Job Summary

The role holder is responsible for supporting the Payroll Operations on the following:
•    Process Monthly Payroll in line with the agreed Payroll process and KPI’s / SLA’s
•    Demonstrate as quality assurance specialist to ensure accuracy for Payroll processing performed by the Payroll Operations maker. 

Business

•    Seamless delivery of payroll including the year-end activities for the assigned region/ set of countries. Ensure adherence to payroll KPIs & SLAs
•    Operate all the controls effectively that are agreed and designed in the process  
•    Deliver trainings / guidance notes on payroll governance / outsourcing standards to ensure countries / GPS are well equipped with the changes impacting payroll process
•    Provide support on Payroll process standardization by sharing of best practices drive hubbing initiatives.
•    Approving the payroll and authorized to process necessary payment to employees, ex-employees or regulators
•    Collaborate effectively within GPS team 
•    Perform data assurance checks and reviews to identify data gaps causing payroll inaccuracies and reporting the same
•    Update and Ensure Process Operating Instructions are up-to date to reflect all the changes that has been made to process and provide it to the Payroll Manager for review and subsequent approvals from the Country Process Owners

•    Support vendor management for Global vendors through constant engagement and reviews 
•    Mitigate and treat payroll End User Computing risks through migrations / automations
•    Support and facilitate internal and external audits conducted on payroll processes in GPS and in countries
•    Provide support on reviewing the documents that needs to be submitted to the Internal / External audits in a timely manner
•    Participate in governance forums/ periodic meetings and ensure all actions agreed are completed in a timely manner

Processes

•    Support on process automation and improvements initiatives within the payroll process
•    Ensure change management process is adhered and highlight any deviations /exceptions to Line Manager / stakeholder.
•    Challenge Status Quo, drive change the way we do the process currently
•    Support technological enhancements as per group standards and BAU requirements

People and Talent 

•    Support the training need identification & deliver trainings for the team

Governance 

•    Review and minimize late data inputs, exceptions to the process.
•    Continued stakeholder management through governance forums/ periodic meetings

Key Responsibilities

Regulatory & Business Conduct

•    Display exemplary conduct and live by the Group’s Values and Code of Conduct. 
•    Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across Standard Chartered Bank. This includes understanding and ensuring compliance with, in letter and spirit, all applicable laws, regulations, guidelines and the Group Code of Conduct.
•    Effectively and collaboratively identify, escalate, mitigate and resolve risk, conduct and compliance matters.

Key stakeholders

•    Country Service Delivery
•    GPS teams
•    Payroll Squad

Other Responsibilities

Embed Here for good and Group’s brand and values in Global People Services; Perform other responsibilities assigned under Group, Country, Business or Functional policies and procedures

Skills and Experience

• Microsoft Excel
• Oral and Written Communication Skills
• SuccessFactors Functional Knowledge
• ServiceNow Functional Knowledge
• SAP Functional Knowledge
• Stakeholder Management

Qualifications

• Bachelor's Degree

About Standard Chartered

We're an international bank, nimble enough to act, big enough for impact. For more than 170 years, we've worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If you're looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents and we can't wait to see the talents you can bring us.

Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, you'll see how we value difference and advocate inclusion.

Together we:

• Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do
• Never settle, continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well
• Are better together, we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term

What we offer

In line with our Fair Pay Charter, we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing.

• Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations.
• Time-off including annual leave, parental/maternity (20 weeks), sabbatical (12 months maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum.
• Flexible working options based around home and office locations, with flexible working patterns.
• Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits
• A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning.
• Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential.