Job Title Here Experience Director

Title: HRA Specialist, Employee Relations
Chennai, IN
Job Summary
The HR Advisor will play a key role in delivering the Bank’s people priorities by delivering impactful advisory services through critical interactions with People Leaders and colleagues across a range of topics. Key services will include enabling new People Leaders to understand and fulfil their role and responsibilities, enabling effective continuous performance and talent management through development conversations and interacting with high-potential Talent and their People Leaders to deliver a differentiated career experience.
The role holder will work directly with People Leaders and Colleagues to understand the root cause of people challenges presented and suggest the most appropriate course of action to address. The role holder will work flexibly across different types of people leader interactions, leveraging a broad spectrum of functional HR knowledge and skills as required.
Key Responsibilities
Business
• Respond to People Leaders requests for support in line with specific advisory services, including enabling effective development conversations, navigating challenging people situations and continuous performance management
• Proactively identify and escalate recurring people challenges across the cluster for discussion with other HR Advisors and HR Advisory Cluster lead, for example areas which require specific policy or communication initiatives to better support People Leaders.
• Support delivery of a differentiated career experience for high-potential talent, engaging in targeted conversations to agree career actions.
• Drive the execution, implementation and/ or operational of scalable HR programmes and initiatives linked to the People Plan, partnering with other HR roles where required
• Collaborate effectively with Centres of Excellence (CoE) and Business/ Cluster.
Leverage, align and integrate communication strategies and key insights from Centres of Excellence (CoE), adapting according to Business/ Cluster requirement
• Ensure global performance and measurement requirements are fulfilled to support effective delivery
Processes
• Support in driving and delivering people priorities through People Leader interactions and involvement in targeted initiatives aligned to the plan
• Lead the diagnosis and effective resolution of people issues, with an emphasis on de-escalation and informal resolution where appropriate, collaborating with People Leaders and ER specialists as needed and utilising established principles, standards and guidelines
• Ensure agreed standards and SLAs are met through delivery of agreed process scope
• Collaborate effectively with Centres of Excellence (CoE) and Business/ Cluster
• Leverage, align and integrate communication strategies and key insights from Centres of Excellence (CoE), adapting according to Business/ Cluster requirement.
• Support People Leaders to ensure simple, effective and client-focused implementation of key HR processes (e.g., Talent Management, succession planning, Year End)
• Monitor efficiency and effectiveness of process delivery, identifying opportunities for continuous improvement
People & Talent
• Support in driving and delivering the people agenda by strengthening People Leader capability, enabling a culture of high-performance, fostering sustainable working and driving positive behaviour through defined interactions
• Coach and develop people leaders to reinforce their expected role in enabling a high-performance culture and building people leader capabilities through interactions across the geographical cluster, meaning that colleagues benefit from an enhanced experience.
• Lead the diagnosis and resolution of conduct concerns of a lower complexity and risk, collaborating with People Leaders and ER specialists as appropriate
• Partner with HRBPs and other HR teams on specific strategic priorities related to the People Plan such as OD reviews, Target Operating Model (TOM) implementation and Diversity and Inclusion initiatives
Risk Management
• Highlight thematic risk & control responses within the country/ cluster as part of the global process.
Governance
• Embed the Group’s values and code of conduct as it relates to the role remit to ensure adherence with the highest standards of ethics, and compliance with relevant policies, processes and regulation
Regulatory & Business Conduct
• Display exemplary conduct and live by the Group’s Values and Code of Conduct.
• Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across Standard Chartered Bank. This includes understanding and ensuring compliance with, in letter and spirit, all applicable laws, regulations, guidelines and the Group Code of Conduct.
• Effectively and collaboratively identify, escalate, mitigate and resolve risk, conduct and compliance matters.
Key stakeholders
• Country HRBPs
• Country Head of HR
• People Leaders
• Colleagues from HR Specialist Delivery & Operations, Performance, Rewards & Benefits (PRB), Employee Relations, Careers and Capabilities teams
Other Responsibilities
Embed Here for good and Group’s brand and values in the HR Advisory team. Perform other responsibilities assigned under Group, Country, Business or Functional policies and procedures
Skills and Experience
- Strong HR advisory and stakeholder management experience.
- Knowledge of continuous performance management, talent management, and employee development.
- Ability to manage multiple stakeholders and navigate complex people situations with professionalism.
- Strong interpersonal, communication, and influencing skills.
- Data-driven mindset with proficiency in HR analytics and reporting.
- Knowledge of HR policies, standards, and compliance requirements.
- Professional certification in HR (desirable).
About Standard Chartered
We're an international bank, nimble enough to act, big enough for impact. For more than 170 years, we've worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If you're looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents and we can't wait to see the talents you can bring us.
Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, you'll see how we value difference and advocate inclusion.
Together we:
- Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do
- Never settle, continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well
- Are better together, we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term
What we offer
In line with our Fair Pay Charter, we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing.
- Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations.
- Time-off including annual leave, parental/maternity (20 weeks), sabbatical (12 months maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum.
- Flexible working options based around home and office locations, with flexible working patterns.
- Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits
- A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning.
- Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential.
Recruitment Assessments
Some of our roles use assessments to help us understand how suitable you are for the role you've applied to. If you are invited to take an assessment, this is great news. It means your application has progressed to an important stage of our recruitment process.
Visit our careers website www.sc.com/careers