Job Summary

Collaborate with various departments and stakeholders to gather, participate in requirements collation, clarification, and analysis to evaluate impact and effort estimate. Manage team to Perform documentation of the code changes using SDF framework to maintain an audit trail of the changes. Participate in design discussions for acquiring better understanding of the product and domain.  Manage to deliver quality output through tools and with reduced effort. Manage risk identification and risk mitigation strategies associated with the architecture. Manage, guide, and motivate the team to produce results. Is responsible for performance appraisals, career path guidance, training, and conflict resolution within the team. Closely work with project managers, developers, and testers to ensure successful project delivery

Key Responsibilities

1. Requirement Elicitation and Analysis:

Work closely with business stakeholders to understand their needs, objectives, and challenges. Elicit, document, and analyse business requirements, processes, and workflows. Translate business requirements into clear and concise functional specifications for technical teams. Manage team to Perform documentation of the code changes using SDF framework to maintain an audit trail of the changes.

2. Solution Design:

Collaborate with technology teams to design solutions that meet business needs. Propose innovative and practical solutions to address business challenges. Ensure that proposed solutions align with the organization's strategic goals and technological capabilities.

3. Stakeholder Communication:

Serve as a liaison between business stakeholders and technology teams. Communicate complex technical concepts to non-technical stakeholders. Present findings, recommendations, and project updates to various audiences.

4. Documentation:

Create detailed documentation including business requirements, process flows, use cases, and user stories.
Maintain accurate and up-to-date project documentation throughout the project lifecycle.

5. Project Management:

Collaborate with project managers to define project scope, objectives, and deliverables. Assist in project planning, estimation, and resource allocation. Monitor project progress and identify potential risks or deviations from the plan.

6. Quality Assurance:

Participate in system testing, user acceptance testing, and validation of implemented solutions. Ensure that delivered solutions meet the specified requirements and are of high quality.

7. Process Improvement:

Identify areas for process optimization and efficiency enhancement. Recommend process improvements and assist in their implementation.
 

Strategy

• Identifying the needs of business and determining the direction it needs to go in order to excel and succeed

Business

• Use data to form business insights and recommend changes in businesses and other organizations

Processes

• scope of changes to business processes, providing details about the current business context, existing business processes, and stakeholders involved in these business processes.

People & Talent

• Lead through example and build the appropriate culture and values. Set appropriate tone and expectations from their team and work in collaboration with risk and control partners

Risk Management

• The ability to interpret the Group's financial information, identify key issues based on this information and put in place appropriate controls and measures.

Governance

• Responsible for assessing the effectiveness of the Group's arrangements to deliver effective governance, oversight and controls in the business and, if necessary, oversee changes in these areas; Awareness and understanding of the regulatory framework, in which the Group operates, and the regulatory requirements and expectations relevant to the role

Regulatory & Business Conduct

• Display exemplary conduct and live by the Group’s Values and Code of Conduct. 
• Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across Standard Chartered Bank. This includes understanding and ensuring compliance with, in letter and spirit, all applicable laws, regulations, guidelines and the Group Code of Conduct.
• Effectively and collaboratively identify, escalate, mitigate and resolve risk, conduct and compliance matters.
• Lead  to achieve the outcomes set out in the Bank’s Conduct Principles: [Fair Outcomes for Clients; Effective Financial Markets; Financial Crime Compliance; The Right Environment.] 

Key stakeholders

• Cash and Other Business partners, Ops users and all technology teams.

Skills and Experience

• Payments Domain Knowledge    

About Standard Chartered

We're an international bank, nimble enough to act, big enough for impact. For more than 170 years, we've worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If you're looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents and we can't wait to see the talents you can bring us.

Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, you'll see how we value difference and advocate inclusion.

Together we:

• Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do
• Never settle, continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well
• Are better together, we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term

What we offer

In line with our Fair Pay Charter, we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing.

• Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations.
• Time-off including annual leave, parental/maternity (20 weeks), sabbatical (12 months maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum.
• Flexible working options based around home and office locations, with flexible working patterns.
• Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits
• A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning.
• Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential.