Job Summary

The purpose of this role is to provide strategies for long term growth and daily BAU management of the Tuning and Optimization function within Transaction Monitoring, focusing on statistical tuning activities across different jurisdictions

Accountabilities

• End to end accountability for transaction monitoring tuning including CASA, Trade, Securities Services (SS), Financial Markets (FM) & Credit Card AML (CCAML), daily/weekly/monthly batch execution including Mantas batches for 45 countries, custom scenario development and maintenance, analysis of event variance and various deep dive analysis, watchlist & threshold management, parameter & configuration management, optimization implementation, code review, mapping and execution, Department Operating Instruction (DOI) preparation and execution of DOI based on Group Transaction Monitoring Standards (GTMS) documentation
• Working along with FCSO TM Solutions, Regional SPOC Teams, ITO, FCSO Transaction Monitoring hub and country FCC unit heads as required to monitor various surveillance systems execution, maintain BAU and deliver relevant outputs (events)
• Manage a team of specialized resources that include, Mantas specialised resources and Configuration specialists to deliver end-to-end coordination and successful execution of business and technology change requests from deployment through go-live by providing people leadership and performance management of all project personnel individuals (contractors and permanent).

Key Responsibilities

Awareness and understanding of the Group’s business strategy and model appropriate to the role.
Drive internal challenge conversations in analyzing impact of financial crime related regulatory matters, relevant to Product and Segment Advisory functions
Lead Transaction Monitoring systems operations process for upkeep of solutions, configuration and change management in line with regulatory and business impact
Formulate operational process and team groupings basis solutions across CASA Mantas, Mantas Customisations, Trade Finance, CCAML, FM Third Party Payments (TPP) systems
Lead solution execution process drawing synergies across domains – Solutions, Change Management, Detection Scenario Maintenance, Threshold and Watchlist Management, Parameter Configurations, Library Documentation, Rule Book, and Control Reports
Establish frameworks and operating guidelines to track Monitoring solution process performance
Drive continuous improvement and operational efficiency of processes through enabling technology to optimise and increase scalability, adoption, employee experience and efficiency measures, and reduce risk
Lead through example and build the appropriate culture and values. Set appropriate tone and expectations from my team and work in collaboration with risk and control partners.
Ensure the provision of ongoing training and development of people and ensure that holders of all critical functions are suitably skilled and qualified for their roles ensuring that they have effective supervision in place to mitigate any risks
Apply Group AML policies and processes (AML monitoring) to manage risks.
Engage with FCSO TM solutions team to understand emerging risks and ensuring those are suitably addressed through the Monitoring coverage.
Provide leadership oversight on statistical tuning to improve the effectiveness and efficiency outlining transaction monitoring coverage against products and rationale for deviations
Display exemplary conduct and live by the Group’s Values and Code of Conduct

Accountable to ensure BCM framework adequately supports the business strategy.  Where necessary provide executive sponsorship for major BCM initiatives.

Responsibilities

Key stakeholders

• Group Process Owner FCSO
• Heads of Function in FCSO
• Country and Regional Heads FCSO
• Country and Regional Heads CFCC
• Local and Country regulators where appropriate
• Partners in HR, Legal as appropriate  

Skills and Experience

This senior role requires expertise in transaction monitoring systems, TM detection scenarios, red flags and typologies and TM processes.

The candidate must have a strong background in statistical methodologies, relevant technologies, and experience in designing or leading implementations of TM systems in global financial institutions.

The role demands sound judgment in regulatory relationship management, reputational risk, and the ability to provide direction at senior management levels

Key Qualifications:
Education: Degree level or equivalent experience.
Experience: 12+ years of Technical/Functional experience in TM systems and statistical tuning methodologies.
•    Technical Skills:
Expert knowledge in transaction monitoring systems. Experience with Mantas is added advantage.
Hands-on experience with relevant technologies (TM Rules, ML Models for TM) and systems.
Experience in statistical methodologies and their application in TM. 
Ability to mentor and lead the team with necessary functional knowledge and technical advancement. Automate and continuously improve the statistical tuning procedures to bring in efficiency and effectiveness.
•    Leadership Skills:
Strong people leadership skills.
Ability to lead cross-border, multi-functional teams.
Strong management qualities and interpersonal skills.
Multi-cultural awareness and sensitivity.
•    Regulatory and Risk Management:
Sound judgment in regulatory relationship management and reputational risk.
Ability to identify, assess, monitor, control, and mitigate risks.
•    Business Acumen:
Awareness of the wider business, economic, and market environment.
Understanding of the firm’s business strategy and model.
•    Governance and Control:
 Ability to assess and oversee the effectiveness of governance, oversight, and controls.
Financial analysis and control skills to interpret financial information and implement appropriate measures.

Personal Attributes:
 Exemplary integrity, ethics, independence, and resilience.
Personal authority with the ability to establish relationships and provide direction at senior management levels.
Ability to collaborate and work dynamically across a broad range of stakeholders.
Strong management qualities, interpersonal skills, and multi-cultural awareness and sensitivity.
Ability to manage a geographically dispersed and highly varied customer and stakeholder base.

About Standard Chartered

We're an international bank, nimble enough to act, big enough for impact. For more than 170 years, we've worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If you're looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents and we can't wait to see the talents you can bring us.

Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, you'll see how we value difference and advocate inclusion.

Together we:

• Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do
• Never settle, continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well
• Are better together, we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term

What we offer

In line with our Fair Pay Charter, we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing.

• Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations.
• Time-off including annual leave, parental/maternity (20 weeks), sabbatical (12 months maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum.
• Flexible working options based around home and office locations, with flexible working patterns.
• Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits
• A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning.
• Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential.