About our Technology Operations and Support Team

Our Technology Operations & Support team are the backbone of our organisation. Driven by talented people who are constantly striving to ensure the highest levels of customer satisfaction, this team build efficient processes, ensure that we consistently provide a quality service, and are responsible for implementing new technology and tools to help achieve this. You’ll be part of a global, purpose-led business with the resources to support your unique career aspirations. This is your opportunity to solve complex problems, drive innovation and change, to help us achieve our strategic ambitions.

About our Technology and Operations Team

Our Technology & Operations (T&O) team is the powerhouse for the Bank. We aim to go further, faster, to ensure we're agile and ready for tomorrow, today. Our diverse network enables us to innovate and build banking solutions that support communities to prosper. We're a place where talented people are encouraged to grow, learn, and thrive, to drive their own career journeys, to reach their full potential.

When you work with us, you’re protecting the reputation and legacy of a 170 year organisation and building on it. We’re driven by progress and continuously evolving to ensure we’re agile and ready for tomorrow, today. 

Key Responsibilities

    Working in the Reliability Engineering team on identifying the failures and correcting it across the applications in the bank. 
    Working closely with product designers, platform engineers and end-user facing application support teams.
    Incident and Hypercare Support (expects 24/7 availability in case of urgency) and Retrospective Management.
    Good amount of working knowledge on LRE, Performance testing execution, Non functional Testing execution. 
    Reviewing production artefacts to proactively identify issues that must be raised and resolved before production deployment more specifically with a deep focus for stability, scalability, deploy ability, configurability, observability, and manageability.
    Ability to get into the bottom of complex technical issues and bring clarity to ambiguous situations.
    Experience in developing / supporting containerized and cloud native applications.
    Understanding of HTTP specification, SOAP, REST, JSON, XML, OpenAPI, Oauth etc..,
    Deep knowledge in Monitoring and Observability systems like ELK, Grafana, Prometheus, etc.
    Experience in Build and CI / CD tools like ADO, Bitbucket, Jenkins, Maven/Gradle, Artifactory etc..,
    Experience in Messaging Systems like MQ, Kafka, Solace, Rabbit MQ etc..,
    Knowledge in SDN, Load Balancers, Forward and Reverse Proxies like Nginx, HAProxy, Kong, Squid etc..,
    Thorough understanding in standard parts of Network and Web App stack such as TCP/IP, DNS, etc..,
    Understanding of database technologies (SQL and NoSQL) and caching technologies.
    Hands on with Linux, Container and container management technologies such as Docker, Kubernetes, OpenShift etc..,
    Experience with AWS services like VPN, EC2, ELB, EBS, EFS, RDS, S3 (or their Azure or GCP equivalents)
    Hands on Python or Java or Spring Boot coding. 

Skills and Experience

Strong Websphere MQ Administration/Troubleshooting skills.    Expert

Strong Websphere Message Broker Administration/Troubleshooting skills    Expert

Cloud Platform (AWS / Azure)    Expert

Strong system administration skills    Advanced

CI / CD tools like Bitbucket, Jenkins, Maven/Gradle, Artifactory etc..,    Advanced

Preferred Datapower administration skills
    Advanced

Strong Communication and Interpersonal skills(Mandatory)
    Advanced

NoSQL databases like Postgress, Cassandra, Willingness to learn new technologies
    Advanced

Infrastructure as Code (Terraform, Ansible, CloudFormation, etc..,)
    Core

Qualifications

Any UG or PG degree

About Standard Chartered

We're an international bank, nimble enough to act, big enough for impact. For more than 170 years, we've worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If you're looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents and we can't wait to see the talents you can bring us.

Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, you'll see how we value difference and advocate inclusion.

Together we:

• Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do
• Never settle, continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well
• Are better together, we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term

What we offer

In line with our Fair Pay Charter, we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing.

• Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations.
• Time-off including annual leave, parental/maternity (20 weeks), sabbatical (12 months maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum.
• Flexible working options based around home and office locations, with flexible working patterns.
• Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits
• A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning.
• Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential.