Job Summary

•    The purpose of this role is to provide strategies for long term growth and daily BAU management of the Tuning and Optimization function within Transaction Monitoring, focusing on statistical tuning activities across different jurisdictions.

Accountabilitie

•    End to end accountability for transaction monitoring tuning including CASA, Trade, Securities Services (SS), Financial Markets (FM) & Credit Card AML (CCAML), daily/weekly/monthly batch execution including Mantas batches for 45 countries, custom scenario development and maintenance, analysis of event variance and various deep dive analysis, watchlist & threshold management, parameter & configuration management, optimization implementation, code review, mapping and execution, Department Operating Instruction (DOI) preparation and execution of DOI based on Group Transaction Monitoring Standards (GTMS) documentation
•    Working along with FCSO TM Solutions, Regional SPOC Teams, ITO, FCSO Transaction Monitoring hub and country FCC unit heads as required to monitor various surveillance systems execution, maintain BAU and deliver relevant outputs (events)
•    Manage a team of specialized resources that include, Mantas specialised resources and Configuration specialists to deliver end-to-end coordination and successful execution of business and technology change requests from deployment through go-live by providing people leadership and performance management of all project personnel individuals (contractors and permanent).

Key Responsibilities

•    Leadership & Strategy: Develop and execute a strategic vision for AML system tuning, ensuring alignment with overall compliance and organizational goals.
•    AML System Optimization: Oversee the tuning and optimization of AML monitoring systems to enhance detection accuracy and reduce false positives.
•    Data Analysis & Insights: Lead advanced data analysis efforts to identify trends, patterns, and areas for improvement in AML detection.
•    Model Validation & Governance: Ensure robust validation and back-testing of AML models and scenarios, maintaining compliance with regulatory standards and internal policies.
•    Cross-Functional Collaboration: Work closely with IT, data science, compliance, and other relevant teams to implement tuning changes and drive continuous improvement.
•    Documentation & Reporting: Ensure comprehensive documentation of tuning processes, changes, and rationales. Prepare and present detailed reports and performance metrics to senior management and regulatory bodies.
•    Regulatory Compliance: Stay abreast of the latest AML regulations, industry best practices, and technological advancements. Ensure the AML tuning program is compliant with all relevant laws and regulations.
•    Incident Management: Lead the response to AML-related incidents, ensuring timely and effective resolution. Conduct root cause analysis and implement corrective actions to prevent recurrence.
•    Stakeholder Engagement: Act as the primary point of contact for senior stakeholders, including regulators, auditors, and executive leadership, regarding AML tuning matters. Build and maintain strong relationships with internal and external stakeholders to foster collaboration and trust.
•    Audit Engagement: Lead and manage engagements with internal and external auditors. Ensure timely and accurate responses to audit requests, and implement audit recommendations to strengthen AML controls and processes.
•    Team Leadership & Development: Lead, mentor, and develop a team of AML tuning specialists and analysts. Foster a culture of continuous learning and improvement.
•    Display exemplary conduct and live by the Group’s Values and Code of Conduct. 
•    Accountable to ensure Business Continuity Management framework adequately supports the business strategy.  Where necessary provide executive sponsorship for major BCM initiatives

Skills and Experience

This senior role requires expertise in transaction monitoring systems, TM detection scenarios, red flags and typologies and TM processes. The candidate must have a strong background in statistical methodologies, relevant technologies, and experience in designing or leading implementations of TM systems in global financial institutions. The role demands sound judgment in regulatory relationship management, reputational risk, and the ability to provide direction at senior management levels

Personal Attribute

•    Exemplary integrity, ethics, independence, and resilience.
•    Personal authority with the ability to establish relationships and provide direction at senior management levels.
•    Ability to collaborate and work dynamically across a broad range of stakeholders.
•    Strong management qualities, interpersonal skills, and multi-cultural awareness and sensitivity.
•    Ability to manage a geographically dispersed and highly varied customer and stakeholder base.

Key stakeholders

•    Group Process Owner FCSO 
•    Heads of Function in FCSO
•    Country and Regional Heads FCSO
•    Country and Regional Heads CFCC
•    Local and Country regulators where appropriate
•    Partners in HR, Legal as appropriate  

Qualifications

•    Education: Bachelor’s degree in Computer Science, Data Science, Finance, or a related field. Advanced degrees (e.g., Master’s, MBA) or relevant certifications (e.g., CAMS) are highly desirable.
•    Experience: Minimum of 10 years of experience in AML tuning, data analysis, or a related field, with at least 5 years in a senior leadership role.
•    Technical Skills: Proficiency in SQL, Python, and advanced data analysis tools. Extensive experience with AML software (e.g., Actimize, SAS, Oracle Mantas) is essential.
•    Analytical Skills: Exceptional analytical and problem-solving skills with the ability to interpret complex data sets and make strategic decisions.
•    Communication: Excellent written and verbal communication skills, with the ability to convey complex information clearly and persuasively to senior stakeholders.
•    Attention to Detail: High level of accuracy and attention to detail in all aspects of work.
•    Regulatory Knowledge: Deep understanding of AML regulations and compliance requirements.
•    Leadership: Proven track record of leading and developing high-performing teams.

About Standard Chartered

We're an international bank, nimble enough to act, big enough for impact. For more than 170 years, we've worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If you're looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents and we can't wait to see the talents you can bring us.

Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, you'll see how we value difference and advocate inclusion.

Together we:

• Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do
• Never settle, continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well
• Are better together, we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term

What we offer

In line with our Fair Pay Charter, we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing.

• Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations.
• Time-off including annual leave, parental/maternity (20 weeks), sabbatical (12 months maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum.
• Flexible working options based around home and office locations, with flexible working patterns.
• Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits
• A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning.
• Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential.