES

Strategy
•    Deliver strategic solutions aligned with the Bank's objectives and foster innovation and collaboration to drive continuous improvement across the program portfolio.
•    Analyse portfolio dynamics to understand key changes and their root causes, supporting informed decision-making and strategic adjustments.

Business

•    Understanding key Business and Functional opportunities for simplifying, standardising, and digitising the Bank’s processes and overall capability 
•    Gaining in-depth knowledge of one or more portfolios to support the identification and tracking of efficiency and optimization initiatives.

Processes
•    Ensure delivery of initiatives in line with agreed plans, timelines, and the Bank’s control and governance framework.
•    Prepare, manage, maintain, and track high‑quality project management artefacts, including programme and project plans, schedules, risk and issue registers, dependency mapping, budgets, forecasts, and milestone tracking.
•    Work closely with workstream leads to identify, document, and maintain tasks to the required level of detail, including ownership, dependencies, and start and finish dates.
•    Provide effective PMO support, including meeting coordination, agenda preparation, minute taking, stakeholder liaison, representation at meetings, and coordination of programme activities.
•    Produce accurate and timely status reporting to meet stakeholder needs and support Programme Office, QPR, and MPR governance forums.

Data Quality 
•    Ensure Clarity is maintained with accurate, complete, and timely initiative data, including status, milestones, financials, risks, issues, dependencies, and resource forecasts.
•    Track and report initiative data to appropriate governance bodies, ensuring alignment between source systems and reporting outputs.
•    Maintain the project and programme library to high standards of quality, completeness, and traceability, including auditable approval trails.
•    Ensure all project deliverables, artefacts, and approvals are stored in a structured, discoverable manner to support reporting, recovery, and audit requirements.
•    Maintain high standards of data accuracy, consistency, and integrity across all PMO reporting and artefacts.

People & Talent
•    Leading through example and helping to build an appropriate team culture and values.
•    Setting an appropriate tone and expectations and working in collaboration with all stakeholders and partners.

Risk Management

•    Identify, track, and escalate programme and project risks, issues, and dependencies in line with the Bank’s risk management framework.
•    Prepare initiatives for internal or external audits where required, ensuring documentation, evidence, and approval trails are complete and readily available.
•    Support effective issue resolution by working collaboratively with delivery teams, workstream leads, and stakeholders to mitigate risks and manage impacts.

Governance
•    Implement and enforce governance standards across initiatives, including tracking, monitoring, and updating the status of key deliverables and approvals.
•    Govern artefact standards to ensure consistency, quality, and compliance with Group, regulatory, and programme requirements.
•    Propose control improvements, enhancements, and simplifications where appropriate to improve governance efficiency and effectiveness.
•    Support governance forums by coordinating inputs, preparing high‑quality materials, and ensuring actions and decisions are accurately captured and followed up.

Regulatory & Business Conduct

•    Display exemplary conduct and live by the Group’s Values and Code of Conduct. 
•    Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across Standard Chartered Bank. This includes understanding and ensuring compliance with, in letter and spirit, all applicable laws, regulations, guidelines and the Group Code of Conduct.
•    Effectively and collaboratively identify, escalate, mitigate and resolve risk, conduct and compliance matters.

Key Stakeholders
•    Finance
•    Project Stakeholders – QPR / MPR members, Refinement Forum and Project Team members 
•    Portfolio / Refinement Forums / Initiative level Governance groups

Qualifications
•    Education     Professional formal education 
•    Training     Project management, Data analytics / tools, AI basics, Advanced excel
•    Certifications     PMP preferred

Role Specific Technical Competencies

•    Standardize master plan and approval across Technology portfolio
•    Integrate ADO, SN, Clarity for QPR, vital programs and risk forum requirements into a governance model 
•    Build and maintain a holistic Technology portfolio view covering milestones, schedule, costs, benefits and risks.
•    Validate technical feasibility, dependencies and sequencing for all programmes
•    Maintain prioritization matrix (templates) to ensure consistent quality across program
•    Collaborate with programme and portfolio leads to draft and refine robust schedule.
•    Use a consistent framework covering schedule, investments, benefits, risks, dependencies
•    Synchronize, milestone, cost and benefit data monthly with ADO, BART, SN and Clarity
•    Run a standing cadence for portfolio reviews, benefit tracking and QPR/Risk forum preparation
•    Partner with domain Architect, SME’s to validate architecture, sizing and sequencing
•    Maintains master plan and use AI/ML predictive analytics to flag protentional disruptions
•    Change Repository- centralized, traceable list of production go live.
•    Control tower framework - standardized templates for consistent submissions

Excel mastery, aggregation/ consolidated views of technology portfolio and pipeline, ADO, Clarity, ServiceNow - Portfolio releases, milestones and actual forecasts

About Standard Chartered

We're an international bank, nimble enough to act, big enough for impact. For more than 170 years, we've worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If you're looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents and we can't wait to see the talents you can bring us.

Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, you'll see how we value difference and advocate inclusion.

Together we:

• Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do
• Never settle, continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well
• Are better together, we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term

What we offer

In line with our Fair Pay Charter, we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing.

• Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations.
• Time-off including annual leave, parental/maternity (20 weeks), sabbatical (12 months maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum.
• Flexible working options based around home and office locations, with flexible working patterns.
• Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits
• A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning.
• Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential.