Job Summary

We are seeking a highly motivated and experienced Process transformation and Automation specialist to join our team. In this role, you will be responsible for strengthening the Bank's delivery model. The role involves developing process flow, documenting the bank's process for the engineer's and the regulators. This role requires expertise in the SDLC, DevOps, will work closely with the development team and stakeholders to identify opportunities for process improvement, automation, and optimization.

Key Responsibilities

Strategy
•    Participate in the selection and implementation of new tools and technologies to support process improvements and automation
•    Analyse current processes and document workflows, procedures, and policies to identify opportunities for improvement.

Business
•    Develop and maintain process documentation and related artifacts, including flow charts, data maps, and business requirements 
•    Develop and maintain process documentation and related artifacts, including flow charts, data maps, and business requirements

Processes
•    Work on transformation programs to identify process improvements that can be made across the organization. 
•    Monitor and track process performance, identifying areas for improvement

People & Talent
•    Collaborate with the DevOps team to ensure that the development process aligns with DevOps principles and practices 
•    Develop dashboards to track and report on process performance and communicate the results to stakeholders

Risk Management
•    Collaborate

Governance
•    Work on COBIT 5 framework 

Regulatory & Business Conduct
•    Display exemplary conduct and live by the Group’s Values and Code of Conduct. 
•    Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across Standard Chartered Bank. This includes understanding and ensuring compliance with, in letter and spirit, all applicable laws, regulations, guidelines and the Group Code of Conduct.
•    Lead to achieve the outcomes set out in the Bank’s Conduct Principles: [Fair Outcomes for Clients; Effective Financial Markets; Financial Crime Compliance; The Right Environment.] 
•    Effectively and collaboratively identify, escalate, mitigate and resolve risk, conduct and compliance matters.
•    [Insert local regulator e.g. PRA/FCA prescribed responsibilities and Rationale for allocation].
•    [Where relevant - Additionally, for subsidiaries or relevant non -subsidiaries]
•    Serve as a Director of the Board of [insert name of entities]
•    Exercise authorities delegated by the Board of Directors and act in accordance with Articles of Association (or equivalent) 

Key stakeholders
•    Work closely with the development team and stakeholders to identify automation and optimization opportunities.
•    Communicate process improvements and changes to stakeholders through effective presentations and documentation. 

Qualifications

•    Bachelor’s in computer science, Information Technology or related field.
•    At least 10 years of experience in process simplification, automation or DevOps and transformation.
•    Experience working in DevOps and Agile environments.
•    Knowledge on COBIT 5 framework. 
•    Experience with dashboarding tools such as Power BI, Tableau or QlikView.
•    Strong analytical and problem-solving skills, with the ability to deep dive and identify process improvement opportunities.
•    Excellent written and verbal communication skills, with the ability to communicate complex technical concepts to non-technical stakeholders.
•    Experience in leading and managing process transformation initiatives.
•    Knowledge of process documentation tools such as Rational Method composer, Camunda. 
•    Hands-on experience of software development methodologies, including continuous integration and deployment.
•    Experience with process automation tools and technologies, such as RPA or workflow engines.
•    Familiarity with data modelling and data management principles.
•    Familiarity with Policy as a Code development. 
•    Good to have knowledge on Change management, Security frameworks. 

Skills and Experience

•    IT Standards, Procedures & Policies
•    IT Service Change Management
•    Information Security Engineering 
•    Governance
•    Risk Frmaeowrk 
•    Devops/Cloud Engineering 
•    Phyton/Java

About Standard Chartered

We're an international bank, nimble enough to act, big enough for impact. For more than 170 years, we've worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If you're looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents and we can't wait to see the talents you can bring us.

Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, you'll see how we value difference and advocate inclusion.

Together we:

• Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do
• Never settle, continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well
• Are better together, we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term

What we offer

In line with our Fair Pay Charter, we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing.

• Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations.
• Time-off including annual leave, parental/maternity (20 weeks), sabbatical (12 months maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum.
• Flexible working options based around home and office locations, with flexible working patterns.
• Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits
• A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning.
• Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential.