Job Summary

Seat management 

Business continuity planning and support 

Tracked and assigned customer complaints to relevant teams for timely resolutio 

Handle outsourcing governance related activities for all PVB Markets

Handle all the unit level MIS

Tracking and coordinating with business units for saves delivery

Key Responsibilities

• Handle outsourcing governance related activities for all PVB Markets
• Cost Management and Governance - Initiated third-party engagement requests and coordinated end-to-end risk assessments to support vendor onboarding and contract finalization
• Purchase orders and Invoice processing - Administer purchase order requests for third-party vendors and suppliers across all business functions. Collaborated with internal business teams and external vendors/suppliers to ensure smooth procurement processes. 
• Handle all the unit level MIS
• Tracking and coordinating with business units for saves delivery
• Cost Management, accruals and tax complianc  -Ensure vendors pay GST on time to enable the company to claim GST input credit efficientl 
• Reporting efficiency to finance team and GBS stakeholders
• Updating of FFG saves – Genesis and SB, Portfolio reduction
• Business continuity planning and support 
• Staff On-boarding and Infrastructure suppor t & Seat management 
• Prepare Weekly, Monthly, Quarterly packs for review
• Working with respective units for Open position and headcount tracking to make sure the numbers reported are accurate.
• Tracking of budget vs cost for both onshore and offshore

Risk Management
•    Ensure a full understanding of the risk and control environment in area of responsibility

People and Talent 
•    Champion and act as a role model of the Group’s values and culture in the region. 
•    Driving an environment of collaboration, both within the team and across the wider Group, to ensure issues are raised and blockages are resolved in a timely manner.

Governance 
•    Ensure compliance with the highest standards of regulatory conduct and compliance practices as defined by internal and external requirements.  This includes compliance with local banking laws, other applicable laws (e.g., laws governing securities activities) and anti-money laundering regulations and guidelines.
•    Embed the Group’s values and code of conduct across the region to ensure adherence with the highest standards of ethics, and compliance with relevant policies, processes and regulations among staff.
Regulatory & Business Conduct
•    Display exemplary conduct and live by the Group’s Values and Code of Conduct. 
•    Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across Standard Chartered Bank. This includes understanding and ensuring compliance with, in letter and spirit, all applicable laws, regulations, guidelines and the Group Code of Conduct.
•    Effectively and collaboratively identify, escalate, mitigate and resolve risk, conduct and compliance matters.
Key stakeholders

WRB  FH / Global head/ Country Heads/CIO’s

Qualifications

•    Outsourcing governance related activities for all PVB Markets
•    Strong organisational and project management skills
•    Proficient in Excel, PowerPoint
•    Excellent written and verbal communication skills
•    Ability to mange multiple stakeholders and prioritise tasks in a fast-paced environment
•    High attention to detail and strong analytical mindset
•    Previous secretariat experience preferred
•    Legal or Company Secretary background preferred.
•    Fluent written and spoken English

Skills and Experience

•    Business Facilitation
•    Manage Change
•    Management of Frontline Risk
•    Business Governance & Support
•    Strategy & Business Model 
•    Service Delivery & Operations Management

About Standard Chartered

We're an international bank, nimble enough to act, big enough for impact. For more than 170 years, we've worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If you're looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents and we can't wait to see the talents you can bring us.

Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, you'll see how we value difference and advocate inclusion.

Together we:

• Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do
• Never settle, continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well
• Are better together, we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term

What we offer

In line with our Fair Pay Charter, we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing.

• Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations.
• Time-off including annual leave, parental/maternity (20 weeks), sabbatical (12 months maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum.
• Flexible working options based around home and office locations, with flexible working patterns.
• Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits
• A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning.
• Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential.