Key Responsibilities

Transaction Banking Group Product Management is hiring a Director Payments  Product who will direct and influence the development of our Cash payment product to ensure alignment to Business, Regulatory compliance across the bank’s footprint.

Standard Chartered is investing significantly in its transaction banking capabilities to meet clients and business needs globally whilst increasing operational efficiency and deliver best in-class transaction banking products. In this role the individual will be responsible for identifying opportunities, validating business case and leading agile squads to deliver solutions to meet our changing business and client requirements within the High Value Payments product. 

Your priorities will span across products for corporate Cash management solutions, ensuring compliance with evolving Business &  Regulatory requirements while enhancing user experience. You will also be leading partnership initiatives within the bank and externally within the financial eco-system with Client, Regulators, processors, service providers, etc.

High Value Payment Product Development & Management:
•    Interpretation of new business discretionary and regulatory changes, along with regional product managers, and assess the impact on existing Cash Management products related to CBPR+, HVPS / RTGS, ISO 20022 adoption, 
•    Validate independently the business case for new requests tabled to the Group Product team within the Product Lifecycle framework
•    Work independently to manage and deliver the change ensuring no regulatory breaches (including articulation of detailed use-cases, solutioning and agile delivery). 
•    Defining operating model in conjunction with Operations, Client Implementation teams, Client Service Group and Technology partners 
•    Adopt and embed both Change Delivery Standard (CDS) and Group’s Enterprise Software Delivery Lifecycle (eSDLC) throughout the lifecycle of the product. Ensure Product Lifecycle (PLC) standards are always adhered.
•    Product Owner for Aglie Delivery - Owns, prioritizes, and maintains the product backlog within the Hive/ squads ensuring the highest-priority items are delivered first.
•    Accountable for successful completion of discretionary and regulatory delivery including testing and production verification runs to ensure functionality matches compliance requirements while maintaining commercial viability
•    Lead the prioritization and trade-off discussions with relevant stakeholders and offer strategic direction.
•    Perform executive program reporting of progress update, risk, issues and mitigating actions to all required governance forums.
•    Develop go-to-market material to support internal and external training, marketing and business development opportunities (if applicable) from the change.
•    Manage a clearly defined, transparent and strategically prioritized book of work with Digital Channels, Regional product and technology teams.

Responsible for successful platform rollouts to countries 
•    Ensuring successful product implementation post technical implementation 
•    Ensuring adequate training and knowledge transfer to in-country users 
•    Support pilot client implementation 
•    Plan and manage client migration 

Stakeholder Management
•    Ensuring synchronisation of efforts across multiple stakeholders across Program Managers, Digital Channels, Operations, Compliance, Risk and Technology teams to ensure regulatory compliance is embedded into product design and operational process
•    Maintain regular connect and engagement with key stakeholders periodically. Addressing stakeholder concerns and managing expectations 
•    Lead parallel teams to work towards optimising the product value based on continuous feedback and by refining the backlog.

Regulatory & Business Conduct
•    Ensure adherence to all governance policies and framework in all aspects of deliverables. Complete all required governance and regulatory obligation and training where applicable
•    Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across Standard Chartered Bank. This includes understanding and ensuring compliance with, in letter and spirit, all applicable laws, regulations, guidelines and the Group Code of Conduct.
•    Effectively and collaboratively identify, escalate, mitigate and resolve risk, conduct and compliance matters.

Key stakeholders
•    Group  Cash Product, Regional and Country Product team 
•    Program Management and Technology Delivery Teams
•    CFCC, Legal and Operations Risk, COO
•    CCIB Coverage and Sales 
•    Digital Channels and Core Banking Management Team

Skills and Experience

•    ISO20022
•    Payments
•    Collections

Qualifications

•    Minimum 8 to 10 years of payment related experience in Cash product management, with demonstrated ability to guide and manage platform renewal programmes.
•    Good understanding of global cash management, experience working across multiple markets. Regulatory delivery across Cash products will be a plus. 
•    Prior experience on Payments Product is a plus. 
•    Working knowledge of ISOXML 20022 formats for Cash Management 
•    Good understanding of API and how these are used in the Banking sector
•    Strong Product management, Project management, and analytical problem-solving skills and use of relevant tools
•    Solid product management experience in implementing medium-large scale product enablers and platforms in the transaction banking area and across multiple countries. 
•    Ability to work to tight timelines and at the same time produces a quality deliverable. 
•    Strong product development and project management skills, including high attention to detail and facilitation experience
•    Strong experience of working collaboratively and independently
•    Proactive and independent in developing solutions to issues and challenges
•    Strong business writing skills, communication and presentation skills
•    Strong stakeholder management, negotiation and interpersonal skills; with clear demonstration of ability to work across markets, time zones and cultures.

About Standard Chartered

We're an international bank, nimble enough to act, big enough for impact. For more than 170 years, we've worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If you're looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents and we can't wait to see the talents you can bring us.

Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, you'll see how we value difference and advocate inclusion.

Together we:

• Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do
• Never settle, continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well
• Are better together, we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term

What we offer

In line with our Fair Pay Charter, we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing.

• Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations.
• Time-off including annual leave, parental/maternity (20 weeks), sabbatical (12 months maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum.
• Flexible working options based around home and office locations, with flexible working patterns.
• Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits
• A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning.
• Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential.