Job Title Here Experience Director

Job ID: 000000123SC
Location: London, UK
Area of interest: Investment Banking
Job type: Permanent - Full Time
Work style: Hybrid Working
Opening date: 27-Sept-2022 Closing Date: 12-Oct-2022
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Title:  Lead, User Experience (Bangalore/Chennai)

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Chennai, IN

Retail Banking
Regular Employee
Hybrid
18 Feb 2025

Job Summary

We are seeking UIUX Designers to work in the digital banking space so as to create delightful UIs & string together user screens to flows that makes sense. In this role, the project you work are going to be seen & touched by our banking clients across the world. You do not have to be an expert with banking or Fintech applications, but you do need to have some interest in how people interact with their money.

You must develop and champion the user’s experience across all digital screens. You will continually develop and improve UI designs, create functional and appealing features that address our clients’ needs, and help us grow our customer base. You will work on mobile and web projects for our banking clients from all around the world.

Key Responsibilities

  • Be responsible for every aspect of the user’s experience; develop user-friendly design elements and interactions, create full screen mock-ups and clickable prototypes.
  • Be effective in communicating design ideas and flows using storyboards, wireframes, user journeys, etc.
  • Be proactive in experimenting by testing solutions at every available opportunity.
  • Build strong relationships and facilitate discussions with tech development teams, product management teams and customer experience teams.
  • Gather and evaluate user requirements and business requirements.
  • Advocate your work and bring company-wide awareness to the user-centered design process.
  • Conduct ongoing research on competitors, best practices across the world and across industries.
  • Stay up to date with the latest UI design trends, patterns, and best practices. Evaluate best practices across industries and continuously document improvement ideas. Observe innovative ideas across emerging media and consumer behaviour in the financial sector.

Other Responsibilities

  • Embedding the Philosophy "Here for good" by demonstrating a strong commitment to ethical and responsible design practices that prioritize the well-being of our customers and the communities we serve.
  • Upholding the Values of "Do the Right Thing" by advocating for inclusive design, accessibility, and data privacy, and making ethical choices that benefit our customers and society as a whole.
  • Embracing the Value of "Never Settle" by creating a culture of continuous improvement and innovation within the SC Design Team. Encourage experimentation, exploration of emerging design trends and technologies, and a proactive mindset to push boundaries and deliver exceptional user experiences that exceed expectations.
  • Promoting the Value of "Better Together" by fostering collaboration and cross-functional partnerships, both within the SC Design Team and with other cross-functional teams. Encourage knowledge-sharing, open communication, and interdisciplinary teamwork to leverage diverse perspectives and skills, ultimately driving better outcomes for our customers and the organization as a whole.

Role specific Technical skills and competencies

  • Understanding Customer Needs
  • Customer/ Market Focus    
  • Electronic Banking Products    
  • Banking Products
  • Mobile Banking
  • Internet Banking
  • Primary software skills: Figma/Protopie/Lottielab
  • Expert knowledge on UI design concepts and techniques

Qualifications

 

  • A degree or graduate diploma in graphic design, visual design, advertising or a similar discipline.
  • At least 7 years of experience in an Advertising Agency and/or Brand Consultancy and/or in-house Design Studio.

About Standard Chartered

We're an international bank, nimble enough to act, big enough for impact. For more than 170 years, we've worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If you're looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents and we can't wait to see the talents you can bring us.

Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, you'll see how we value difference and advocate inclusion.

Together we:

  • Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do
  • Never settle, continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well
  • Are better together, we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term

What we offer

In line with our Fair Pay Charter, we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing.

  • Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations.
  • Time-off including annual leave, parental/maternity (20 weeks), sabbatical (12 months maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum.
  • Flexible working options based around home and office locations, with flexible working patterns.
  • Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits
  • A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning.
  • Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential.
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