Job Summary

The Data Specialist within LCS Operations is responsible for owning the end-to-end reporting and management information process, from data intake and source assessment through to data pipeline set-up, analysis, dashboard development, report production and deployment. The role will work with new and existing data sources to create reliable reporting outputs, automated data flows and clear visualisations that help Legal and Co-Sec business users understand performance, identify trends and make informed decisions. The Data Specialist will use strong analytical judgement, business understanding and appropriate AI tools to explore data, test hypotheses, surface insights and improve the quality and speed of reporting. The role is expected to translate complex data into practical, decision-ready outputs, support stakeholders in using dashboards and reports effectively, and continuously improve reporting processes for accuracy, efficiency and usability. The role must also uphold the Bank’s data policies, standards and controls day to day, including the data stewardship expectations of Legal and Co-Sec, to protect data integrity, quality, security and trust.

Key Responsibilities

Strategy
•    Partner with Legal, Co-Sec and key function stakeholders to shape reporting, management information and data insight products that support strategic planning, governance and operational decision making.

Business
•    Own the business engagement for reporting and insight requirements, translating user needs into clear data, dashboard and report specifications.
•    Produce clear visualisations, dashboards and reports that help business users understand trends, risks, opportunities and performance drivers.
•    Use data analysis and AI-enabled techniques to generate practical insights that improve decision making, governance and prioritisation.

Processes
•    Own the end-to-end reporting and management information lifecycle, from data intake, requirements gathering and source assessment through to data preparation, analysis, visualisation, deployment and ongoing improvement.
•    Set up, maintain and improve data pipelines from new and existing data sources, working with data engineers or technology partners where required to ensure reporting outputs are reliable, repeatable and controlled.
•    Analyse large and complex datasets to identify trends, anomalies, risks and opportunities, and convert findings into clear business recommendations.
•    Design, build and maintain dashboards, management information packs and reporting products that are accurate, easy to use and aligned to stakeholder needs.
•    Use Copilot and other approved AI tools to support data exploration, insight generation, narrative reporting and process efficiency, while applying appropriate review, validation and control.
•    Continuously improve reporting processes by identifying opportunities for automation, simplification, standardisation and better user experience.
•    Ensure timely delivery, agreed service levels, strong data accuracy, appropriate documentation and secure handling of data across all reporting activities.
•    Train and support business users so they can use dashboards, reports and insights confidently and consistently.

People & Talent
•    You will own your own talent development, by seeking out training or learning opportunities which will be presented to and discussed with your people leader, conducting the opportunity where relevant and applicable to the role as agreed with your people leader.  

Risk Management
•    Apply all relevant Group, Country, Business and Functional policies, standards and procedures when sourcing, transforming, analysing, reporting and sharing data.
•    Maintain strong controls over data quality, lineage, access, confidentiality, retention and report validation to protect the integrity of Legal and Co-Sec reporting outputs.
•    Conduct risk assessments and other risk management activities where relevant, ensuring issues are escalated and remediated in line with the Bank’s standards and policies.

Governance
•    Uphold Legal and Co-Sec data stewardship expectations by maintaining clear ownership, data definitions, quality checks and consistent reporting standards.
•    Ensure reporting outputs are transparent, auditable and supported by appropriate documentation, controls and evidence of validation.
•    Escalate material data quality, control, regulatory or conduct issues promptly and support timely remediation.

Regulatory & Business Conduct
•    Display exemplary conduct and live by the Group’s Values and Code of Conduct. 
•    Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across Standard Chartered Bank. This includes understanding and ensuring compliance with, in letter and spirit, all applicable laws, regulations, guidelines and the Group Code of Conduct.
•    Effectively and collaboratively identify, escalate, mitigate and resolve risk, conduct and compliance matters. 

Key stakeholders
•    Director, Data Analytics and Reporting, Legal
•    Director, Legal Operations
•    Legal Operations Team
•    Legal & Co-Sec Leadership Team
•    Change Management Team

Other Responsibilities
•    Embed Here for good and Group’s brand and values. Perform other responsibilities assigned under Group, Country, Business or Functional policies and procedures. 

Skills and Experience

•    Data Insights and Analysis
•    Data Pipeline and Source Integration
•    Dashboarding and Visualisation
•    Analytical Thinking
•    Data Analysis & Validation of outputs
•    AI-Enabled Data Analysis

Qualifications

•    Bachelor’s degree in data analytics, data science, information management, business analytics or another relevant analytical field.
•    5+ years’ experience in a data specialist, data analyst, reporting, management information or related role.
•    Strong data analysis skills, including the ability to work with large datasets, identify trends, validate outputs and convert analysis into practical business insights.
•    Strong proficiency with Excel, including formulas, pivot tables, charts, lookups, data validation and structured reporting outputs.
•    Experience building dashboards, visualisations and reports using Tableau; Power BI experience is desirable.
•    Experience using Dataiku for data preparation, workflow development, analytics or reporting automation; Databricks experience is optional and beneficial.
•    Experience using Copilot and other approved AI tools to support analysis, insight generation, reporting narratives, automation and productivity, with appropriate human review and validation.
•    Strong written and verbal communication skills, including the ability to explain complex data clearly to non-technical business users and senior stakeholders.
•    Good understanding of data governance, data quality, data stewardship, access controls and secure handling of confidential or sensitive information.
•    Knowledge of SQL, Python, VBA or similar programming and query languages is desirable.

About Standard Chartered

We're an international bank, nimble enough to act, big enough for impact. For more than 170 years, we've worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If you're looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents and we can't wait to see the talents you can bring us.

Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, you'll see how we value difference and advocate inclusion.

Together we:

• Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do
• Never settle, continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well
• Are better together, we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term

What we offer

In line with our Fair Pay Charter, we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing.

• Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations.
• Time-off including annual leave, parental/maternity (20 weeks), sabbatical (12 months maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum.
• Flexible working options based around home and office locations, with flexible working patterns.
• Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits
• A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning.
• Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential.