Job Summary

We are seeking an experienced Adobe Campaign Specialist to join our team. The ideal candidate will be a seasoned professional with extensive experience in Adobe campaign . This role involves leveraging Adobe Target to deliver personalized customer experiences and drive business growth.

•    Minimum Experience: 4-5 years of hands-on experience in Adobe Campaign development, with expertise in Adobe Campaign Classic.
•    Adobe Experience Platform (AEP): Strong working knowledge of AEP and its integration with Adobe Campaign.
•    Campaign Configuration: Proficiency in configuring and implementing marketing workflows, email templates, and data integrations within Adobe Campaign.
•    Database Knowledge: Familiarity with relational databases (e.g., SQL) and experience in data extraction, transformation, and loading (ETL) processes.
•    Problem-Solving Skills: Strong troubleshooting and problem-solving skills, particularly in campaign execution and platform integrations.
•    Communication: Excellent communication skills to interact with cross-functional teams and stakeholders.
•    Preferred Certifications: Adobe Campaign certifications (e.g., Adobe Certified Expert – Adobe Campaign Classic) would be a plus.

Key Responsibilities

1.    Architect, configure, administer, and operate Adobe Campaign to build Multi-channel campaigns
2.    Adobe Campaign Implementation: 
a.    Develop, configure, and maintain campaigns in Adobe Campaign Classic and Adobe Experience Platform (AEP), ensuring they meet client specifications and business needs.
3.    Campaign Development: 
a.    Design and implement data-driven marketing campaigns, including the creation of workflows, templates, and reports using Adobe Campaign Classic.
4.    Data Integration: 
a.    Work with data sources and ensure accurate and efficient data integration between Adobe Campaign, AEP, and other platforms to drive personalized marketing strategies.
5.    Customization and Troubleshooting: Customize Adobe Campaign workflows, data models, and reports according to client requirements, and provide troubleshooting and resolution support for any technical issues.
6.    Client Interaction: Collaborate with business stakeholders to understand requirements, create solution designs, and deliver actionable insights through campaigns.
7.    Optimization & Reporting: Continuously monitor campaign performance, make data-driven optimizations, and provide detailed reports on key metrics and outcomes.
8.    Knowledge Sharing & Documentation: Maintain clear documentation for all implemented solutions and contribute to internal knowledge sharing.
9.    Assess and audit the current state of platform configuration and accelerate remediation plans.

10.    Monitor the effectiveness of digital Campaigns and iterate to yield higher ROI.
11.    Prepare and implement detailed project plans that list tasks, milestones, timelines, deliverables, dependencies, and task owners.
12.    Communicate and partner with upstream and downstream teams regarding the execution against the desired testing strategy
13.    Oversee data privacy and compliance, adhering to relevant laws and regulations.
14.    Engagement during requirements gathering 
15.    Design review of ACC solutions including integrations
16.    Guidance of best practices for ACC  implementations
17.    Identify potential project risks and issues
18.    Support anchoring of overall technical solution while cascading the same to project delivery teams
19.    Creating the optimum technical solution in the context of the customer's environment, requirements, and financial resources.
20.    Ensure adherence to Bank’s standards and acceptance at architectural review meeting.
21.    Reviewing and contributing to the deployment activities and practices
22.    Contributing to overall technical solution and putting it to practice 

Strategy

Responsible for contributing to the organization’s strategic objectives by applying specialized skills to deliver high-quality work

Business

Responsible for collaborating with squad members to deliver value-driven solutions that meet customer needs and business objectives
Accountable for understanding business requirements and translating them into technical solutions within their area of expertise
Provide domain expertise to support decision-making and problem-solving within the team

Processes

Adhere to established processes, methodologies, and best practices within the chapter and the organization. Actively towards continuous refinement of the same 
Responsible for ensuring work items are accurately tracked and updated in ADO

People & Talent

Actively engage in chapter meetings, workshops, and training sessions to enhance skills and capabilities
Collaborate with other chapter members to share knowledge, insight and best practices to foster a culture of innovation

Risk Management

Identify potential risks within their domain and communicate them to squad and chapter leads. Work collaboratively to mitigate identified risks 

Governance 

Technology Governance
- Comply with System Delivery controls and attest for it with every (technical) release to production

Regulatory & Business Conduct

•    Display exemplary conduct and live by the Group’s Values and Code of Conduct. 
•    Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across Standard Chartered Bank. This includes understanding and ensuring compliance with, in letter and spirit, all applicable laws, regulations, guidelines and the Group Code of Conduct.
•    Lead the team to achieve the outcomes set out in the Bank’s Conduct Principles: [Fair Outcomes for Clients; Effective Financial Markets; Financial Crime Compliance; The Right Environment.] 
•    Effectively and collaboratively identify, escalate, mitigate and resolve risk, conduct and compliance matters.

Other Responsibilities

Embed Here for good and Group’s brand and values in team; Perform other responsibilities assigned under Group, Country, Business or Functional policies and procedures; Multiple functions (double hats);

Skills and Experience

• Adobe Campaign Classic
• REST API
• Cloud Engineering / Architecture
• Front End Engineering Skills ( Javascript, Mobile iOS/Android)
• Adobe AEP Platform

Qualifications

• Adobe Certified Expert in Adobe Target.
• Experience with other Adobe Experience Cloud products.
• Knowledge of data privacy laws and regulations.

About Standard Chartered

We're an international bank, nimble enough to act, big enough for impact. For more than 170 years, we've worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If you're looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents and we can't wait to see the talents you can bring us.

Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, you'll see how we value difference and advocate inclusion.

Together we:

• Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do
• Never settle, continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well
• Are better together, we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term

What we offer

In line with our Fair Pay Charter, we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing.

• Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations.
• Time-off including annual leave, parental/maternity (20 weeks), sabbatical (12 months maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum.
• Flexible working options based around home and office locations, with flexible working patterns.
• Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits
• A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning.
• Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential.