Job Summary

•    We are seeking an experienced Lead Engineer, Automation & Development to join the Bank’s Workplace Technologies team. The ideal candidate must have a proven track record in software development and programming, with expertise in messaging-related technologies (Microsoft Exchange Server 2016, 2019, Microsoft Office 365, Microsoft Exchange Online, Microsoft Purview). This role requires a deep understanding of application development, front-end development, and API development, along with extensive experience in Office 365 SaaS-based products and on-premises solution design, engineering, and administration.

RESPONSIBILITIES

•    Lead the development and implementation of self-service portals and automation to drive efficiencies and improve user experience.
•    Design and develop software applications; experience in the following programming languages and database platforms is expected: Python, PowerShell, Visual Studio, Java, and Microsoft SQL database.
•    Oversee front-end development and API design/development.
•    Manage and maintain Office 365 environments, including Exchange Online, Security & Compliance, ATP, and Azure Active Directory.
•    Design solutions for Exchange On-premises 2016/2019.
•    Collaborate with cross-functional teams to ensure seamless integration and functionality of messaging systems.
•    Provide technical leadership and mentorship to junior engineers.
•    Stay updated with the latest industry trends and technologies to ensure the company's messaging solutions remain cutting-edge.

Processes

•    Product Lifecycle Management: The Lead engineer is responsible for managing the product lifecycle, including monitoring End-Of-Support, and End-Of-Life stages. They must maintain the Invest, Contain, and Disinvest state of each product and update the product roadmap.
•    Product Selection and PoC: The Lead engineer plays a crucial role in selecting relevant products for the bank and must be involved in the final decision-making process to ensure alignment with the bank's strategic direction.
•    Workload Management: The Lead engineer is responsible for managing the workload to track deliverables, maintaining an Engineering Book of Work, and providing reporting information to management and other domains (e.g., key items delivered). 
•    Collaboration and Internal Training: The engineer provides expertise to internal groups on Messaging and Hybrid Cloud Products, documents, tracks, and mitigates relevant risks related to products, and works closely with the Bank's security teams to address security concerns.

Key Responsibilities

People & Talent

•    Responsible for a team of high performing Workplace Technologies Engineering function.
•    Responsible to ensure career paths are offered to employees to help internal mobility and improve employee engagement and motivation.
•    Lead through example and build the appropriate culture and values. Set appropriate tone and expectations from their team and work in collaboration with risk and control partners.
•    Ensure the provision of ongoing training and development of people and ensure that holders of all critical functions are suitably skilled and qualified for their roles ensuring that they have effective supervision in place to mitigate any risks.
•    Set and monitor job objectives for direct reports and provide feedback and rewards in line with their performance against those responsibilities and objectives.

Risk Management

•    Manage all the Risk control and should be responsible for the audit and review the products owned by E-mail Engineering team.

Skills and Experience

Regulatory & Business Conduct

•    Display exemplary conduct and live by the Group’s Values and Code of Conduct. 
•    Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across Standard Chartered Bank. This includes understanding and ensuring compliance with, in letter and spirit, all applicable laws, regulations, guidelines and the Group Code of Conduct.
•    Effectively and collaboratively identify, escalate, mitigate and resolve risk, conduct and compliance matters.

Other Responsibilities

•    Embed Here for good and Group’s brand and values in TA - Workplace Technologies team; Perform other responsibilities assigned under Group, Country, Business or Functional policies and procedures; Multiple functions (double hats).

Qualifications

•    BACHELORS OR ENGINEERING OR MASTER’S DEGREE (INFORMATION TECHNOLOGY, ELECTRONICS AND COMMUNICATIONS, COMPUTER SCIENCE) 

•    CERTIFICATION IN RELEVANT TECHNOLOGIES (E.G., MICROSOFT CERTIFIED: AZURE SOLUTIONS ARCHITECT, MICROSOFT CERTIFIED: EXCHANGE SERVER, MICROSOFT CERTIFICATIONS IN AZURE/O-365 SOLUTIONS, MICROSOFT CERTIFICATIONS IN MESSAGING - MS-203
•    STRONG DOCUMENTATION AND COMMUNICATION SKILLS.
•    GOOD ANALYTICAL AND STRONG TECHNICAL SKILLS IN L3/L4 LEVEL TROUBLE SHOOTING.
•    EXPERIENCE: 15+ YEARS (IT CONSULTANCY, SOLUTION DESIGN, ENGINEERING, SUPPORT, ADMINISTRATION)
•    ARCHITECT LEVEL EXPERTISE AND SPECIALIZATION (LEVEL-300, LEVEL-400) IN FOLLOWING PRODUCTS

SKILLS AND COMPETENCIES

•    EXPERT PROFICIENCY IN SOFTWARE DEVELOPMENT AND PROGRAMMING LANGUAGES: PYTHON, POWERSHELL, VISUAL STUDIO, MICROSOFT SQL DATABASE.
•    IN-DEPTH KNOWLEDGE OF APPLICATION DEVELOPMENT, FRONT-END DEVELOPMENT, AND API DEVELOPMENT.
•    EXTENSIVE EXPERIENCE WITH OFFICE 365 PRODUCTS AND ADMINISTRATION, INCLUDING EXCHANGE ONLINE, SECURITY & COMPLIANCE, ATP, AND AZURE ACTIVE DIRECTORY.
•    STRONG SOLUTION DESIGN SKILLS FOR EXCHANGE ON-PREMISES 2016/2019.
•    EXCELLENT PROBLEM-SOLVING AND ANALYTICAL SKILLS.
•    STRONG COMMUNICATION AND COLLABORATION SKILLS.
•    ABILITY TO LEAD AND MENTOR A TEAM OF ENGINEERS
•    MCAS DLP/AIP, COMPLIANCE AND SECURITY MONITORING

About Standard Chartered

We're an international bank, nimble enough to act, big enough for impact. For more than 170 years, we've worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If you're looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents and we can't wait to see the talents you can bring us.

Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, you'll see how we value difference and advocate inclusion.

Together we:

• Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do
• Never settle, continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well
• Are better together, we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term

What we offer

In line with our Fair Pay Charter, we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing.

• Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations.
• Time-off including annual leave, parental/maternity (20 weeks), sabbatical (12 months maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum.
• Flexible working options based around home and office locations, with flexible working patterns.
• Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits
• A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning.
• Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential.