Job Summary

Role Overview:
The Learning Program Lead & Coach will be responsible for designing, refining, and executing the learning curriculum for Quantum Leap. This role will also provide expert coaching to participants, ensuring effective application of Lean Six Sigma, AI, and digital analytics in real-world projects.

Key Responsibilities

• Develop and execute an engagement strategy to drive participation in Quantum Leap across all levels.
• Lead the design and continuous improvement of learning experiences, ensuring content is engaging, relevant, and aligned with SCB’s Skills for Growth strategy.
• Partner with regional program coordinators to localize engagement efforts and ensure high adoption across geographies.
• Organize awareness sessions, leadership endorsements, town halls, and success story campaigns to maintain momentum.
• Work with SMEs and business leaders to ensure Quantum Leap’s training content remains cutting-edge (AI, Data Analytics, Lean Six Sigma, Customer-Centricity).
• Oversee the gamification and recognition framework (leaderboards, badges, certifications) to sustain long-term engagement.
• Track program engagement metrics, learning effectiveness, collect feedback, and continuously refine the learning & coaching experience.

Skills and Experience

✅8+ years experience in employee engagement, learning & development, or change management.

✅ Strong expertise in learning experience design, workforce upskilling, and engagement strategies.
✅ Certified in Lean Six Sigma (Green/Black Belt), AI/Data Analytics expertise preferred.
✅ Ability to create and execute high-impact engagement campaigns (communications, gamification, storytelling).
✅ Experience working with cross-functional teams, regional leads, and senior stakeholders.
✅ Knowledge of AI, Data Analytics, Lean Six Sigma, and digital transformation trends is a plus

About Standard Chartered

We're an international bank, nimble enough to act, big enough for impact. For more than 170 years, we've worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If you're looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents and we can't wait to see the talents you can bring us.

Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, you'll see how we value difference and advocate inclusion.

Together we:

• Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do
• Never settle, continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well
• Are better together, we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term

What we offer

In line with our Fair Pay Charter, we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing.

• Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations.
• Time-off including annual leave, parental/maternity (20 weeks), sabbatical (12 months maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum.
• Flexible working options based around home and office locations, with flexible working patterns.
• Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits
• A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning.
• Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential.

Recruitment Assessments

Some of our roles use assessments to help us understand how suitable you are for the role you've applied to. If you are invited to take an assessment, this is great news. It means your application has progressed to an important stage of our recruitment process.

Visit our careers website www.sc.com/careers